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GR Solaris Cancun

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Traveller (3998)
Pool & Beach (956)
Room & Suite (736)
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Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(845 reviews)
“time share”(264 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (5,112)
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4,236 results
Traveller rating
2,027
1,303
521
233
152
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2,027
1,303
521
233
152
Show reviews that mention
All reviewsmarco poloentertainment stafftime shareswim up barmagic showocean viewadult poollower poolper devicekids clubnightly showsmain poolmake reservationsmexican nightpicky eatertimeshare presentationall inclusive resort
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1,691 - 1,695 of 4,236 reviews
Reviewed 30 June 2015

We traveled and stayed at this resort 2/2015. It was relaxing and enjoyable with some of the best staff around. It is a great place for adults that just want to relax and a nice place for the family. If you are looking for that...More

Thank Pat W
Reviewed 30 June 2015 via mobile

Love, love this hotel. I have been visiting every year for the past 8 years and can't wait to go back this December. The service is superb, the food is good, and the entertainment is fantastic. My husband and I visit with a group of...More

2  Thank angelica_quinones
Reviewed 28 June 2015

We just returned from 5 days at GR Solaris. Having stayed at several other all inclusive resorts (Occidental Xcaret, Excellence, El Dorado Royale, Riu Costa Rica) we were very disappointed with the overall quality of this resort. We are baffled by the reviews giving this...More

5  Thank Kate D
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 30 June 2015

Please accept our apologies for not meeting your expectations; we are grateful for your honest review; it is one of the best ways to improve our services therefore it helps us know what we are doing right and what we can improve. The menus are...More

Reviewed 28 June 2015

This hotel excels at customer service. It is a small resort but had everything we wanted. We met David Valazque upon our arrival, and had a great welcome. He and Omar were great representatives to deal with, they always had time for you and were...More

2  Thank Lloyd R
Reviewed 27 June 2015 via mobile

When we go to Cancun the GR Solaris is the resort you want to stay at!! We have been going to Cancun for 13 years and you will love this resort. Our family just went and my Father n Law was celebrating his 75th birthday....More

2  Thank Faithfirst5
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$ 197 - US$ 483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#28 Spa Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 197 - US$ 483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#28 Spa Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3998)
Pool & Beach (956)
Room & Suite (736)
Dining (348)
Amenities (158)
Family and Play Areas (56)
Business Centre & Event Rooms (8)
Questions & Answers
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01Shelly64
11 May 2018|
AnswerShow all 2 answers
Response from Khaled I | Reviewed this property |
hi dear actually the cause of robbing in general depend on guests , and the hotel also sharing the responsibility as well, but less than ability of the gust to keep his own things in safe place like safety box or in zipped... More
0
Votes
TamPgh
5 May 2018|
AnswerShow all 3 answers
Response from SolarisHotels | Property representative |
Hola TamPgh sometimes we have it on saturday and tuesday, if you like you can contact us on Facebook a week before and we will gladly give you the most accurate information. Best regards
1
Vote
Google Translation
planestrains
16 April 2018|
AnswerShow all 2 answers
Response from dpmoody | Reviewed this property |
Hi. We stayed here last month and never felt anything but completely safe. The resort is a short ride from the airport and seems to be in an area that's relatively quiet. I saw police patrolling the beach regularly on... More
3
Votes
Room Tips
"Rooms facing sideways are quieter and have balcony views of both the lake AND the lagoon!!"
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"8133 and 8119"
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"Ocean view on 5th floor, better sunrise view"
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"all of them"
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