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Secrets The Vine Cancun

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Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$ 604
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Free cancellation until 21/01/22
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Hotels.com
Traveluro
US$ 418
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Booking.comUS$ 640
Priceline
TravelocityUS$ 604
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (17137)
Room & Suite (3137)
Pool & Beach (2805)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 279 hotels in Cancun
Location
Cleanliness
Service
Value
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
Spanish

Location

Full view
81Good for walkers
Grade: 81 out of 100
32Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
14943Reviews1844Q+A100Room tips
Traveller rating
  • 11,854
  • 1,991
  • 686
  • 226
  • 189
Time of year
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Popular mentions
Sarah W wrote a review Yesterday
1 contribution
Stay here! I have been to many resorts across Mexico, and the internet/website does no justice in true reflection of what to expect. Every place you go in Cancun will just be a shell of a building. What makes the place is the hospitality of the Mexican culture. You will receive ALL of that here. Every single soul works tirelessly to serve and impress the Americans/Europeans and they do it EXCELLENTLY. I have been to numerous 5 star resorts and restaurants across North America, and honestly, If you’re not drunk and ignorant you’ll have just that here. An amazing 5 star experience. The food, awesome!! Geovanny Garcia, Excellent Service!!!!!!!! Be selective. The drinks, know how to order them, don’t be rude. Room service, top notch. Pools, SO CLEAN. Bed and rooms are comfortable and well decorated. Loved every part of our stay and would return again. Our favorite part though, was the people and the views. Mexico will always have our heart.
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Date of stay: October 2021Trip type: Travelled as a couple
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heidi c wrote a review Yesterday
Midvale, Utah4 contributions5 helpful votes
The food was really good and beautiful. Service was amazing. If you go, ask for Arturo. He is a great server. Athel, the manager, helped me pick a beautiful bottle of champagne for a celebratory toast. The tiramisu was the best I've ever had. Thank you.
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Date of stay: October 2021Trip type: Travelled as a couple
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leambrer wrote a review Yesterday
Macon, Georgia1 contribution
The hotel provided exceptional customer service and sanitation. This place is awesome and it is a perfect destination for anyone. I would recommend this hotel for anyone who wants to have a great time.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Minji Kim wrote a review 20 Oct
Carmel, California1 contribution1 helpful vote
The dinner was amazing with high quality. The view of the ocean during our dinner with the calming waves helped us enjoy the evening more. Our server, Orlando, provided us with excellent service and would go out of his way to point out the right angles for photos. Would strongly suggest other couples try this experience!
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Christine H wrote a review 20 Oct
Chicago, Illinois128 contributions44 helpful votes
This was my first experience at a Secrets resort, and it will probably be my last since we paid for a preferred club level room and didn't get the service promised. The preferred club level is advertised as having butler service. We met two butlers when we checked in and saw one of them once during our four-night stay. One person in our group who was on another preferred club level floor never saw her butler. I understand that times are challenging right now, but if you can't provide butler service, don't say that you do and don't charge for it. Also, for $500 a night, you'd expect a higher quality place. Noise carries between the rooms and in from the hallway. We could hear the television in the room next to us loud and clear every day which was especially disturbing at 2 am. The in-room snacks were never replenished, and there is no privacy on the balcony. You can easily see balconies on either side and all the way down the building. The only reason this is a two-star review and not a one-star review is that the food was pretty good, a bit inconsistent, but for the most part good.
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Date of stay: October 2021
Rooms
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Sleep Quality
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PRICE RANGE
US$293 - US$699 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Secrets The Vine Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
497
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Frequently Asked Questions about Secrets The Vine Cancun
Which popular attractions are close to Secrets The Vine Cancun?
Nearby attractions include HRoof (0.3 km), Club 91 (0.4 km), and Playa Ballenas (0.2 km).
What are some of the property amenities at Secrets The Vine Cancun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Secrets The Vine Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets The Vine Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Secrets The Vine Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets The Vine Cancun?
Conveniently located restaurants include Harry’s, Porfirio's Cancún, and Fantino.
Are there opportunities to exercise at Secrets The Vine Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets The Vine Cancun have an airport shuttle?
Yes, Secrets The Vine Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets The Vine Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets The Vine Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets The Vine Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.0 km) and Scorpion’s Temple (2.4 km).