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Paradisus Cancun

Melia.comUS$ 276*
View Deal
#23 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 433*
US$ 276*
Great Deal
US$ 368*
US$ 368*
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Paradisus Cancun
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8,915 Reviews from our TripAdvisor Community

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Showing 5,608: English reviews
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Reviewed yesterday NEW

I went here as a couple in the beginning of May for 5 days. The forecast was supposed to be thunderstorms for most of the week but fortunately it doesn't seem like the rain lasts long here. We got plenty of sunshine and sunburn. ======== Landing ======== As soon as we landed in the airport, we got approached by some...

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Helpful?
Thank Sean C
Chatham, Illinois
Reviewed 2 days ago NEW

Would not stay here again. Front desk staff not friendly. Did nothing to accommodate for room mix up. Maids never left enough wash clothes or towels. Not enough space for most guest to attend shows had to sit on steps outside.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Bessie H
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Bessie We regret that you had some inconveniences on your most recent visit to our hotel. Comments like these are unusual for us, because the hotel services are highly rated by knowledgeable travelers from all over the world. We regret that the first night you hadn't a room in the location you wanted, but as our co-workers explained you,...

London, United Kingdom
Reviewed 2 days ago NEW

One of the best resorts with amazing staff and brilliant food! I went there with 5 other friends and I can say it is one of the most amazing holiday I ever had. As a vegetarian i didn't struggle with the food, there were always so many options. Additionally, the dive centre inside and across the road makes this deal...

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Helpful?
Thank roro2102
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear roro2102 Thank you for sharing with the traveling community your most recent experience at the Paradisus Cancun hotel. We are delighted to know that you could fully enjoy your vacation with your family. Our goal is always to provide the best service for you and your loved ones and we are happy to know that we have done the...

Boston, MA
Reviewed 2 days ago NEW

My family and I stayed at this hotel the first week of May. There were 8 of us: Myself, my wife, my 3-year old son, my 7-month old daughter, my wife's parents, and my wife's sister and boyfriend. Would I consider this a family resort? I would say "no", however they do a really good job of providing entertainment and...

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Helpful?
Thank moakley9
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear moakley9 I want to thank you for taking the time to share with us your most recent experience at Paradisus Cancún. For us it is an honor to know that we have been your host in many different occasions, and we are proud that in each and every one of those times, we meet our goal, your total satisfaction....

Reviewed 3 days ago NEWvia mobile

Had a wonderful experience staying here with my family. There are lots of activities at the hotel and nearby (aquaworld is right across the street, and the mall is just a 5 min taxi ride). The staff are some of the kindest and happiest people I have ever met. Exceptionally accommodating and they regularly went the extra mile for us...

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Helpful?
Thank Kelsey W
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Kelsey W I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Paradisus Cancun. We are proud to know that our team meets the objective of providing the best to you and your loved ones, be assured that your comments will send to the people who...

Owensboro, Kentucky
Reviewed 3 days ago NEW

My girlfriend and I stayed at this resort last week, loved it! The good: 1. Service was outstanding. From the front desk check-in to check-out, all service was awesome. Beach service was particularly great considering the heat and amount of customers. 2. Beach was beautiful, the Internet pictures don't do it justice. 3. Landscaping was very pretty and well kept....

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Helpful?
1Thank abneybl
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear abneybl I want to thank you for taking the time to share with the travel community your most recent stay at Paradisus Cancun. It fills us with pride and satisfaction knowing that you could fully enjoy your last vacations. As you mentioned our team will always be with the greater willingness to help you, they are perfectly able to...

San Diego, California
Reviewed 3 days ago NEWvia mobile

My husband surprised me with a getaway to Cancun and booked Paradisus hotel. It was INCREDIBLE!!! The staff is so friendly and accommodating! The food was so delicious, the pool was amazing, the grounds were gorgeous, it was by far one of our favorite trips! We highly recommend Paradisus!

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Helpful?
Thank isabelarose
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear isabelarose On behalf of all who make up the team of Paradisus Cancun I want to thank you the time invested in sharing with us your comments about your most recent stay at our hotel. As you mention, the hotel has a large number of qualities that distinguish it and make it stand out from among the options for...

Sebastopol, California, United States
Reviewed 3 days ago NEW

This resort was top notch in every way! We stayed in the "Royal" section of the resort and it was a heavenly experience! When I return to Cancun (this is my 4th tiem) I will definitely choose to come back to the Paradisus! Huge facility with an awesome beach footprint!! The restaurants were wonderful with a very diverse choice of...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Suzie R
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Suzie R We are more than happy to know our members are enjoying the greatest facilities that our resort has to offer. And I would like to take this chance to thank you for sharing with us these lasts experiences at Paradisus Cancún. We hope that in the future you can give us the opportunity to prove that all...

Chanhassen, Minnesota
Reviewed 3 days ago NEWvia mobile

Let me start by saying my husband and I have visited this resort for 13 years it should tell readers something! I'm just amazed at what people critique i.e. 'The waves are too rough' 'The Play area for children is not good enough' 'The kiddy pool should have water slides' 'The breakfast/lunch/dinner has no variety' ' The night entertainment is...

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Helpful?
3Thank Elizabeth J
Cambridge, Canada
Reviewed 3 days ago NEW

We were a bit hesitant after reading past reviews but were pleasantly surprised after spending a week here. Lets start with the positives, The service was excellent, there was not a moment that went by without a server asking if there was anything that they could do for you, whether at the bar, in the restaurant, by the pool or...

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Helpful?
Thank dablitt1960

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 19,314 - ₹ 40,566 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA, Hotwire, Travelocity, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
833 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 3 is in the middle of all the action. Whatever room you choose, make sure you get an ocean view. The water is unreal.”
, 24 May 2017 | Read review
“Check in early”
865bessieh, 23 May 2017 | Read review
“If traveling with kids, ask for a room by the kids pool not by the main pool”
moakley9, 23 May 2017 | Read review
“I think the extra cost for "ocean view" was worth it.”
abneybl, 22 May 2017 | Read review
“Royal Junior Suite Ocean view. ”
457suzier, 22 May 2017 | Read review
5 of 5
Melia.com
US$ 276* /night
View Deal
Expedia.comUS$ 368
Booking.comUS$ 368
HotelQuicklyUS$ 433
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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