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Gran Caribe Resort

Bookit.comUS$ 282*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 328*
US$ 282*
US$ 328*
US$ 286*
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Gran Caribe Resort
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7,887 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Caribe Resort
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Showing 5,819: English reviews
tust
Reviewed 29 October 2011

The Gran Caribe and sister property Royal Cancun are the up there with 'Ritz' properties in my book. The service, food and fresort are all 5 stars. This place definitle exceeded my expectations and I am sure it will yours to. The best rooms were on the 6th floor which has teh 24 hr. Concierge room with "full" bar and...

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Helpful?
Thank John T
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you very much for writing us in regards to your recent stay at Gran Caribe Cancun We truly appreciate when a guests takes their time to share with us their “Gran” experience! Once again, thank you and we hope to see you again very soon!

Milroy, Minnesota
Reviewed 28 October 2011

It's taken time for me to write this review, as I am planning our next trip to Cancun experiencing the Riu Cancun, only because my adult children are along. The Gran Caribe is such a spectacular resort. We had the most amazing corner room that anyone could imagine, and it was SO beautiful!! We originally requested ocean-front, when we arrived...

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Helpful?
Thank milroy2011
Matias K, Director General at Gran Caribe Resort, responded to this review

Gracias for taking part of your valuable time to share with us your experience, We are very happy to know that you had a fabulous vacation with us Once again, thank you and we look forward to welcoming you again very soon!

Bristol, United Kingdom
Reviewed 27 October 2011

We went between the 15th-22nd October 2011 and didn't want to come home!! we arrived on the sat night in rain and upgraded to a gran junior suite which overlooked the beach which was lovely! The room was clean and the maids came in every morning by 9am and were very polite. our second day it rained all day but...

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Helpful?
1Thank Rob G
Matias K, Director General at Gran Caribe Resort, responded to this review

On behalf of Gran Caribe Cancun staff and myself, we appreciate the time you took to share with us your positive review! See you soon!

Manchester, United Kingdom
Reviewed 27 October 2011

We stayed here for just over a week. check in around 3pm was quick and friendly service. Offered an upgraded room for a fee but declined. got a welcome drink. The lobby is and open air with ceiling fan. In fact, the only air-con places are one buffet restaurant, Maria restaurant, video games room and the gym. The room is...

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Helpful?
1Thank skyflyer1
Matias K, Director General at Gran Caribe Resort, responded to this review

We appreciate your comments and the time you took to describe your stay, our best reward is our guest satisfaction. That keeps us training to be better every day We are looking forward to see you again.

Fort Worth, Texas
Reviewed 24 October 2011

the property was nice overall however the room we had (which overlooked the ocean) had a stale smell in the room and the bed linens. we asked to have the linen's changed but the smell remained...could have been in the pillows and mattress. the mattress was too hard for my liking - almost felt like sleeping on a padded floor....

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2Thank vacay-gurl24x7
Matias K, Director General at Gran Caribe Resort, responded to this review

It was a pleasure to welcome you to Gran CaribeCancun and we very much appreciate you taking the time to share your lovely review with us. Thank you once again for your feedback and please know we are very much looking forward to hosting you again in the near future.

Glasgow
Reviewed 24 October 2011

Room: Just returned from a 2 week stay with a friend. Upon arrival we weren't too pleased with our room and got the opportunity to upgrade which we did and we were glad we upgraded. We were moved to an amazing ground floor room on the beach. The maid was in every day and done a great job. General: The...

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2Thank LeaMcG
Matias K, Director General at Gran Caribe Resort, responded to this review

We would like to thank you for choosing our resort as your host on your recent gateway to Cancun. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to welcome you back on a future occasion

SCOTLAND
Reviewed 19 October 2011

we were a party of 9 some of us had been here before we were not disapointed our room was kept immaculate by our very friendly maid,food was exellent waiters ,some of which reconised us from the last time we were there were very friendly ,entertainment staff kept you entertained every day well done to them beach was beautifull as...

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1Thank WEEWUG
Matias K, Director General at Gran Caribe Resort, responded to this review

First of all thank you very much for writing this detailed review about your stay at Gran Caribe Cancun! We thank you for staying with us. We look forward to seeing you again!

Boston, Massachusetts
Reviewed 18 October 2011

Arrived Friday for a long weekend with friends. Spent an hour while maintenance "fixed" the safe. Friday night at 130AM my wife & I were awoken by a man that was inside our room. When we spoke to staff & security about it they explained that hotel staff accidentally gave someone a key to our room. Saturday on 2 occasions...

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5Thank sean103
Matias K, Director General at Gran Caribe Resort, responded to this review

We are terribly sorry you had such an unpleasant experience at our resort. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us.

fort worth
Reviewed 17 October 2011

Once again, the GCR was fantastic. We got a great deal thru the hotel’s website (cheaper than FunJet). Being this was our 5th time, everyone recognized us immediately. It nice to come back to “family”. We were quickly whisked up to the 6th floor were we were immediately given champagne. Our room was already ready for us. The staff went...

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Helpful?
6Thank FortWorthTabbygirl
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you for your brief yet encouraging review about your past stay. Our associates strive to provide excellence in service and we are proud to read we were able to meet your expectations throughout your visit at Gran Caribe Cancun. Once more, thank you and we hope to have the privilege of hosting you again in the near future.

Doha, Al Jahra, Kuwait
Reviewed 15 October 2011

Nice attention, good activities during day and night

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Helpful?
Thank Giovanni R
Matias K, Director General at Gran Caribe Resort, responded to this review

Great review!! Hope to have the opportunity to have you with us again in the near future. Best regards

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,199 - ₹ 34,436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, BookIt.com, Hotels.com, TravelUp, TripOnline SA, getaroom.com and HotelQuickly so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
756 questions
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Australia
Dublin, Ireland
1 month ago
Preston, United Kingdom
2 months ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I faced the beach on the 3rd floor and it was breathtaking!”
L3005XYdons, 26 Apr 2017 | Read review
“When asking for a water view, ask for facing the ocean, unless you don't mind facing the lagoon.”
Ganapathy_kannan, 26 Apr 2017 | Read review
“Oceanfront is best, but something in the back of the hotel is good too, as you'll get greats sunsets there.”
  • House-keeping left a treat for us one day
347jefff, 24 Apr 2017 | Read review
“Our ocean view room was worth the extra money”
laurensT7223ZF, 24 Apr 2017 | Read review
“i would recommend ocean view suite or ocean side”
regouskib, 22 Apr 2017 | Read review
5 of 5
Bookit.com
US$ 282* /night
View Deal
Booking.comUS$ 328
Hotwire.comUS$ 286
TripAdvisorUS$ 328
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Prices are for 1 room, 2 adults
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