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29/10/2017 30/10/2017
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    Gran Caribe Resort

    Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
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    29/10/2017 30/10/2017
     41 people are viewing this hotel
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    US$ 231US$ 292
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    Traveller (7059)
    Pool & Beach (1648)
    Room & Suite (1264)
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    Overview
    • Excellent53%
    • Very good28%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “sunset grill” (553 reviews)
    “il pescatore” (159 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Grand Park Royal Cancun Caribe
    6,813 reviews
    #42 of 177 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,159 reviews
    #12 of 177 hotels in Cancun
     
    Le Blanc Spa Resort
    5,951 reviews
    #1 of 177 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    4,341 reviews
    #25 of 177 hotels in Cancun
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (8,359)
    Traveller rating
    Traveller type
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    1 - 5 of 6,080 reviews

    Reviewed yesterday

    I never really enjoyed this resort. The pool was way too small for the amount of guests at this resort. The food was alright. Rooms are outdated and in need of renovations. I was mad because the ocean at the end of March was rough....More

    Thank longboat9
    Reviewed yesterday

    The food was awful, the rooms smell. The resort is under construction. We stayed here 1 night because we got bumped from our flight so we didn't get a choice on where we would stay. Otherwise we would have not chosen this resort. The only...More

    Thank aporfilio
    Response from Matias K, General Manager at Gran Caribe ResortResponded today

    Dear aporfirio, I am very sorry that your didn't get to fully enjoy your 1-night stay. I apologize if food and accommodation were not up to your standard. Also, accept my apologies if our remodelation caused you any inconveniences. We at Gran Caribe Cancun are...More

    Reviewed 2 days ago

    We booked the all-inclusive package and were extremely happy with the value. The room was spacious enough and comfortable and there was a narrow view of the sea from the balcony. The staff were generally excellent. We arrived late at night so missed the 'induction'...More

    Thank LEW1955
    Response from Matias K, General Manager at Gran Caribe ResortResponded yesterday

    Dear LEW1955, It was a pleasure to host you during your recent stay, and we are thankful that you shared your review with us. I am happy to learn that this was a great stay overall, and that you liked your accommodation and the service...More

    Reviewed 4 days ago

    This hotel is lively, it has beautiful grounds and the food is really good - one of the better hotels in Cancun... Please see my comments below: Beach - The waters are gorgeous and beautiful Food - The food was very well done. Breakfast is...More

    1  Thank Soshima C
    Response from Matias K, General Manager at Gran Caribe ResortResponded 2 days ago

    Dear SVCadet, It was and an honor to host you at Gran Caribe Cancun. I am thankful for such a complimentary review. We are thrilled that we exceeded your expectations. All of our associates are committed to deliver the best service possible, and I am...More

    Reviewed 5 days ago

    For what we payed for, this made me cry when I entered the lobby, saw our 'upgraded room', (which, was not an upgrade) and ate at the buffet. We had just come from the JW Marriott where we payed a lot less for 100% better...More

    1  Thank Lakemichigan37
    Response from Matias K, General Manager at Gran Caribe ResortResponded 4 days ago

    Dear Lakemichigan37, Thank you for sharing your comments with us. I am very disappointed to read that we haven't been able to meet your expectations during your recent visit. We are extremely proud of our excellent service provided by our staff, and are sorry that...More

    Grand Park Royal Cancun Caribe
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 187 - US$ 601 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Business Hotel in Cancun
    • #24 Spa Hotel in Cancun
    • #25 Family Hotel in Cancun
    • #28 Top resorts Hotel in Cancun
    • #28 Romantic Hotel in Cancun
    • #29 Luxury Hotel in Cancun
    • #30 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Agoda, Travelocity, Hotwire, HotelQuickly, TripOnline SA, HotelsforEveryone and getaroom.com so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Caribe Real Cancun ,
    • Caribe Real Resort Spa ,
    • Gran Caribe Cancun ,
    • Gran Caribe Real Resort & Spa ,
    • Cancun Gran Caribe Real Resort ,
    • Gran Caribe Real Hotel
    Add Photo Photos
    Traveller (7059)
    Pool & Beach (1648)
    Room & Suite (1264)
    Dining (572)
    Hotel & Grounds (3900)
    Family and Play Areas (146)
    Bathroom (55)
    Business Centre & Event Rooms (39)
    Nearby
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    .29 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Virginia B
    11 October 2017|
    Answer
    Response from Matias K | Property representative |
    Dear Virgina, We are very grateful to have you as are loyal guest, and are happy to hear that you are planning to stay here again for your birthday. Allow me to give you some details regarding your inquiry - We haven't... More
    1
    Vote
    raquelcdo
    8 October 2017|
    Answer
    Response from Matias K | Property representative |
    Dear raquelcdo, We do not have exact date of when the construction is going to be finished. With that being said, I would like to assure you that although we are in the remodelation process, we work hard to minimize its... More
    -1
    Votes
    Room Tips
    "There is not a good room - check out another resort."
    Read review
    "junior suite plenty for 2"
    Read review
    "Is Construction and is it going to limit the access of restaurants is noise pollution of the construction..."
    Read review
    "stay in main building"
    Read review
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