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NIZUC Resort and Spa

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NIZUC Resort and Spa
NIZUC Resort and Spa
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1,840 Reviews from our TripAdvisor Community

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Showing 1,360: English reviews
Grand Traverse County, Michigan
Reviewed yesterday NEW

Nizuc is everything Cancun's hotel zone resorts are not; quiet, serene, peaceful, immaculately clean, and zen. Reviews commonly cite the staff as being over the top accommodating, and we would echo that claim. The staff truly enjoy working there and serving the guests. Some helpful reflections on our trip were; one, plan on at least $150USD for dinner each night...

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Helpful?
Thank Sail12345
Bedford, New Hampshire
Reviewed 2 days ago NEW

What a great place. Very friendly staff. Good selection of nice restaurants. Reasonable beach and plenty of space for kids and adults, respectively. Downside:road noise. The multi-story rooms are directly on the nearby road and the daily - and evening - noise is hard to ignore. Even if you are outside, but facing the water. We'll go back.

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Helpful?
Thank cruiseagentandtaxman
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to express your opinion on NIZUC Resort & Spa. We appreciate your comments since it help us to keep improving every day. Looking forward to have you visiting us again and provide you with the best of our service. Please receive our warmest regards, Jaime Jaramillo General Manager

Old Hickory
Reviewed 2 days ago NEW

The website does NOT do justice to this incredible picturesque land. It is a fantasy of beautiful landscapes at every turn. The staff makes you feel like royalty as they greet you with hand to heart. The rooms are modern elegance.

Review collected in partnership with this hotel
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Helpful?
Thank Pam B
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for sharing your experience at NIZUC Resort & Spa. We are happy to hear that you enjoyed our facilities and the service provided; it is always our goal to make your stay a memorable one. We really look forward to welcome you again in the near future. Kindest regards, Jaime Jaramillo, General Manager

Louisville
Reviewed 2 days ago NEW

Had a great experience at this property- the best service I've ever experienced! Loved the room, the infinity pool with the swim-up bar was STUNNING. The gym was very nice and I really enjoyed the yoga classes. The spa was incredible- such a cool experience.

Review collected in partnership with this hotel
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Helpful?
Thank Josh H
NIZUC R, Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to write your review for NIZUC Resort & Spa, we feel so glad to know you enjoyed our facilities, food and service provided. Our goal is always to make your stay a memorable one. Looking forward to welcome you in the near future for another NIZUC great experience, receive our warmest regards....

Paris 16
Reviewed 2 days ago NEW

If you need quiet place with perfect service ... you are in the good place Ressort and spa with so many things to discover .. swimming pools , restaurants, activities , different kind of cooking and so on ....

Review collected in partnership with this hotel
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Helpful?
Thank Franck D
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, thank you for taking the time to share your experience at NIZUC Resort & Spa. It is really a pleasure to read your comments on our property and service; they encourage us to keep our efforts focused on making your stay a memorable one. We look forward welcoming you in the near future for another wonderful NIZUC experience....

Reviewed 3 days ago NEWvia mobile

This was our second trip back to Nizuc. We loved it. I am an avid tennis player and especially loved the special courts. The tennis pro Karl is the best tennis pro I have ever taken lessons from. I look forward to returning again soon!

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Helpful?
Thank Albert D
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay at NIZUC Resort & Spa. Your comments always inspire us to reach a superior experience for our guests. We highly appreciate your words in regards of our tennis pro Karl. We feel so honored you choose NIZUC for the second time and really look forward...

New York City, New York
Reviewed 3 days ago NEW

My husband and I stayed here for a long weekend getaway and we loved it so much we extended our trip two days. The architect and designers did an amazing job, the whole resort is beautiful. The level of service is top notch, I have stayed at many other high end hotels and this one is right up there. The...

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Helpful?
Thank ssasson
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, We are truly honored by your review! Thank you so much for taking the time to write about your experience at NIZUC Resort & Spa. We are all glad to know that we were able to deliver a memorable stay for you and your husband! Looking forward to welcome you in the near futures, please receive our warmest...

London, United Kingdom
Reviewed 4 days ago NEW

What is there to say that hasn't been said before. This was our second visit to Nizuc in the last 2 years. The service, food and hotel facilities are exceptional, but what stands out more than anything is the warm welcome you receive from all the staff. At morning noon and night, the service and customer service experience was without...

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1Thank ealtan17
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, We are truly honored by your review! Thank you so much for taking the time to write about your experience at NIZUC Resort & Spa. We are happy to read that you enjoyed our facilities, food and the service provided; it is always our goal to make your stay a memorable one. Looking forward to welcome you again...

Houston, Texas
Reviewed 4 days ago NEW

Second time at this resort with 3-4 other couples. It is the nicest resort we have been to in Cancun area and we have been to a lot. Service is outstanding and friendly. This resort is on the high price end but the rooms are top of the line and there is an assortment of choices. We have been in...

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1Thank rkurtin
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Distinguished Guest, Thank you for taking the time to share your review on your recent stay at NIZUC Resort & Spa. Your lovely comments on our staff and services always inspire us to keep reaching a superior experience for our guests. We look forward to welcome you in your next special occasion to surprise and delight you! Please receive our...

Reviewed 4 days ago NEW

By far the best service I have witnessed, surpassing the Fairmont, Ritz and JW Marriott. It's pricey but if you come here, you can afford it. We happened to come for a work event and this allowed us to sample much of te property. We had a private plunge pool on our deck and a large room/suite. It was very...

Review collected in partnership with this hotel
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1Thank Matt S
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for sharing your experience at NIZUC Resort & Spa. We are happy to hear that you enjoyed our facilities, food and service provided; it is always our goal to make your stay a memorable one. We really look forward to welcome you again in the near future. Kindest regards, Jaime Jaramillo, General Manager

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury. ... more   less 

Additional Information about NIZUC Resort and Spa

Address: Blvd Kukulcan Km 21, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 29,774 - ₹ 1,00,208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NIZUC Resort and Spa 5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Travelocity, Hotels.com, Cheap Tickets and Jetsetter so you can book your NIZUC Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Cancun
#2 Top resorts Hotel in Cancun
#2 Luxury Hotel in Cancun
#2 On the Beach Hotel in Cancun
#2 Spa Hotel in Cancun
#15 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NIZUC Resort and Spa staff and other travellers.
132 questions
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Questions? Get answers from NIZUC Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The privacy of the tower suites and ease of the golf cart transportation makes staying in one of the three towers very desirable.”
 of 5 bubbles Sail12345, 20 Feb 2017 | Read review
“All rooms are exceptional ..just need to figure out if you want to pay for views are ammenitites”
 of 5 bubbles rkurtin, 17 Feb 2017 | Read review
“Rooms r huge with a very nice bathroom”
 of 5 bubbles Olenkatc, 16 Feb 2017 | Read review
“Just ask, they will do everything possible to meet your request.”
 of 5 bubbles 39JackB, 14 Feb 2017 | Read review
“There are 5 different buildings--they are all equally as nice”
 of 5 bubbles K5795ONdanielb, 14 Feb 2017 | Read review
5 of 5