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27/12/2017 28/12/2017
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    Gran Caribe Resort

    Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77509, Mexico
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    27/12/2017 28/12/2017
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    Traveller (7209)
    Pool & Beach (1690)
    Room & Suite (1289)
    Overview
    • Excellent52%
    • Very good28%
    • Average10%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “sunset grill” (553 reviews)
    “il pescatore” (160 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    27 Dec28 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (8,469)
    There are newer reviews for Gran Caribe Resort
    See the most recent reviews
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    21 - 25 of 6,138 reviews

    Reviewed 2 weeks ago

    The internet in my room was not available. The VIP room on the 6th floor was not open 24 hours as advertise. The hamburgers and hot dogs stations were not available as advertise. The beach towels had a terrible smell. The ball rooms were the...More

    Thank Genaro1202
    Response from Matias K, General Manager at Gran Caribe ResortResponded 1 week ago

    Dear Genaro1202, Receive my most sincere apologies for the inconveniences experienced during your stay with us. We truly regret we were not being able to avoid these inconveniences from happening and to assure you had a memorable experience. We would really appreciate if you would...More

    Reviewed 2 weeks ago

    On our last 4 days of our trip to the area we stayed here. I knew there were renovations going on because we had spent the first part of our vacation at the sister hotel in Playa del Carmen( 5 days of constant noise above...More

    Thank croll2
    Response from Matias K, General Manager at Gran Caribe ResortResponded 2 weeks ago

    Dear croll2, We are very grateful for your comments, and to know that we managed to provide you with the vacation you anticipated. It is pleasing to learn that you enjoyed the beach and excellent service provided by our staff. Thank you for your recommendation,...More

    Reviewed 2 weeks ago via mobile

    My stay at Gran Caribe Resort was nothing short of phenomenal. Out of all the resorts I’ve stayed in during the past 10 years, this was by far the most memorable. The hotel is going through a remodeling process at the moment but it looks...More

    1  Thank Patrick F
    Response from Matias K, General Manager at Gran Caribe ResortResponded 2 weeks ago

    Dear Patrick F, We are grateful that you took your time to let us know that you recent vacation in Gran Caribe Cancun was a pleasant one, and that you enjoyed the excellent service provided to you by our entertainment and gym staff. We will...More

    Reviewed 2 weeks ago

    Stayed 7.11.17-19.11.17. Had a fantastic time again. Knew in advance about the major construction work. We stayed last year so could clearly see that the hotel is going to be even better when renovations are finished. Beautiful room on 5th floor overlooking the ocean. Room...More

    Thank jean j
    Response from Matias K, Front Office Manager at Gran Caribe ResortResponded 2 weeks ago

    Dear jean j, It was a great privilege host you again here at Gran Caribe Cancun, and we thank you for writing this review. We are grateful to learn about your excellent experience while staying with us. Our commitment as a team is to consistently...More

    Reviewed 2 weeks ago

    Got married at the Gran Caribe Resort three weeks ago. I think it was a perfect location for our wedding. The staff was always helpful, especially Christy and Edith. They did a wonderful job planning and coordinating our big day. I would marry my wife...More

    Thank Johnny B
    Response from Matias K, General Manager at Gran Caribe ResortResponded 2 weeks ago

    Dear Johnny B, Thank you for choosing Gran Caribe Cancún as the host for such an important event. We would love to congratulate you on your marriage, and give you our best wishes. We truly appreciate your review about the whole experience of staying with...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 214 - US$ 550 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Business Hotel in Cancun
    • #24 Spa Hotel in Cancun
    • #25 Family Hotel in Cancun
    • #27 Top resorts Hotel in Cancun
    • #28 Luxury Hotel in Cancun
    • #28 Romantic Hotel in Cancun
    • #29 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, HotelsforEveryone, getaroom.com and TripOnline SA so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Caribe Real Cancun ,
    • Caribe Real Resort Spa ,
    • Gran Caribe Cancun ,
    • Gran Caribe Real Resort & Spa ,
    • Cancun Gran Caribe Real Resort ,
    • Gran Caribe Real Hotel
    Add Photo Photos
    Traveller (7209)
    Pool & Beach (1690)
    Room & Suite (1289)
    Dining (580)
    Hotel & Grounds (3969)
    Family and Play Areas (146)
    Bathroom (59)
    Business Centre & Event Rooms (41)
    Nearby
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    Ask a question
    Questions & Answers
    chrisb642
    8 December 2017|
    Answer
    Response from boatdrinklover | Reviewed this property |
    I wish I could answer, but I wasn’t timely in my review. I was there last January and will be returning this January.
    0
    Votes
    theresarico
    5 December 2017|
    Answer
    Response from RealTalkNoNonsense | Reviewed this property |
    I did not use the phone while I was vacationing at Gran Caribe. My suggestion would be to contact the hotel regarding this question. Have a great wedding and vacation!
    0
    Votes
    Room Tips
    "Try to get a pool view, you'll also get a beach view thrown in,"
    Read review
    "The junior suite has an in room refrigerator that is kept stocked"
    Read review
    "VIP 6th floor is great with private bar room and food."
    Read review
    "We had a room on the sixth floor overlooking the lagoon , loved it and very quiet ."
    Read review
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