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NIZUC Resort and Spa

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Blvd Kukulcan Mz 59 Lote 1-03 Km 21.26, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Hotels.com
US$ 970
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Free cancellation until 08/11/21
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Snaptravel
US$ 503
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Free cancellation until 05/11/21
Booking.comUS$ 945
PricelineUS$ 969
ZenHotels.comUS$ 1,049
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2730)
360
Panoramas (25)
Pool & Beach (621)
What is Travellers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
Updated 11/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 272 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Luxury
Languages Spoken
Spanish
3523Reviews250Q+A100Room tips
Traveller rating
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Popular mentions
Hooman A wrote a review 18 Sep
34 contributions9 helpful votes
This hotel is perfectly located on the lower end of hotel row, away from all the traffic and crazyness of the busy sections. Room are great. Service is better, the food and the cocktails maybe the best in Cancun. The only hesitation I have of ever staying here again is the smell of their otherwise amazing beach. Smells like sewer and it’s not pleasant. The pools are fantastic. If you’re okay with not swimming in the ocean, this is a great place.
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Date of stay: June 2021Trip type: Travelled as a couple
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Aussie_B0b55 wrote a review 10 Sep
4 contributions
My wife and I enjoyed our 29th anniversary in mid August. 6 beautiful days in a Penthouse suite with a lovely outdoor room/patio with our own plunge pool with views over the ocean. The room was large and comfortable, the bathroom with outdoor shower was magnificent. The food at all the restaurants (5) was excellent, we typically had breakfast in our room which was always on time and hot. We had the buffet once and it was also very good. Indochine was our favorite restaurant, the Peeking Duck was the best ever. Havanh room was also great for an evening drink and a cigar. Pools and poolside service are excellent. The staff across the entire resort are incredibly friendly, courteous and helpful. As others have mentioned, the beach isn't great with considerable seagrass, but the water is clean, clear and enjoyable. Spa is definitely worth a visit and take plenty of time to enjoy all the facilities. The resort, food and drinks aren't cheap, but its certainly all worth it for a truly relaxing vacation.
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Date of stay: August 2021
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Response from Guillermo Perez, Guest Services / Front Office at NIZUC Resort and Spa
Responded yesterday
Dear Guest Thank you for staying with us on this special occasion and for your 5-star review. It is extremely delighting to learn that you had a wonderful stay and loved the overall experience. We are so pleased to know how much you enjoyed our food and the warmth of our service. Our hotel aims to provide a truly unique experience for each guest, and we are thrilled that we were able to meet your expectations. Kindest regards, Hotel Management.
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CB Adventures wrote a review 10 Sep
Charlotte, North Carolina23 contributions39 helpful votes
The previous reviews on this hotel had me a little concerned but I booked anyway, very happy I did! This property is beautiful and the staff absolutely wonderful. Our room was spacious and very clean with a great bathroom. I saw a comment on someone's room being to far away from the lobby... I strongly disagree with this being an issue. Golf carts run every 3-4 min 24hrs a day and you can easily walk anywhere on the property. The adults pool is beautiful though you do see and depending on the wind smell a little red tide. We mostly went to the family pool, it has a swim up bar, no red tide, and wow - the food here was shockingly tasty. We enjoyed Indochine (Asian) for dinner, Ni (Peruvian) for lunch (also a nice spot to doge a rain storm at noon), and we were told Ramona was amazing but didn't get the chance to make it. Dinner at La Punta Grill was way below average I would not return there for any meal. Both of the bars are nice. Covid - I did not see a single employee without a full mask covering mouth and nose. Hand sanitizer was on hand at many locations. If you are returning to a country that requires a test you should make an appointment with reservations team prior to your stay. Process is seamless. Overall this is a resort I would happily return to.
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Date of stay: September 2021
Value
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1 Helpful vote
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Dmitriy G wrote a review 3 Sep
1 contribution
The hotel was simply amazing. We were recommended this place by our friend, who’s name is also Dmitry who works at the hotel. It definitely exceeded our expectations! The breakfast was delicious, as well as room service. We also liked the privacy of the hotel. Our room was oceanfront, with a beautiful view of the sunset every night. The pools and the private beach at the hotel are top notch. So once again thank you to Dmitry for recommending this place. (He also spoke Russian and Spanish) which was very helpful. He recommended a lot of restaurants and activities in the area! Thank you 🙏
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Date of stay: September 2021Trip type: Travelled with friends
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kim h wrote a review Aug 2021
New Jersey10 contributions3 helpful votes
+1
A very beautiful resort with wonderful and friendly staff. Highly recommend staying at one of the villas! We had our own secret oasis with a private pool and lounging area. It’s so easy to spend the day relaxing at the pools and beach on the premises. The restaurants surprisingly had delicious food as well. Highly recommend Ni for the Aji chicken and complimentary plantain chips. Ramona is a great atmosphere for Dinner. Also, highly recommend the spa services and gym. This resort and services are definitely pricey, but in this case you do get what you payed for. My husband and I are not big fans of very touristy destinations, but found Nizuc to be the perfect destination for a relaxing vacation. We definitely want to return in the future!
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Date of stay: August 2021
Room Tip: Book one of the villas if you can! It allows you to have your own private pool and courtyard to...
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PRICE RANGE
US$338 - US$853 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
274
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Frequently Asked Questions about NIZUC Resort and Spa
What are some of the property amenities at NIZUC Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at NIZUC Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NIZUC Resort and Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at NIZUC Resort and Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to NIZUC Resort and Spa?
Conveniently located restaurants include La Punta Grill & Lounge, Ni, and Indochine.
Are there opportunities to exercise at NIZUC Resort and Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does NIZUC Resort and Spa have an airport shuttle?
Yes, NIZUC Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NIZUC Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NIZUC Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NIZUC Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to NIZUC Resort and Spa?
Many travellers enjoy visiting Zona Arqueologica El Rey (4.8 km).