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Paradisus Cancun

Booking.comUS$ 368*
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#23 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 464*
US$ 368*
Great Deal
US$ 464*
US$ 464*
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Paradisus Cancun
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8,899 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Cancun
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Showing 5,599: English reviews
Santa Rosa, California
Reviewed 5 April 2017

The hotel service was good, rooms were clean and comfortable. Food was good at some restaurants. But be AWARE this hotel is owned by Sol Club Melia and their timeshare sales people are going to try to get you to buy a membership. Run from their presentations (they would offer you free gifts that you get to have after hours...

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Helpful?
1Thank 707sandm
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear 707sandm I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Paradisus Cancun. On behalf of all who work here, I want to convey to you my warmest invitation to return with us in the future to enjoy all the wonders that this paradise has to...

Los Angeles, California
Reviewed 5 April 2017

I really loved to stay at Paradisus Cancun. It is located in safe area and has long beach walk. Also, the service was very friendly and helpful. The food at Asian restaurant needs to be changed because it is bit salty and not that flavooury. However, I loved food at Fuego and Mole! They cleaned our rooms regularly and neatly....

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank hyeyeonl335
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear hyeyeonl335 We are proud to know that our team meets the objective of providing the best to you and your loved ones, be assured that your comments will send to the people who you mentioned, because for us there is no greater reward than being recognized for the hard work we do every day. We will be honored to...

Des Moines, Iowa
Reviewed 5 April 2017

We loved Fernanda, Gabriel, and all of the staff as part of the family concierge package. Our two girls loved stopping in the private area lobby for special treats. Fernanda and Gabriel helped make this a special vacation our two girls (along with myself and my husband) that will not be forgotten. Every night the girls couldn't wait to go...

Review collected in partnership with this hotel
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Helpful?
Thank jenS403IS
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear jenS403IS I want to thank you for taking the time to share with the travel community your most recent stay at Paradisus Cancun. We look forward to your visit again in the future to still enjoy the wonders of this beautiful country. Kindest regards Ricardo Reyna Hotel manager

Chicago, Illinois
Reviewed 5 April 2017

Requested a quiet room. Check in clerk gave us a room next to the construction next door.Also, the room was so terrible, it should have been detonated. Dank and unremodeled with a sofabed whose springs almost poked through the mattress cover. The second room was great but the AC wasn't working. Required several calls over two days to fix. Food...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank I3353CMandreaw
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear I3353CMandreaw I would like to take this chance to thank you for sharing with us these lasts experiences at Paradisus Cancún. Believe me your feedback helps us to be better every day, all comments are sent to those responsible for proper monitoring and to have effective solutions. We hope that in the future you can give us the opportunity...

north royalton
Reviewed 5 April 2017

We were at the hotel from 3-25-17 to 4-1-17.We went there using our RCI points thru the Disney Vacation Club.We could only book a Studio room but when we checked in they upgraded us to a one bedroom and with two teenage daughters that really helped.The hotel is about 25 to 30 years old but they really keep it in...

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Helpful?
1Thank scott h
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear scott h It fills us with pride and satisfaction knowing that you could fully enjoy your last vacations. As you mentioned our team will always be with the greater willingness to help you, they are perfectly able to serve you in everything you need. I want to convey to you my warmest invitation to return with us in the...

Chicago, Illinois
Reviewed 4 April 2017

I had an amazing time with my family here. The beach & pool area is something out of a movie. All restaurants are great. Overall, the staff makes this a 5 star resort. Amazing, friendly, and very knowledgeable!! Definitely would love to come back any day.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank josephjamesd2017
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear josephjamesd2017 On behalf of all who make up the team of Paradisus Cancun I want to thank you the time invested in sharing with us your comments about your most recent stay at our hotel. Our whole team has a strong commitment to our guests; because for us the greatest satisfaction is know that all are taking home wonderful...

Lee's Summit, Missouri
Reviewed 4 April 2017

Everything was really great! The view from the room wasn't the best - we ended up over one of the restaurants, but, even so, I really cannot complain. The food was really good, the service was good, the pools, drinks . . . we are wine drinkers, and, would have appreciated a little better wine selection without paying an arm...

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Helpful?
Thank luannpepper
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear luannpepper First and foremost thank you for taking the time to write us your comments about your stay at our resort, it gives us great pleasure to know you had such a fantastic time. Also, thank you for highlighting the great service of the staff. We hope to have the honor of welcome you and your family back in...

Thompson, Canada
Reviewed 3 April 2017

Stayed at this resort for 7 days ( 5 of them with friends that met up with us) .Only 15 minutes from the Airport. Weather amazing, never seen a drop of rain.. Hot but lovely...Amazing 7 days with no excursions just total relaxation!! Check in wasnt until 3 . We stayed in an Oceanview Room. Building 3 ,centered where everything...

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Helpful?
4Thank vickie447
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear vickie447 First of all, I would like to thank you for your preference in selecting our Paradisus Cancun Resort for your vacation. At Paradisus Cancún Resort, we continuously strive to meet your needs and expectations. We hope to take the opportunity to serve you again in Paradisus Cancún Resort. Sincerely, Ricardo Reyna Hotel Manager

Boston, Massachusetts
Reviewed 3 April 2017

Overall a nice family vacation. Food: we are vegetarian so that can always be challenging. The all day buffet at Naos was excellent with many options. We also ate at Enzo, Vento, Fuego, and Blue Agave. Enjoyed all of them except for Enzo, it was just okay. Blue Agave was simple, tacos and quesadillas, but very good. Vento was mediterranean...

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Helpful?
1Thank SSRLN
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear SSRLN We appreciate the time that you took to write this comment from your latest stay at Paradisus Cancun. It delights us to know that you enjoyed our restaurants and hotel facilities, and that our staff made you feel welcomed with their hospitality. Thank you for recommending us, we will love to have you here again. Sunny regards Ricardo...

Reviewed 3 April 2017 via mobile

We just checked in yesterday, somehow our reservation got mixed up at the hotel and they booked us for 1 person instead of 2. the price difference was $50 online and we were ok with paying it but at the counter they demanded $386 instead. We spent 2 hours at the front desk to get it resolved when they would...

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Helpful?
5Thank Deric T

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 19,263 - ₹ 40,595 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
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Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
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Questions & Answers

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831 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing lagoon receive sun in afternoon”
dablitt1960, 22 May 2017 | Read review
“Rooms are very clean and the cleaning staff is some of the highest quality. ”
MarcGarciaHallam, 22 May 2017 | Read review
“If only adults in your party, CHOOSE ROYAL SERVICE!!!! We chose ocean view, and it was incredible.”
SpaDepot, 18 May 2017 | Read review
“Junior suite ocean view”
Lbunny03, 17 May 2017 | Read review
“good room but old furniture”
93vikap, 17 May 2017 | Read review
5 of 5
Booking.com
US$ 368* /night
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Expedia.comUS$ 464
Hotwire.comUS$ 464
TravelocityUS$ 464
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*Disclaimer
Prices are for 1 room, 2 adults
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