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Sandos Cancun Luxury Resort

PricelineUS$ 322*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 394*
US$ 322*
Great Deal
US$ 394*
US$ 357*
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Sandos Cancun Luxury Resort
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4,070 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Cancun Luxury Resort
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Showing 2,899: English reviews
A TripAdvisor Member
Pittsburgh, Pennsylvania
1 review
5 helpful votes
Reviewed 11 September 2016 via mobile

We stayed for 15 nights, so we really got to know the wonderful staff and to sample many menus at this resort. The rooms are spacious and it is worth it, in my opinion, to pay the extra for a room with a balcony versus a window. Keep reading until the end. Already planning a return trip. What went wrong:...

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Helpful?
5Thank A TripAdvisor Member
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear guest, First of all, on behalf of Sandos Cancun Luxury we would like to kindly thank you for taking the time to share such a detailed overview of your stay in our resort. Our guests' feedback is truly appreciated in our constant commitment to keep providing excellence. It's gratifying for us to know that you enjoyed our staff’s attentive...

Pittsburgh
Reviewed 10 September 2016 via mobile

We stayed at Sandos Cancun for 4 nights. From check-in through check-out the service was impeccable. Sitting at the pool or the beach--the staff (especially Luis and Sergio) did everything possible to make the stay amazing. The food was great--and the drinks were equally wonderful. This isnt a location for college age goers--the nightlife is closer to downtown Cancun ($1...

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Helpful?
1Thank cmckean126
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear cmckean126, On behalf of Sandos Cancun Luxury Resort we would like to thank you sincerely for taking time to share your experience with us and our future guests. We are delighted to know that all the staff has been able to contribute to making your stays with us memorable. We work really hard to make our guests happy and...

Jersey Shore, New Jersey
Reviewed 10 September 2016

We had a great stay at this resort. We were in Room #618. This was an all in one room but with plenty of room for a King bed, Desk and chair, and a couch and table set. Top this all off with a balcony with two chairs and a table. The topper was we were assigned a Butler "Hi...

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Helpful?
1Thank Joe K
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Joe K, Sandos Cancun Luxury would like to kindly thank you for choosing us as your destination resort, and also for taking the time to write such detailed review about your experience. Overall, we take such comments very seriously and all the comments from our guests are very important for us since feedback is always taken into consideration to...

Reviewed 9 September 2016

Incredibly attentive staff and great atmosphere. We loved playing volleyball w/Adan, Eduardo Valeria, and Liz. They all made sure we had a great time and made it easy to meet others. Coming back for sure!

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Helpful?
Thank Fidel R
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Fidel R First of all, on behalf of Sandos Cancun Luxury we would like to kindly thank you for taking the time to write an overview of your special occasion. We're pleased to know your recent experience exceeded your own high expectations and that our staff went beyond to make your stay a marvelous one. It's pleasant for us...

London, United Kingdom
Reviewed 9 September 2016 via mobile

We came to this hotel for the first time but very disappointed, there is not basic hygiene. There are three pools which are all very very dirty. Full of hair and other things hat are very visible to the eye. The beds are also dirty and smell badd which meant i wouldn't even cover myself it smelt that bad, believe...

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Helpful?
2Thank Hazal93
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Hazal93, First of all, on behalf of our privileged resort, Sandos Cancun Luxury we would like to kindly thank you for choosing us as your destination resort and also for the time you've invested on writing an overview about your experience. There seems to have been a number of aspects in your review and comments which are very atypical...

Ottawa, Canada
Reviewed 8 September 2016

Really enjoyed the resort. Rooms clean and well cared for Meals were good. Seasons restaurant had nice menu. Really liked tuna tartar. William did amazing Spanish coffee and crepe suzet. Poured flaming alcohol back and forth in amazing show for each. Main buffet was great for breakfast and pool had fabulous lunch choices. Drinks at pool were always made well...

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Helpful?
Thank ottawatraveller849
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear ottawatraveller849, We would like to kindly thank you for taking the time to write an overview about your stay in our privileged resort Sandos Cancun Luxury, your comments are very important for us as they help to see where are guests are affected, therefore we can improve. It's pleasant for us to know you truly enjoy our Total Gourmet...

Lake Hopatcong, New Jersey
Reviewed 7 September 2016

Our third time in Sandos and counting. This time it was a quick trip for extended Labor Day Weekend. Again we felt welcomed and appreciated as returning guests. Special thanks to Enrique Domingo (chief concierge who welcomed us warmly and made us feel like we’re home), Erika Rea (concierge who made arrangements for a beautiful romantic dinner for us), and...

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Helpful?
1Thank Kat C
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Katarzyna C, Sandos Cancun Luxury would like to thank you for choosing us as your destination resort. It was a pleasure welcoming you back once again and we appreciate that you have taken the time to share your experience with us and our future guests. It's our pleasure to know that your stay was as wonderful as the past...

Washington DC, District of Columbia
Reviewed 7 September 2016

Coming from the daily grind of D.C., we were in desperate need of time on a beautiful beach with tropical drinks in hand. Sandos delivered! The front desk was amazingly attentive. Anything we needed, from start to finish, they took care of quickly and with a smile. Jazmin stood out with her exceptional service and attention to detail. The beach...

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Helpful?
1Thank hotpinkglitter
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear hotpinkglitter, First of all, on behalf of Sandos Cancun Luxury we would like to thank you for choosing us as your destination resort; It's gratifying for us to know your experience was a pleasant one and you were able to enjoy our main facilities as at the beach, spa and services throughout your stay. Your kind comments and positive...

Atlanta, Georgia
Reviewed 6 September 2016

I recommend this hotel to anyone! The staff is the best and they are super attentive to your needs. Adan, Valeria, Lis and Eduardo were all exceptional and really made our experience there unforgettable! I will definitively will be coming back to this hotel!

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Helpful?
1Thank estef1995
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Estimado estef1995, Sandos Cancun Luxury would like to thank you for choosing us as your destination resort. It was a pleasure welcoming you and we appreciate that you have taken the time to share your experience with us and our future guests. It's our pleasure to know that your stay was a wonderful one while you were impressed with our...

Saint Louis, Missouri
Reviewed 4 September 2016

This resort was not the luxury we were expecting. Certain aspects of it were certainly luxurious. Our bed and room was very nice and was cleaned daily. The service in the pool area was exceptional and the staff was very attentive, except for one afternoon, but I wouldn't mark them down for that. The pool areas themselves are very luxurious....

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Helpful?
1Thank Harlan D
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Harlan D, First of all, we would like to thank you for taking the time to write a detailed overview about your experience. There seems to have been a number of aspects in your review which are very atypical and not reflective of our brand experience; It's unfortunate to know your experience was marred by this and assure you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Lifestyle Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 

Additional Information about Sandos Cancun Luxury Resort

Address: Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 17,642 - ₹ 42,717 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Cancun Luxury Resort 4*
Number of rooms: 213
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cancun
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#22 Spa Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Cancun Luxury Resort staff and other travellers.
265 questions
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Questions? Get answers from Sandos Cancun Luxury Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view of beach are great, lovely view!”
snathalyr, 24 May 2017 | Read review
“Balcony Ocean View; 7th floor!”
, 16 May 2017 | Read review
“Ask for a balcony...They don't come with all the rooms”
Sue1816, 14 May 2017 | Read review
“Book from Orbitz/Expedia, you'll get EXTRA VIP services :)”
ellenl803, 10 May 2017 | Read review
“all odd number rooms have an ocean view”
troyr1, 7 May 2017 | Read review
5 of 5
Priceline
US$ 322* /night
View Deal
Bookit.comUS$ 394
Hotels.comUS$ 357
Booking.comUS$ 394
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*Disclaimer
Prices are for 1 room, 2 adults
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