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Hotel Riu Cancun

#31 of 182 Hotels in Cancun
Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
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Hotel Riu Cancun
Hotel Riu Cancun
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9,677 Reviews from our TripAdvisor Community

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Showing 6,555: English reviews
Toronto
Reviewed 20 February 2010

This trip was mine and my husband's 4th visit to Mexico (3rd in Cancun). The reception staff were very attentive upon our initial arrival. We had drinks within minutes! We found all the staff at this hotel to be very friendly and helpful. Overall, the service was excellent - about the best we have experienced so far in Mexico. Our...

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2Thank PammyToronto
Lancaster, United Kingdom
Reviewed 18 February 2010

This hotel is really good, staff are excellent( possibly on commision from the drinks companies to get you drunk lol) it is clean, well maintained and in a great location fo going out at night as well as the day. We travelled as a group of 22 age ranging from 15- 70 and i must say this hotel is excellent....

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4Thank adviceangel
Devon
Reviewed 17 February 2010

We stayed at the Riu Cancun for 10 nights and had a great holiday. Rooms are good and it was nice to have the optics in the bedroom and the fridge was always well stocked, we found the beds comfortable too. The location of the hotel is ideal, it was close to the main strip of nightclubs which suited the...

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3Thank SophieWDevon
toronto
Reviewed 17 February 2010

just returned back from riu cancun .excellent hotel .the location was super close to everything .the service is far more than expected .there is always something going on to keep you busy .the entertainment was fabilous many thanks to victor and his group .thanks riu for a fabilous vacation .i cant wait to go back .oh ...the sand ...the beach...

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1Thank MO2010
Madison, Wisconsin
Reviewed 17 February 2010

My husband and I stayed at the Riu Cancun 2/7/2010 to 2/13/2010. The staff is wonderful. The beds are fine, not too hard at all. I say this because of previous reviews. My husband and I were first shown a room on the 3rd floor. It does smell like mildew and bleach. We asked for a change and we were...

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3Thank patmarie
Essex, England
Reviewed 16 February 2010

This was our first 'All Inclusive' holiday and we hadn't been abroad for a few years so we decided to try indulging ourselves for a couple of weeks. I loved, loved, loved this hotel. The food was great with an array of dishes at each sitting. Drinks at the bars were plentiful. The beach was amazing and after all my...

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3Thank EssexDan79
uk
Reviewed 15 February 2010

Staying at the Rui Cancun is an excellent experience. The food cannot be faulted. The staff are always very attentive and cannot do enough for you. Nothing in too much trouble. The atmosphere around the pool area is very enjoyable with the animation staff working hard to ensure everyone enjoys themselves. Rooms are very comfortable and spacious. This is the...

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3Thank buster1234uk
Iowa
Reviewed 14 February 2010

My husband and I traveled to Cancun for my friend's wedding. There was a total of 27 people in our group ages ranging from 25 to late 50's. The weather was nice. It did rain 2 times- when we got there and after 3pm a few days later. During the day it was in the 80's and sunny. At night...

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4Thank KKB2010
Manhattan, NY.
Reviewed 14 February 2010

We got to Cancun to nothing but sunshine and nice weather. Our shuttle to the hotel was fast and easy. When you first see the hotel from the bus it is very beautiful and well - kept looking. When you walk into the lobby it is almost breath taking. The beautiful sky dome is amazing. There is much detail in...

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3Thank CherryCherryBoomBoom
Chicago, illinois
Reviewed 14 February 2010

from the minute we arrived at Riu Cancun we had a bad first impression. The clerk at the front desk was very rude. He had a cocky attitude. He stated "please pay attention, because I dont like to repeat myself". Hows that for a first impression. The hotel is a little outdated with services. i.e you actually get a key...

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1Thank T0ny0976

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan | Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,769 - ₹ 30,898 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#24 Romantic Hotel in Cancun
#25 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Cancun staff and other travellers.
918 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor of the building above the pool has great views and you can connect to the free wifi at the pool/bar area from the balcony!”
trinitravelgirl, 22 Apr 2017 | Read review
“Stay away from the 13th floor if you want a view see picture”
mikeT9200WX, 20 Apr 2017 | Read review
“Lower room makes use of the stairs easier when the lifts are busier but also still have a good view.”
JamesPlusStacey, 19 Apr 2017 | Read review
“Not the 13th floor!”
228eddiel, 19 Apr 2017 | Read review
“301 Was quiet”
Dawnykittens, 18 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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