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Gran Caribe Resort

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7,778 Reviews from our TripAdvisor Community

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Showing 5,747: English reviews
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New York City, New York
Reviewed yesterday NEWvia mobile

This hotel is very simple amazing beach delicious food and the BEST service ever my boyfriend and myself had a blast . The hotel is closed to coco bongo u can take the bus $1 a 10 minute safe ride. We walked to a souvernir store about 8 minutes away affordable. I have to say cancun is an amazing place...

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Thank anarivas208
Ladysmith, Canada
Reviewed yesterday NEW

We stayed here from March 4-18, 2017. The first week was very enjoyable. Not too many people. Beach was red flagged, so the lifeguards kept everyone out of the water for a few days. We were able to try all the a la cartes, Maria's for Mexican. Il Pescatore for Italian. Sunset Grill for International. No reservations needed. Very good...

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Thank Ladysmithgirl
Sao Martinho, SC
Reviewed 2 days ago NEWvia mobile

We enjoyed a Gran Caribe! It has very good option in Cancun with cost benefit. We loved the playground for kids, swimming pool but the beach is not good for children. The sea is beautiful but waves is strong. About the rooms is not luxurious but it's comfortable. The restaurant i did not like too much the buffet instead of...

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Thank Thiago L
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Thiago Thank you for offering a review on Trip Advisor. Very happy to know about your great experience during the time that you spend in Gran Caribe Resort. We truly appreciate your preference and hope that this is not the first time. We look forward to welcome you again. Best Regards Matias Klein

Avon, Indiana
Reviewed 3 days ago NEW

We had a wonderful week here. The facility is very nice, plenty of pool chairs and cabanas. Entertainment staff headed by Jose and Sara was awesome and kept the days very fun. Food choices were very good. Had an outstanding waiter for several nights named Joel de Jesus Rojano. Made our meals and service extra special. Took a little longer...

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Helpful?
Thank klknock
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear kknock Thank you for your excellent recommendation. It was a pleasure to welcome you at Gran Caribe Resort Cancun and we appreciate you sharing your fantastic vacation experience with us. We are very happy to know you very much enjoyed your overall stay and we are very much looking forward to hosting you again in the near future for...

Maple Ridge, Canada
Reviewed 3 days ago NEW

We returned to this resort because it has a good balance of relaxation and activities/ entertainment. The spring breakers get a bit wild, but it's only for a few days. Normally you can find a peaceful spot on the beach cabanas, or participate in the activities around the pool. The wait staff were friendly, helpful, and kind, especially Daniel, Fatima,...

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1Thank naomi m
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear naomi Thank you so much for sharing your beautiful vacation experience with us. Very glad to know that your have now beautiful memories. It will continue to be our pleasure providing you some of your best vacation experiences, and I hope that we will have the opportunity to host you again in this beautiful paradise. Kind regards, Matias K....

Reviewed 3 days ago NEW

Been to Cancun 4 times. I would say this is our favorite resort. One of the only places with consistent positive reviews and definitely backs it up when you stay there. One thing to start with, the room. We booked a standard room which of course is the cheapest option. All of the standard rooms have balconies that back into...

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2Thank Dan P
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Dan I appreciate your review on Trip Advisor. It was our great delight to have made such a good impression. We are honored by your presence and will remain at your service for many more visits in the future. Kind regards, Matias K. General Manager

Reviewed 3 days ago NEW

Awesome deep tissue, exfoliating scrub, wrap and facial. Holy c$#@p!!!! Wow doesn't come close to how great this was. Well worth every dollar. Very professional and they always check if it's comfortable or too hard then adjust. Just amazing.

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Thank Fran A
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Fran A I appreciate your beautiful and detailed review. It was such a pleasure to read your beautiful words about the experience you had in Gran Caribe Resort. We care about your vacation and try our best every single day to be able to exceed your expectations. We are already looking forward to welcome you in 2018. Best Regards,...

Maple Ridge, Canada
Reviewed 5 days ago NEW

We arrived to this resort March 10 and we were impressed right away. The service here was better than anywhere we have ever been. My husband and I have been to Mexico over 15 times an d have stayed at many resorts in Cabo and Peurto Vallarta. Mayan Riviera as well. This place was by far the best in every...

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5Thank kclif2n
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear kclif2n; Thank you very much for choosing Gran Caribe Resort Cancun for your well-deserved vacation and for taking the time to share your experience. We do not have words to express how thankful and honored we feel for such a great detailed review. It is truly an honor to read how we exceeded your expectations with our five different...

indianapolis
Reviewed 5 days ago NEWvia mobile

Assad was very accommodating. He impressed us by visiting every table on the floor. The food was amazing. Elena, up front, was incredible. She took very good care of us and we were sat quickly. Our server, Joel, took very good care of us as well. The atmosphere was very comforting.

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1Thank Wendaye
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Wendaye; Thank you very much for choosing Gran Caribe Resort Cancun for your well-deserved vacation and for taking the time to share your experience. We are very happy to know you had an excellent stay and that you were especially fond of the great meals served in all the restaurants. We loved to hear that you met Elena and...

Fort Worth, Tx
Reviewed 5 days ago NEW

This review has been a long time in the making, but I will go ahead and say how much my partner and I REALLY enjoyed the Gran Caribe. After reading the reviews, we were more than hopeful with just a touch of caution thrown in. After a day there, we were both very pleased with our choice. Leydi, our CSR,...

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3Thank ljump3
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear ljump3; Thank you very much for choosing Gran Caribe Resort Cancun for your recent holidays. It will always be a pleasure to fulfill your needs. In behalf of the entire staff mentioned in this great recommendation, thank you very much for keeping us in your mind to come back soon. We do not have words to express how thankful...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,016 - ₹ 32,399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Priceline, Prestigia, Despegar.com, Agoda, HotelsClick, Jetsetter, Hotel.de, HRS and Reservation Counter so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#22 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 On the Beach Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
731 questions
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Australia
Dublin, Ireland
9 days ago
Preston, United Kingdom
1 month ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the north have ocean view and are a little quieter, away from the pool.”
 of 5 bubbles klknock, 26 Mar 2017 | Read review
“Go for the more expensive rooms if you need a view”
 of 5 bubbles danpX2780DC, 26 Mar 2017 | Read review
“GRAN MASTER 1-BEDROOM SUITE is great for families with 3 kids !”
  • View from top floor balcony
 of 5 bubbles Czech5, 24 Mar 2017 | Read review
“I don't think that there is a bad room but ocean view is probably the best”
 of 5 bubbles rockstar1960, 22 Mar 2017 | Read review
“Our junior suite had a lagoon/front roadway view. Some ocean view rooms are a only a partial view..”
 of 5 bubbles westendguy, 21 Mar 2017 | Read review
5 of 5