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GR Solaris Cancun

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#32 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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GR Solaris Cancun
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4,239 Reviews from our TripAdvisor Community

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Showing 3,532: English reviews
Reviewed yesterday NEWvia mobile

This is a typical all inclusive. The rooms were clean and house keeping did a great job everyday. Overall the entire staff was wonderful. Yuliana was amazing in setting up a romantic dinner on the beach for us. That was the best meal we had. The only reason it gets a four is the food. It was good but not...

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Helpful?
1Thank Sally P
Reviewed 4 days ago NEW

My husband and I spent our 1st year wedding anniversary in this hotel and it was such a wonderful experience. Our room has an excellent ocean view wherein we can listen to the waves all day and all night long. There are three pools in the vicinity and a jacuzzi. I had fun sun bathing by the water and since...

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Helpful?
Thank Aieden G
SolarisHotels, Servicio al huésped. at GR Solaris Cancun, responded to this review

Dear Aieden G: Thank you very much for your comments about the rooms and the quality of service we offer; our main priority is to make your holidays unforgettable, we hope that you enjoyed the time you spent with us. It would be a pleasure to welcome you back for another memorable Solaris experience. Best Regards Hoteles Solaris de México....

Denver
Reviewed 4 days ago NEW

It is a very nice all-inclusive hotel. The food was good and the view from the rooms are good. There are many places to enjoy the sun either by the pool or on the beach. The hotel provides towels for the pool and also for the beach chairs. The sand on the beach is very soft, which makes it more...

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Helpful?
Thank 529rodneys
SolarisHotels, Servicio al huésped. at GR Solaris Cancun, responded to this review

Dear 529rodneys: We appreciate your positive comments about GR Solaris , we loved reading that you enjoyed our facilities. Please do not hesitate to contact us to help you plan your next trip to Cancún! Stay tuned on our facebook page for future shows, promotions, activities and more! Best Regards Hoteles Solaris de Mexico. *Y

Chicago, Illinois
Reviewed 4 days ago NEW

My daughter, husband, brother and I made a trip in November. We have been to cancun twice and this was the first time staying here. Daughter was 18 months at the time so a lot of my review is based on her needs. If you are traveling with a child who takes a bath - this place does not have...

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Helpful?
Thank 353samsam
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear 353samsam: First of all, thank you for sharing your review on TripAdvisor. On the other hand we regret to read that we did not meet your expectations regarding our services and facilities. We had liked that you have experienced a great Solaris time. Sincerely yours: Hoteles Solaris de Mexico *P

Montreal, Canada
Reviewed 5 days ago NEWvia mobile

A hotel that does not show its age. Everyday I witnessed employées taking care of the different building. Food was good at the two buffet restaurants. Although, the only two À la carte restaurants were average. The drawback of our experience was the hotel room rates were different stated by our travel agent. Families are welcome! Enjoy your trip!

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Helpful?
Thank Claude L
SolarisHotels, Servicio al Huésped. at GR Solaris Cancun, responded to this review

Dear Claude: We are happy your overall experience was good. One of the most important things at GR Solaris is always strive to provide an excellent service. We are really sorry bout the travel agent rates perception , we work with different agencies, you can choose the best for you . We take your comments very seriously therefore we can...

Reviewed 5 days ago NEW

I am used to heading more south the Playa Del Carmen but decided to try the Cancun Hotel this time. I have to admit firstly that we did purchase a Timeshare slot here. The offers for some freebies were too great to pass up. Use MY name and tell them I sent you and you will receive even more! Was...

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Helpful?
Thank 536danat
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear 536danat: We are happy to read that the services offered by our overall staff were of your liking, also it is an honour for us that you want to return for another memorable Solaris experiences in our new future properties. By last, thanks for the opportunity of having been your host during your vacations in Cancun. See you soon...

Reviewed 1 week ago via mobile

We have been to Mexico 5x and chose here for the 2nd time because the staff is the BEST there is! The facilities are the loveliest around by far! We started both vacations with Dafne at the front desk & she remembered us from the first trip & asked about my mother, she made sure we had perfect accommodations! The...

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Helpful?
1Thank MandiMargaret
SolarisHotels, Servicio al huésped. at GR Solaris Cancun, responded to this review

Dear MandiMargaret: Thank you for taking your time in writing your review. It is an honor to read how our staff members did everything in their hands to assure you a memorable experience. We appreciate your positive comments . It would be a pleasure to welcome you back for another memorable Solaris experience. Sincerely yours Hoteles Solaris de México. *Y

Illinois, United States
Reviewed 1 week ago via mobile

We stayed a week here in October. It ws the first time we brought our kids with us. They had a great experience at this resort. Our youngest daughter loved the kids club! They did so many fun things, Karen, Yessi, Any, and Valery are wonderful. The food and the shows were great. Service was great. Jaier and Mayky from...

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Helpful?
1Thank user9001
SolarisHotels, Servicio al huésped at GR Solaris Cancun, responded to this review

Dear user9001: Thank you for sharing with the traveling community your experience at GR Solaris. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. We hope that when returning to Cancun, you will give us the opportunity to welcome you again at our resort. Best...

Reviewed 1 week ago

Upon arrival to the hotel, we were immediately greeted by a concierge that acclimated us to the hotel, as well as sell us on a meeting that we could visit to get a few free items (designed to sell timeshares!). Overall the hotel and grounds were great! Swim up bar, three pools, a hot tub, well kept beach area, and...

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Helpful?
Thank Bonnie B
SolarisHotels, Servicio al huesped at GR Solaris Cancun, responded to this review

Dear Bonnie B: We are grateful for your honest review. It is one of the best ways to improve our services and deliver an outstanding experience to our customers. Your feedback is really important to us, especially the ones you mention. We hope to have the opportunity to welcome you in the future to enhance your experience and perception of...

Oliver, Canada
Reviewed 1 week ago

This is a small all inclusive with great (happy)staff except for the front desk. German thank you so much for making our anniversary special, Honorio for excellent service and friendliness Fransisco for excellent room service and follow up great service and Ovilia the beautiful lady with a great smile every morning making omelettes. Elder...Pappy says hi and thanks for your...

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Helpful?
1Thank Lynn M
SolarisHotels, Servicio al Huésped. at GR Solaris Cancun, responded to this review

Dear Lynn M: It is an honor to read how our staff members did everything in their hands to assure you a memorable experience. We are glad you enjoyed the facilities. Thank you for the suggestion, we appreciate hearing what our guests enjoy during their stay and what we could possibly change in the future. We are looking forward to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 15,620 - ₹ 28,375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#26 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#30 Business Hotel in Cancun
#30 Luxury Hotel in Cancun
#31 On the Beach Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
348 questions
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Questions? Get answers from GR Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool and ocean views are more available for the timeshare owners.”
 of 5 bubbles 536danat, 17 Jan 2017 | Read review
“rooms on the pool side were quieter! Bring small bills for tipping ( which goes a long way!)”
 of 5 bubbles 409bonnieb, 12 Jan 2017 | Read review
“ocean view not lagoon no jacuzzi think 2nd floor”
 of 5 bubbles lynnm712, 12 Jan 2017 | Read review
“Rooms near the elevators are noisy. Ocean front are the best. Ocean view are OK. Some rooms look out on the hotel next door.”
 of 5 bubbles evanderpoe, 4 Jan 2017 | Read review
“Order poolwiew”
 of 5 bubbles C6475TJtonyh, 31 Dec 2016 | Read review
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