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Panama Jack Resorts Cancun

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Blvd. Kukulkan, Km 11.5 Zona Hotelera, Cancun 77509 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Book Direct for the Lowest Rates
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US$ 315
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Free cancellation until 23/02/22
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PricelineUS$ 315
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (12062)
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Panoramas (86)
Videos (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Panama Jack Resorts Cancun
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 279 hotels in Cancun
Location
Cleanliness
Service
Value
Smack center in Cancun’s legendary Hotel Zone, all-inclusive and family-friendly Panama Jack Resorts Cancun is a picture-perfect escape packed with unlimited fun in the sun for guests of all ages. With sun-kissed swimming pools and fun daily doings ranging from beachfront yoga to culinary classes and live music, each carefree day promises new adventures and unexpected delights.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
85Good for walkers
Grade: 85 out of 100
41Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
12204Reviews1699Q+A100Room tips
Traveller rating
  • 7,182
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  • 1,016
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Popular mentions
Anitha wrote a review Yesterday
2 contributions
Alberto was very courteous and very attentive. We really enjoyed the food and the service! We can’t wait to come back and enjoy spending time with our family at a great resort. Can’t beat it and can’t wait to come back!
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Date of stay: October 2021Trip type: Travelled with family
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Cole H wrote a review Yesterday
Salt Lake City, Utah3 contributions
The resort is nice, close to the airport, and the beach is convenient. Food presentation at all of the restaurants has been incredible. All the food has been good, I especially like the Italian restaurant and Deck 74, even the poolside hotdog stand has great hotdogs, burgers and Nachos. Staff really goes above and beyond to make the experience incredible, and accommodating. All the beach bartenders are great and remember me, my girlfriend, and our drink. I only know Alejandro at the beach bar and Samuel at Deck 74, but everyone from Front Desk to Housekeeping, and anyone in between has been great. Thank you!
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Date of stay: October 2021Trip type: Travelled as a couple
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Roxanne Bodes, MBA wrote a review 21 Oct
Beverly Hills, California1 contribution
This was our 2nd trip to Panama Jacks Cancun and they continue to exceed my expectations. As a travel agent I have always sung the praises of this resort and recommended this resort to my clients, but the service we received from Jonathan, Aida, and Jenni at the beach cabanas and the pool area absolutely exceeded all expectations. 5 stars all around. Jonathan is so attentive, he anticipated our every need. I can't express how amazing our trip was and much of it is because of Jonathan. Definitely splurge and treat yourself to diamond level service at the cabanas. Thanks again Jonathan (beach).
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Date of stay: October 2021Trip type: Travelled as a couple
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Badr E wrote a review 20 Oct
1 contribution
My wife an I stayed here for a total of 7 days and wow what a stay. The staff was genuinely so amazing and nice. The staff at Viaggio restaurant (Milca, Lesli, Santiago, Alberto, Raul, gualberto, Gerardo and Pascual) were amazing always welcoming and inviting. The staff at Panama Jack is genuinely amazing and nice people. I was throughly pleased with every single staff members kindness and warm hearts I cannot say a single staff member who wouldn't go out of their way to say hello. I am usually a person who likes to never do something more than once but I am absolutely convinced on my next stay in Cancun I will be staying at the Panama Jack.
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Date of stay: October 2021Trip type: Travelled as a couple
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Robert B wrote a review 20 Oct
Webster, New York1 contribution
This resort's staff puts the guests 1st. We have stayed here several times and enjoy it very much. From Angel Bello at the Bell Desk, Romi and the Front Desk, and DJ Roberto and Tania, Lucy, and Luis (Luigi) at the pool we love it here.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: Jr. Suite Oceanview is the best value for us.
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Response from Silvestre Vazquez, Director General at Panama Jack Resorts Cancun
Responded yesterday
Dear WFD88 We are very happy to receive your comments and to be able to read that you enjoyed your stay thanks to the attention of our team, especially the guys at the reception, bellboys and especially entertainment. Thank you very much for choosing us once again, we are looking forward to seeing you again very soon to continue serving you as you deserve. Kind regards! Silvestre V. General manager.
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PRICE RANGE
US$173 - US$381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran caribe real cancun, caribe real resort spa, gran caribe cancun, gran caribe real resort & spa, cancun gran caribe real resort, gran caribe real hotel
FORMERLY KNOWN AS
Gran Caribe Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
458
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Frequently Asked Questions about Panama Jack Resorts Cancun
Which popular attractions are close to Panama Jack Resorts Cancun?
Nearby attractions include Playa Caracol (0.4 km), Forum Beach Cancun (0.4 km), and Sweet (0.4 km).
What are some of the property amenities at Panama Jack Resorts Cancun?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Panama Jack Resorts Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Panama Jack Resorts Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Panama Jack Resorts Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Panama Jack Resorts Cancun?
Conveniently located restaurants include Bubba Gump Shrimp Co., Lorenzillo's, and Pelicanos.
Are there opportunities to exercise at Panama Jack Resorts Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Panama Jack Resorts Cancun have an airport shuttle?
Yes, Panama Jack Resorts Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Panama Jack Resorts Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Panama Jack Resorts Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Panama Jack Resorts Cancun?
The staff speaks multiple languages, including English and Spanish.