We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sandos Cancun Luxury Resort

PricelineUS$ 322*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 394*
US$ 322*
Great Deal
US$ 394*
US$ 394*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Sandos Cancun Luxury Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

4,071 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sandos Cancun Luxury Resort
See the most recent reviews
Showing 2,900: English reviews
Pearland, Texas
Reviewed 3 weeks ago

Beautiful and well kept property. Beds very comfortable and housekeeping actually changed sheets daily. Wait staff very good. Beautiful beach, very nice pool, and good live entertainers during the day. One day a live violinist, another day live reggae band, and great dj daily during the day. Now the Cons: poor quality food, and the drinks were worse. I spoke...

 Report
Helpful?
1Thank troyr1
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear troyr1, Thank you for your sincere review based on your own experience. First of all, I want you to know that I agree with your recommendations, we will definitely work on that immediately, as it would be pleasant for us to welcome you back in the near future and make your next vacation even more special. Thank you very...

Mason City, Iowa
Reviewed 3 weeks ago

We visited with friends and it was perfectly relaxing. There were activities but they were easy to avoid if you just wanted to chill out by one of the pools or beachside beds. We were particularly impressed with the drinks that Alexander made for us and the excellent food from Jacob. We would definitely stay here again.

 Report
Helpful?
Thank JoLap605
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear JoLap605, Thank you very much for taking the time to let us know how special and marvelous your stay was in our resort. We will share your comments with the Sandistas who were outstanding throughout your stay, providing you personalized service and attention to detail just as you deserved. Don't hesitate to contact us prior your next stay, it...

Houston, Texas
Reviewed 3 weeks ago via mobile

Based off the previous positive Trip Advisor reviews, I was excited to book a couples trip with friends. However, after our 5 day vacation, we all left feeling very disappointed. The rooms are sizable, the beach is nice and clean, and there are three pools to chose from. I also liked that the mini bar included pringles, pretzels, and m&ms...

 Report
Helpful?
5Thank Abbey Q
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear Abbey Q, First and foremost, receive my warmest thanks and appreciation for taking the time to let us know your concerns in regards of your own experience in our resort. It's honestly disturbing for us to know the treat and service you received in our restaurants from the waiters was beyond personal and rude, which is atypical and unacceptable...

Reviewed 3 weeks ago via mobile

Don't be rattled by the title, Cancun means nest of the snake. But Sandos is nothing to hide about. I stayed here for my honeymoon April, 2017 and it was absolutely spectacular. They really make an effort to get to know all their guests on a personal level to make you feel warm and welcomed on your holiday. I especially...

 Report
Helpful?
Thank RegiusVII
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear RegiusVII, Receive my many thanks and most sincere appreciation for sharing with us some of the details of your recent marvelous experience. We are absolutely glad to know you totally enjoyed our resort and the exclusive experience our brands offers as one of the most recognized worldwide luxury resorts. It will be a true honor to welcome you back...

Reviewed 3 weeks ago

This was a nice property at first entrance. Beautiful grounds with good security that checks EVERY vehicle that entered and wristband of those on foot ( gave sense of security). Greeted with wine, rose and warm cloth upon arrival. Bellman brought luggage to room and explained room amnesties. Room was clean stocked minibar had water soda and snacks including a...

 Report
Helpful?
Thank Worlwide123
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear Worlwide123, I would like to take this great opportunity to personally thank you for investing your time on sharing with us and other travelers your sincere impressions of our resort. We've had identified the opportunity areas you're kindly pointing out on your comments and overview, please be sure we will work our hardest to successfully change your perspective on...

Houston, Texas
Reviewed 3 weeks ago via mobile

Nothing special here. Definitely a second or third rate all inclusive compared to RIU, Sandals, etc. the service was poor throughout the resort (restaurants, pool, bars, etc) even after tipping in advance. The food was not very good at all. After spending five days on this property I can only say I enjoyed one meal thoroughly. Very little "night life"...

 Report
Helpful?
1Thank texastraveller07
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear texastraveller07, Firstly, please receive my warmest greetings. I do appreciate your feedback and I would like to ensure you that based on your comments, I will make sure the improvements required are done within a week, in order to show you and our other guests how important and valuable their comments are for us as a Four Diamond Resort....

Houma, Louisiana
Reviewed 3 weeks ago

Just returned from Sandos and we had a great time! Upon check in we received champagne, a cool towel and a rose. Victor was very kind and told us all about the hotel. Our room was always cleaned and stocked everyday. Yes, they do have a mini fridge in the room with pepsi, 7-up, Beer(Tecate, Tecate Light and Heineken) Mango...

 Report
Helpful?
Thank Nikki1270
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear Nikki1270, I am deeply honored and gratified to have received such warm comments and be able to personally read myself your honest review. It truly means a lot for me, head departments and Sandistas to know your recent stay was unbelievable in every aspect and you will come back at some point soon once again perhaps. Thank you very...

Chicago, Illinois
Reviewed 4 weeks ago

Having been guests of much bigger resorts on Blvd. Kukulcan , we were a slightly apprehensive about trying a small scale resort like Sandos . We were absolutely delighted with having booked this gem. Sometimes bigger is not better. The accommodations, staff , restaurants and grounds were outstanding. The specialty restaurants were surprisingly delightful and its food respectively delicious. The...

 Report
Helpful?
1Thank aaronjteston
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear aaronjteston, I am sincerely delighted to have received and personally read your honest overview based on your recent stay. On behalf of the Sandistas you're mentioning, they want to let you know how much they appreciate your comments, as every day they do their best in order to pamper all our special guests just like you. We're also glad...

Arenzano, Italy
Reviewed 4 weeks ago via mobile

The resort is a big building with some pools, some restaurants and a private beach. The structure seems to be built in the '80s and never be maintained (apart the TV screens). The safe in my room was partially covered by rust, the furniture showed scratches, the taps were covered by incrustations. The hotel was all inclusive but the food...

 Report
Helpful?
1Thank Paolo R
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear Paolo R, First of all, I want to let you know how important and valuable your suggestions are for us; we take our guests' opinions such as this as a great opportunity for improvement as soon as possible. As we are a Boutique Resort, most of our facilities/furniture have a vintage style, but for your own comfort I have...

Reviewed 4 weeks ago

one of the best five star resort. The value is excellent, from the minute you step into the lobby to the minute you say goodbye to an amazing staff. The food, mid-day and evening entertainment, housekeeping and everything in between .... out of this world. I would recommend this resort and will return in a heartbeat.

 Report
Helpful?
1Thank Michael P
Web Relations C, Director General at Sandos Cancun Luxury Resort, responded to this review

Dear Michael P, I am truly honored to have had the great opportunity of hosting your recent vacation at Sandos Cancun Lifestyle Resort. Thank you very much for your recommendations, definitely other travelers will happily choose our resort thanks to your amazing feedback. We look forward to welcome you back at some point soon too! Thank you for your preference....

3,981 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3630)
Viewed
Dining (460)
Viewed
Pool/Beach Area (749)
Viewed
Hotel & Grounds (508)
Viewed
View from Room (185)
Viewed
Family/Play Areas (36)
Viewed
Bathroom (53)
Viewed
Room/Suite (376)
Viewed
Business Centre/Function Rooms (20)
Viewed
Other (1243)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (271)
Viewed
Amenities (21)
Viewed
Beach (15)
Viewed
Caribbean Suite (52)
Viewed
Deluxe Room (23)
Viewed
Lagoon Suite (59)
Viewed
Pool (27)
Viewed
Dining (47)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (80)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (1)
Viewed
Dining (10)
Viewed
Room/Suite (11)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (50)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
5.5 km away
Dreams Sands Cancun Resort & Spa
5.9 km away
The Westin Resort & Spa Cancun
2.7 km away
Beach Palace
Beach Palace
#13 of 181 in Cancun
5,787 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
CasaMagna Marriott Cancun Resort
0.9 km away
Paradisus Cancun
Paradisus Cancun
#23 of 181 in Cancun
8,932 reviews
5.4 km away
Sun Palace
Sun Palace
#10 of 181 in Cancun
5,934 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Lifestyle Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 

Additional Information about Sandos Cancun Luxury Resort

Address: Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 17,309 - ₹ 45,469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Cancun Luxury Resort 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Hotels.com, Hotwire, Priceline, Orbitz, HotelsClick, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Sandos Cancun Luxury Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Family Hotel in Cancun
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#22 Spa Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sandos Cancun Luxury Resort staff and other travellers.
265 questions
Ask a question

See all questions (265)

Questions? Get answers from Sandos Cancun Luxury Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from even side, over patio”
V280BXrosem, 27 May 2017 | Read review
“Rooms with view of beach are great, lovely view!”
snathalyr, 24 May 2017 | Read review
“Balcony Ocean View; 7th floor!”
, 16 May 2017 | Read review
“Ask for a balcony...They don't come with all the rooms”
Sue1816, 14 May 2017 | Read review
“Book from Orbitz/Expedia, you'll get EXTRA VIP services :)”
ellenl803, 10 May 2017 | Read review
5 of 5
Priceline
US$ 322* /night
View Deal
Booking.comUS$ 394
Bookit.comUS$ 394
TravelocityUS$ 357
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates