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Secrets The Vine Cancun

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Secrets The Vine Cancun
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7,399 Reviews from our TripAdvisor Community

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Showing 6,227: English reviews
Phoenix, United States
Reviewed yesterday NEWvia mobile

I could detail to you how amazing the resort and every person there was. So I will just keep it short to what I just said. However, staff remembers you and forms bonds with you. Everyone I met asked me how I was. Remembered the jokes we made. The drink I liked. I was even the officiant and they all...

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2Thank Christos M
Omaha, Nebraska
Reviewed yesterday NEW

Secrets to me was the pinnacle of service and luxury! The staff was amazing and pleasant on every encounter. Adauco could not have been more helpful! From answering our questions, to personally walking me down to the restaurant, he was top notch in service! Also, Guadalupe from the Spa gave me the best massage I've ever received! She was so...

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2Thank ttdix
Noblesville, Indiana
Reviewed yesterday NEW

This place is amazing! Everyone that works here is there to make it a good experience for you and it really shows. They will bend over backwards to get you what you want. They also have activity leaders that are always putting on some kind of game or contest and they make it really fun, especially Eddie! He's awesome and...

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2Thank cory122017
Frisco, Texas
Reviewed yesterday NEWvia mobile

I highly recommend Secrets The Vine, the pool entertainment staff is amazing, Axel, Eddie, Valerie & Jackie are awesome! Enjoy all their activities, you will love it! Luis and Alberto at the pool bar will take good care of you & our butler Victor gave amazing service. 5 stars for this location, we had a blast!! And cannot wait to...

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2Thank kerrshopping
Atlanta, Georgia
Reviewed yesterday NEWvia mobile

Great place. Great views of the beach and the lagoon, service here is great, was on the 23 preferred floor where I had two butlers, Vladimir and a young lady name Maria that were just great with everything thing. The vine was great, will definitely return and stay again. The weather was nice the entire stay. The vine a must...

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1Thank Shannon W
Ankeny, Iowa
Reviewed 2 days ago NEW

I've been to Cancun and the Riviera Maya at least 10 times in the last 8 years. This was my first visit to Secrets The Vine Cancun and found the service to be outstanding!! We were there on Jan 13-Jan 20, 2017. David was our favorite waiter in the Market Cafe'. He had a smile on his face whenever we...

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3Thank aimforthesky101
Atlanta, Indiana
Reviewed 2 days ago NEW

Our room was in the VIP section (Floors 21 and up) and was absolutely divine and a Butler was included! Each floor had a concierge and Luis Archer did an amazing job of making our stay fabulous! This is the only time that an all inclusive had great food! From Room Service to Dinner the food was wonderful and the...

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2Thank Kris J
London, Canada
Reviewed 2 days ago NEW

This was my 3rd trip to The Vine, and my reviews have gone from average, to better to excellent. Feel free to read my previous reviews from a few years back. (I was disappointed about the openness of the balconies), but once you know what to expect, it is workable. We stayed the first week in January, 2017 - and...

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Thank 222fit
doncaster
Reviewed 2 days ago NEW

Stayed in preferred junior suite 27 th floor,lovely room, good shower,nice views, we are beach people, service on the beach first class, beds very uncomfortable, beds round pools much better. Very mixed groups of people, lots of activities if required. Food mainly good, but usually served cool. Lunch at Sea Salt was good, with Milton looking after us well. Not...

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Thank cf5347
Reviewed 3 days ago NEW

The hotel staff were all very helpful, pleasant, and professional. All of the food was wonderful. There was enough to do at the hotel, that you would never have to leave. If you want to leave, the staff is outstanding at finding something to do and arranging it for you. If you are thinking of taking a trip to Cancun,...

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Thank A W

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 24,773 - ₹ 73,705 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cancun
#3 On the Beach Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Luxury Hotel in Cancun
#11 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Secrets The Vine Cancun staff and other travellers.
785 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites have best view, rooms by elevators are not as quiet. Preferred club is the way to go!”
 of 5 bubbles ttdix, 23 Jan 2017 | Read review
“We could see the beach somewhat, but was only a side view.”
 of 5 bubbles aimforthesky101, 22 Jan 2017 | Read review
“The VIP floors are absolutely the best! 21 and up!”
 of 5 bubbles 903krisj, 22 Jan 2017 | Read review
“For sun on your balcony choose rooms with odd numbers (South side), for shaded balconies choose even numbered rooms (North).”
  • Southside view - sun rise
  • Southside view - sun set
 of 5 bubbles 222fit, 22 Jan 2017 | Read review
“Preferred upgrade worth it. Even numbered rooms face north...”
  • Junior suite preferred 2518
  • Room 2518 view from balcony
 of 5 bubbles 834DanielH, 21 Jan 2017 | Read review
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