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Gran Caribe Resort

Bookit.comUS$ 282*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 328*
US$ 282*
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US$ 328*
US$ 302*
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Gran Caribe Resort
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7,890 Reviews from our TripAdvisor Community

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Showing 5,820: English reviews
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Reviewed 2 days ago NEW

I give Grand Caribe a 4.5. This is my 4th time to Cancun, and I was very pleased with this resort. I've stayed at the Moon Palace (2004), The Dreams (2008), Grand Park Royal (2014) and now Grand Caribe. The junior suite I stayed in was ok and not a "new'' as the rooms I stayed at The Moon Palace...

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Helpful?
2Thank Joe Julisa J
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Joe Julisa J, Thank you very much choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure...

New York City, New York
Reviewed 2 days ago NEWvia mobile

me and my friends stay at the gran caribe and was awesome the food at the restaurants was really good! i love il piscatore and marias, the room was really clean and the beach was perfect, the pirate show my favorite one i just want to give a special thanks to sara and karina from entertainment staff !! they make...

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Helpful?
Thank kellystafford
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear kellystafford, Thank you for your review on TripAdvisor. Very glad to know that you had such a good time! We will be ready to welcome you again at Gran Caribe Cancun.  Kind Regards, Matias K. Gerente General

KC
Reviewed 3 days ago NEWvia mobile

Me, my boyfriend, and two friends just got back from a 5 day trip. Our stay at Gran Caribe was absolutely wonderful! The service staff was very pleasant and attentive. Fernando and Bigmac took great care of us at the cabanas! Which is a must, for at least one day! The Resort and rooms are beautiful and clean, no complaints...

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Helpful?
1Thank Priceor63
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Priceor63 Thank you very much for choosing Gran Caribe Resort to enjoy your vacation in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always goes above and beyond to ensure that...

Reviewed 4 days ago NEW

Great food even better service! Beautiful location and scenery! The wait staff was unbelievably gracious and helpful,always with a smile! My man Daniel was the best waiter I've known, also Fatima and Felicia were outstanding! Enjoyed the poolside games lead by Sara and the entertainment lead by Estelania! Received much help from our concierge Sabana !

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Helpful?
Thank Don S
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Don S, Thank you very much for taking the time to share your comments about your recent experience at Gran Caribe Resort, it was a great pleasure for us to welcome you and to come to know that you very much enjoyed of our facilities and the outstanding service of our valuable associates. We look forward to welcome you...

Toronto, Canada
Reviewed 4 days ago NEW

The Entertainment was amazing. I came down with my immediate family to celebrate my moms 60th birthday. My mom couldn't stop raving about the staff. There interaction with all the guests was phenomenal. My mother loved the water polo, and water aerobics everyday. The staff of Sara, Fabio, Jose, Daniel and Steph were all smiles all day!! Kept our days...

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Helpful?
Thank Ganapathy_kannan
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Ganapathy_kannan Thank you very much for choosing Gran Caribe Resort Cancun for your well-deserved vacation and for taking the time to share your experience. We really appreciate your feedback about our activities team, be assured that your comments will be mentioned to them. I am very glad to read that you enjoyed your stay during this special celebration. We...

Gun Barrel City, Texas
Reviewed 4 days ago NEWvia mobile

The common areas of the complex are meticulously maintained. Unfortunately the rooms could use some renovation. We had two rooms. Both were directly under some kind of rooftop venue used for weddings/parties. The first night we were here, we tried to turn in early. You haven't lived until you've heard people stomping to the Cotton Eyed Joe directly overhead. It...

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Helpful?
Thank PATRICK109
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear PATRICK109, Thank you for taking the time to review Gran Caribe Resort on Trip Advisor and choosing us to enjoy Cancún. I am disappointed for not being able to reach your expectations. I understand your concerns and be rest assured that you very valuable feedback has been shared with the rest of the team. We truly hope to welcome...

Cedar Grove, New Jersey
Reviewed 5 days ago NEW

We stayed for only 1 day/night during a lay over. We ate at the Mexico restaurant. The food was good, but nothing great. The breakfast buffet was typical. Fresh omelettes and lots of other options. The buffet lunch was mediocre. The pool is very nice and the beach is amazing. The sand is so soft and the beach is incredibly...

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Helpful?
Thank Andrew T
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Andrew T Thank you so much for sharing your experience at Gran Caribe Resort on Trip Advisor. I am very glad to read that you enjoyed your stay overall. We will be more than happy to welcome you again. Kind Regards, Matias K. General Manager

Westfield, New Jersey
Reviewed 6 days ago NEW

Had a great time, and I'd recommend it for couples, families with small children, and families with teens. - The hotel. About a 20 minutes ride from the airport, along the Hotelera Zona road. You can bike or taxi or maybe walk to the stores along the road. Beachfront. Some restaurants are walking distance, but you'll probably stay around the...

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Helpful?
4Thank Jeff F
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Jeff F, I appreciate your excellent and detailed review. It was such a pleasure to read your beautiful words about the experience you had in Gran Caribe Resort. We care about your vacation and try our best every single day to be able to exceed your expectations. Thank you so much for giving the names of those special ones...

London, United Kingdom
Reviewed 6 days ago NEW

The hotel had everything we needed for a relaxing and chilled stay in Cancun. The entertainment team were fantastic and always full of energy. Sara and Fabian in particular were a total joy. We hope to return soon.

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Helpful?
Thank Lauren S
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Lauren S Thank you very much for taking the time to share your comments about your recent experience at Gran Caribe Resort, it was a great pleasure for us to welcome you and to come to know that you very much enjoyed of our facilities and the outstanding service of our valuable associates. We look forward to host you...

Cloverdale, California
Reviewed 1 week ago NEW

Our flight was cancelled so Aeromexico put us up here for the night. The staff was very welcoming, efficient and helpful. This is an all inclusive resort which had great food and amenities. They keep the children entertained and the poolside activities for adults are fun. The down side for us was that we were given a downstairs room right...

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Helpful?
Thank Irene980
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Irene980, Thank you for your review on TripAdvisor. Very glad to know that you had a good time. We will be ready to welcome you again in Gran Caribe Cancun. Kind Regards, Matias K. General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,190 - ₹ 35,123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, TravelUp, Hotels.com, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Business Hotel in Cancun
#24 Spa Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 Romantic Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
756 questions
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Australia
Dublin, Ireland
1 month ago
Preston, United Kingdom
3 months ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a Jr. Suite with the lagoon view. If this is your first time there, or you neve have had an ocean veiw, get the ocean veiw.”
joejulisaj, 28 Apr 2017 | Read review
“I faced the beach on the 3rd floor and it was breathtaking!”
L3005XYdons, 26 Apr 2017 | Read review
“When asking for a water view, ask for facing the ocean, unless you don't mind facing the lagoon.”
Ganapathy_kannan, 26 Apr 2017 | Read review
“Oceanfront is best, but something in the back of the hotel is good too, as you'll get greats sunsets there.”
  • House-keeping left a treat for us one day
347jefff, 24 Apr 2017 | Read review
“Our ocean view room was worth the extra money”
laurensT7223ZF, 24 Apr 2017 | Read review
5 of 5
Bookit.com
US$ 282* /night
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Booking.comUS$ 328
travelup.comUS$ 302
Hotels.comUS$ 286
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*Disclaimer
Prices are for 1 room, 2 adults
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