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Paradisus Cancun

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#21 of 182 Hotels in Cancun
Certificate of Excellence
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8,185 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Cancun
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Showing 5,113: English reviews
Chapel Hill, NC
Reviewed 5 days ago NEW

Disclaimer: We are not resort people, but now that we have a kid, we decided to give it a try. This experience did not convert us. But I have tried to write this review to be useful to resort goers. Service: High variance. The folks at the Family Concierge were amazing. Friendly and always ready to help. They did a...

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3Thank cloverChapelHill
Houston, Texas
Reviewed 5 days ago NEW

On January 6, 2017, I traveled to Cancun Mexico with my daughter and my mother to get my daughter stem cell treatment at the Hospital Galenia. Part of the travel package I purchased included a stay at the all inclusive Paradisus with Royal Service. I chose this package because I had my hands full coordinating my daughter's treatment, her wheelchair...

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1Thank kerionco
Reviewed 5 days ago NEWvia mobile

My husband and I spent a week here with five other couples. Paradisus Cancun is a wonderful place to relax and enjoy the beauty of the Caribbean Sea. The poolside cabanas are very comfortable and the staff is friendly and attentive. We ate at several of the on site restaurants and enjoyed the food. Our favorites were the Brazilian steakhouse...

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Thank Ali M
Suwanee, Georgia
Reviewed 5 days ago NEWvia mobile

The hotel was great and staff was very friendly. We didn't know what to expect, but were impressed the moment we walked in. All the live plants inside the hotel make it look like a tropical paradise. It took us some time to figure out how to get to the room and restaurants, it is so big that you have...

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Thank VBN
Washington DC, District of Columbia
Reviewed 5 days ago NEW

I stayed here with my family in December. By the end of the trip, my husband was in bed 2 days with stomach cramps from the buffet, and I came down with a horrible cold, which I'm sure had something to do with the odd smell in our room, and the chemicals being used to cover up these smells. On...

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2Thank BulaBula1
Atlanta, Georgia
Reviewed 5 days ago NEW

I booked a stay at this hotel after staying at the Paradisus Punta so I knew a little what to expect. I loved this hotel. It is beautiful and the rooms are nice. Everyone who works here is so nice and accommodating. Check in was a breeze- however it was not busy when we arrived. Compared to the paradisus in...

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Thank preethi j
Reviewed 5 days ago NEW

This was my first time doing an all-inclusive resort vacation and it was a great first experience. My biggest takeaway is how great the all-around staff was. They always had a smile on their face and treated us with the warm hearted hellos. The activity coordinators and staff members were great and made for a great experience. Ernesto, Antonio, and...

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Thank Carlin H
Reviewed 5 days ago NEW

We felt like royalty from the moment we checked in. The beach and pool are beautiful and the food is delicious! Take advantage of the free classes too. We will definitely be back next year. Shout out to Oscar for being so welcoming!

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Thank Wade R
Vancouver, Canada
Reviewed 6 days ago NEW

We spent one week in a true Paradise...of course the beach and the warm ocean and views make it incredibly beautiful, but the people, the staff are the ones that made our vacation even better than expected! Be kind and tip a little - that goes a long way for the hard work they put into it ...but as one...

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Thank Joanna C
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Joanna C Thanks for giving us your comments. We are happy that you have enjoyed the great wonders of the Mexican Caribbean. We are sure that our team has managed to make a difference on this occasion and has left you the best memories of this place. We will always be happy to welcome you in this Paradisus house,...

Chicago, Illinois
Reviewed 6 days ago NEW

We had a great vacation in Cancun and stayed at the Paradisus. The all inclusive package provided an excellent variety of food and restaurants. One of the restaurants closed for maintenance for 2 days and unfortunately we weren't able to dine there. But all other restaurants and their wait staff were great! The resort staff were friendly and work very...

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Thank Jan2468
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Jan2468 Thank you for share with us your last experience at Paradisus. We are happy to know that the time you have here was full with good things and good memories. We hope that in the future you can give us the opportunity to host you again and live the great things that the Mexican Caribbean has to offer....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 25,876 - ₹ 43,627 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
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Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#21 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
669 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would do Royal Services, it is worth it”
 of 5 bubbles F3187EX, 20 Jan 2017 | Read review
“Ask for a room in Pyramid #1 it was much quieter.”
 of 5 bubbles 669alliet, 18 Jan 2017 | Read review
“ocean view”
 of 5 bubbles 877jacquesg, 18 Jan 2017 | Read review
“Ask for updated room - ours was and was super !”
 of 5 bubbles georgetM4225TR, 18 Jan 2017 | Read review
“We stayed in Tower 5 (Royal Service) adults only. So nice!!”
 of 5 bubbles kerionco, 17 Jan 2017 | Read review
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