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Paradisus Cancun

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Traveller (8592)
Pool & Beach (1867)
Room & Suite (1241)
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Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“market grill”(782 reviews)
“royal service”(1,457 reviews)
“mole”(615 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,352)
There are newer reviews for Paradisus Cancun
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6,563 results
Traveller rating
4,004
1,599
617
175
168
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4,004
1,599
617
175
168
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41 - 45 of 6,563 reviews
Reviewed 1 week ago

My boyfriend and I stayed at Paradisus Cancun April 7-11th and we were beyond pleased with the service we received. From the moment we walked in we felt spoiled. We were greeted by Paola who upgraded us to the Royal Service section after we inquired...More

2  Thank Julie V
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear Julie V Thanks for these comments. We are delighted to know that our team and our hotel lived up to your expectations. We thank you also for taking the time to share this with the traveling community. We hope that in the future you...More

Reviewed 2 weeks ago

We just returned from a Great trip at the Paradisus. This resort is awesome, service is incredible, food is great (with exception to Ventos). The beach is perfect, tons of loungers with cover available and the wait staff never lets your bucket of beer run...More

1  Thank MikeandBrit
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear MikeandBrit Thank you for sharing these comments about your most recent experience. As you could see, our team is highly qualified to respond effectively and quickly to all requests from our guests. We hope that in the future you will give us the opportunity...More

A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

I love this resort. It was recommended and boy did it not disappoint. My now fiancé got us the royal service and everything was perfect. We had a butler who made reservations for us for EVERYTHING. The food was great! My favorite two restaurants were...More

Thank A TripAdvisor Member
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear guest Thank you for sharing your comments with us about your most recent stay at our wonderful hotel. We are delighted to know that the high qualities of our team made your stay so memorable. We thank you for highlighting the good work of...More

A TripAdvisor Member
141
Reviewed 2 weeks ago via mobile

We just returned from Paradisus and it was an amazing experience. We received royal service! The all inclusive option is the best choice. We had great food and drinks the entire time we were there. The people were friendly and the facilities were immaculateMore

Thank A TripAdvisor Member
Response from Jair P, Gerente at Paradisus CancunResponded 2 weeks ago

Dear guest We are happy that our hotel receives this good reference from you. I want you to know that for us there is no satisfaction more important than to be recognized as one of the best accommodation options here. Give us the opportunity and...More

Reviewed 2 weeks ago

I have been eager to share this review with anyone out there looking to visit Cancun but once you come back to reality, it takes a while....My husband and I visited Cancun for the third time from February 27-March 7, 2018 this year and we...More

4  Thank Hala K
Response from Jair P, Gerente at Paradisus CancunResponded 2 weeks ago

Dear Hala K Thanks for these comments. We are glad to know that the days you spent with us were full of good times. I want you to know that your comments are shared with our team to be better every day, so the next...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 272 - US$ 585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 272 - US$ 585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8592)
Pool & Beach (1867)
Room & Suite (1241)
Dining (815)
Family and Play Areas (117)
Amenities (88)
Business Centre & Event Rooms (16)
Questions & Answers
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BeachBuMTx77
20 April 2018|
Answer
Response from Denise T | Reviewed this property |
The pool temps will be no problem, they have several different pools, one pool was heated a little more than the others, and they have a kids pool. The pool by the swim up bar is a little deep but you should be fine, it... More
1
Vote
Latavia D
17 April 2018|
AnswerShow all 3 answers
Response from Denise T | Reviewed this property |
No holds and no fees.
0
Votes
Room Tips
"Royal Service section, corner 1 bedroom suite with ocean view"
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"Stay in pyramid 3"
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"Second floor rooms have the biggest balaconies"
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"our room faced the ocean and had a dining /seating area which was great for eating room service while..."
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