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Paradisus Cancun

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Traveller (9102)
Pool & Beach (1942)
Room & Suite (1315)
Ratings and reviews
#28 of 180 Hotels in Cancun
Certificate of Excellence
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“royal service”(1,531 reviews)
“market grill”(815 reviews)
“mole”(635 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
4 Star Hotel
Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as...
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Location and contact
Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Hotel website
11.3 km to Cancun Airport
23 restaurants are within a 0.5 km radius
2.7 km from Playa Delfines
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,791)
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6,865 results
Traveller rating
4,187
1,668
644
183
183
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4,187
1,668
644
183
183
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All reviewsroyal servicemarket grillmoleblue agavebali bedsfamily conciergeavenue barnaos restaurantyhi spakids zonedinner reservationsmain pyramidlagoon viewpersonal butlersushibutler serviceresort is beautiful
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1 - 5 of 6,865 reviews
Reviewed yesterday

I loved my stay at the Paradisus Cancun for my honeymoon. The price was great, the service was great, the restaurants were great. Everything was great. I definitely be going back. They have more than enough bars and the lounge was very laid back night...More

Review collected in partnership with this hotel
Thank georgethomasjr777
Hotel's Favourite
Reviewed 1 week ago

Just returned from 6/23-30, 2018. We had a wonderful time! 3rd pyramid, 8th floor, ocean view. Perfect location and the view from our room was amazing. Room was clean and updated (I'm glad they had a iron, ironing board and great hair dryer) Mini bar...More

1  Thank Buddyrobertson
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear Buddyrobertson Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel must...More

Reviewed yesterday

Book your dinner reservations Early.and goto pool early to get your poolside chair.this resort has the best pool ever.also very kid friendly.my daughter liked the kids club.there is soo much food everywhere.

Review collected in partnership with Meliá Hotels International
Thank ate2much2018
Reviewed yesterday

We had the best time on our family vacation!! Arturo and Pascual will be missed at NAOS!! They welcomed us with open arms every day!!! Top notch service and food at all restaurants!!! Beautiful beach and wait staff was amazing everywhere!!

Review collected in partnership with Meliá Hotels International
Thank cheflisak
Reviewed yesterday

This hotel huge and amazing. Very accommodating to any request. Food is very good ! Service was outstanding ! Thank you to Mr. Clean at Naos breakfast we miss you! Drink we’re very good ! Location is close to everything

Review collected in partnership with Meliá Hotels International
Thank nitabreana1025
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 275 - US$ 731 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#26 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 275 - US$ 731 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#26 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (9102)
Pool & Beach (1942)
Room & Suite (1315)
Dining (840)
Family and Play Areas (120)
Amenities (88)
Business Centre & Event Rooms (29)
Questions & Answers
Ask a question
Tre B
18 July 2018|
Answer
Response from Rich C | Reviewed this property |
Hi, The prices seem to fluctuate with the time of year (high deman seasons vs low demand seasons). It appears as if the fall may be the cheapest time. We paid $100/person/night all inclusive fee, and we paid a $200 booking... More
1
Vote
Lina L
13 July 2018|
Answer
Response from Dennis D | Reviewed this property |
Marta was our 'Butler'. She was great but I made all the reservations for the restaurants. All she did was set up our time share promotion and get the discounts for sitting at the presentation. We saw her a couple of times... More
0
Votes
Room Tips
"It is very humid so if you leave balcony door open too long the floor can get a little slippery"