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GR Solaris Cancun

Bookit.comUS$ 275*
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#33 of 181 Hotels in Cancun
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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GR Solaris Cancun
GR Solaris Cancun
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4,484 Reviews from our TripAdvisor Community

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There are newer reviews for GR Solaris Cancun
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Showing 3,735: English reviews
Westby, Wisconsin
Reviewed 24 February 2014

My wife and I along with 5 brothers and their wives stayed here what a great time we had. Would highly recommend the GR! Thanks Ricardo Pech, Brenda Moore. Best waiters Felifiano and Carmen! Rafael you serve a great dirty Martini! See you next year!

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Helpful?
2Thank 180Chief
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are happy your experience at GR Solaris was amazing. It is great to hear that families have a wonderful time. We will be very happy to inform your comments to our staff especially Ricardo Pech, Brenda Moore and the waiters: Feliciano, Carmen and Rafael. We are looking forward to see you next year. Best regards, Hoteles Solaris de Mexico

Westchester, Illinois
Reviewed 24 February 2014

the Service was ok, but it was not outstanding. It did not feel like a Resort though it felt like any other hotel or stay at any other area. The food was average, nothing too fancy or apetizing, i expected some local cuisine to be in their menu but the food was all very americanized. The matresses were super hard...

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Helpful?
2Thank Adriana G
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for any inconveniences you may have experienced during your stay at our resort. We want to thank you for taking the time to share your experience of your stay with us; we ensure we are going to work very hard to improve our services. Regarding the mattress inconvenience please try to consider it depends on...

Sacramento, California
Reviewed 24 February 2014

My husband and I stayed at this hotel for 5 days.The staff were welcoming and nice. The food was about 2 out of 5 stars. The variety and quality were sub-standard. I wanted Mexican food, but got Americanized Mexican food. I missed having good Mexican food where I live. The last night we were there, my husband had cake for...

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Helpful?
2Thank AmberS4
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for any inconveniences you may have experienced during your stay at our resort. Our buffets and restaurants are vast and offer many choices for lunch and dinner, such as different themes every day. We always aim to offer large variety and to cater for every palate. We are sorry if something wasn’t of your taste....

Burlington, Vermont
Reviewed 24 February 2014

A big thank you to life guards Rafael Hernanderio and Miguel Jimenez, who rescued me from the surf after I drifted out too far. I was very glad this resort has well trained life guards when the need arose. The hotel itself is terrific. Only complaint was the long wait to check in after a 2 hour wait to clear...

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Helpful?
2Thank Matt M
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are very happy you had an amazing time at our Resort. We thank you for mentioning the great job our lifeguards, Rafael and Miguel, made, we will happy inform our General Manager. Regarding the Reception service, we had completed our staff so we can offer a better service. We hope you visit us again in the near future. Best...

Seattle, Washington
Reviewed 23 February 2014

I stayed at the GR Solaris Cancun from Feb 6th- 14th and this was my 4th time staying at the GR Solaris Cancun I have had nothing but amazing things to say about the GR solaris until this trip. I was told this trip that the Gr is under new ownership, I'm not sure if that is true or not...

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Helpful?
17Thank kyle h
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for the inconveniences you had during your stay. We have had changed our administration however regarding the dollars change is due to Mexico’s government regulations. It is recommended that all travelers bring Mexican pesos as well as their credit and/or debit cards to minimize any inconvenience the exchange cap at banks may cause. Also all...

Ellington, Connecticut
Reviewed 19 February 2014

Just came back from 6 wonderful days at GR Solaris. The weather was perfect. This was our second time going there and this time we brought 13 people with us!!! We didn't have the best room ( it had 2 beds instead of 1 and faced the neighboring hotel) but we really only needed the room to sleep. The food...

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Helpful?
3Thank TracyB752
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are very glad you enjoyed your stay at GR Solaris Cancun. It is great to hear that you had lots of fun with the entertainment and also your kids at the Mini Club. We will inform our staff your comments. Thank you for your suggestions we will inform the managers in charge to take action. We are looking forward...

Los Angeles, California
Reviewed 18 February 2014

We had a great family time. No complains. Everything was just perfect. My kids enjoyed and loved the kids club. Special thanks to Karen, karla and any for taking such a good care of them and for being always happy to help us and watch the kids

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Helpful?
4Thank Shirly80
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you very much for writing your review of your stay at GR Solaris. We are very happy your kids love the Mini Club. The Solaris staff works very hard every day to make our guest's stay a memorable one. We are looking forward to see you in the near future. Best regards, Hoteles Solaris de México

New York
Reviewed 17 February 2014

We had a very nice time at GR Solaris. The service was great! Maria at the Front Desk was very helpful and friendly, especially after all we've been through before our arrival (flight cancellations due to a bad weather - both ways). We had a beautiful room with a spectacular view, the TV set is in need of update. :-)...

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Helpful?
2Thank Tripreview2013
Ottawa
Reviewed 17 February 2014

Just came back from the GR Solaris (Feb 8-15) and I have nothing to complain about. It's clean, choice of food is great. The staff Luis, Martin Pech, Carmen and all of the others who served us (too many to remember their names) are excellent. They are always pleasant and they really try hard to make your stay an excellent...

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Helpful?
2Thank TravellerOttawa
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for writing your comments of your stay at our Resort. We are so happy to hear that your stay was Excellent. We are looking forward to see you in the near future. Best regards, Hoteles Solaris de Mexico

Mansfield, Ohio
Reviewed 16 February 2014

We were at the Gr Solaris the week of Febuary 8 -15 2014 and we had a very good time. We haved stayed there several times and this week ended up being one of the best times. When we arrived we were greeted by the friendly staff. Maribel checked us in and she very sweet and helpful and went above...

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Helpful?
2Thank Shirley T
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is wonderful to hear that our repeater guest's enjoy again their stay with us. We are very happy you liked the upgrade and the t-shirts. Your feedback is very important therefore it helps to improve our services. We are looking forward to see you soon. Best regards, Hoteles Solaris de México

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,545 - ₹ 24,953 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#26 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#29 Luxury Hotel in Cancun
#30 Business Hotel in Cancun
#31 On the Beach Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
407 questions
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Questions? Get answers from GR Solaris Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have always had an ocean view room and love it.”
667ruths, 23 May 2017 | Read review
“Mention any special occasions...you might get an upgrade!”
cmilhomme, 17 May 2017 | Read review
“Always get an ocean view! ”
htlkme, 13 May 2017 | Read review
“Doesn't really matter, you are never in the room.”
KimD81450, 13 May 2017 | Read review
“If your looking for things to do late night, be prepared to go out.”
Miss_Pharah, 10 May 2017 | Read review
5 of 5
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US$ 275* /night
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Prices are for 1 room, 2 adults
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