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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#25 of 181 Hotels in Cancun
GreenLeadersGold level
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1 room 2 adults 0 children
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,119 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Cancun All Suites Resort
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Showing 1,743: English reviews
Wildwood, Missouri
Reviewed 21 March 2016

Had a wonderful time with my daughter and friends for Spring Break. The resort was beautiful, clean and the staff very friendly. I also liked that there was security on the grounds keeping it very family friendly. We have a great time every year at the Royal Resorts, and can depend on a wonderful experience!

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Helpful?
Thank paigeh798
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Paige, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you had a great vacation with your daughter and your friends. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm Regards

Quincy,MA
Reviewed 21 March 2016

Excellent place for families especially with younger children. Excellent for older people too. Can't beat the friendly atmosphere from staff and other guests. Well groomed gardens and very, very clean. Food is delicious. We spent 2 weeks there and loved every minute. Highly recommended!

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1Thank danceQuincy_MA
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear danceQuincy_MA, Thank you for taking the time to review your stay with us at The Royal Cancun. We're pleased to hear that you enjoyed your stay. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. Thanks for the recommendation and we would love to have you...

Windsor
Reviewed 21 March 2016

Very well kept resort, great piece of beach, and good food for an all-inclusive trip. Only downfall was the hard push of membership and the disdain from the concierge after refusing to sit through his 'orientation' sales pitch. Strong suspicion that he worked on commission given the negative reaction.

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Helpful?
Thank tammym337
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear tammym337, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that you enjoyed your stay. We apologize if our Membership staff was a little too eager to reserve a spot for you on one of our Membership program presentations. These presentations are...

Rochester, New York
Reviewed 19 March 2016

Very quiet and peaceful. Great place to go and read a book. Very few kids, older crowd so you can peacefully do what you like. Very friendly vacationers and everyone is treated like family. Not a place to drink or party. It was great.

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Helpful?
Thank aka8188
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear aka8188, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Byfield, Massachusetts
Reviewed 19 March 2016

My family and I enjoyed a week-long vacation at the Royal Cancun for the second year in a row. This was our fifth vacation to Cancun, and obviously our choice to repeat our experience at the Royal speaks highly of what it has to offer. This is a medium-sized resort, and with a mix of regular vacationers and time-share users,...

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Helpful?
2Thank Jeff639
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Jeff639, Thank you so much for taking the time to review your stay with us. We love hearing from our return guests about their vacation experiences. We’re so happy to hear that you had a great vacation. We hope that you and your family made some incredible memories that will last for years to come. We're sure that TripAdvisor's...

Minneapolis, Minnesota
Reviewed 19 March 2016

I felt so spoiled here with the all inclusive and the terrific beachfront views! Our first room was less desirable because of noise and smell from water processor and the rooftop/ road view but we only stayed one night in that room. Our next room had partial view of sea but it was nice. We liked the quiet atmosphere even...

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Helpful?
Thank onthegomom66
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear onthegomom66, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're happy to hear that you were able to enjoy yourselves around the resort and hope that the resort staff made you feel right at home. We would love to have you back very soon! Best...

Brooklyn, New York
Reviewed 19 March 2016

After the Royal Mayan was sold, of which I owned a time share for 13 years, I was not sure if I wanted another share!! After taking a short tour around the facility, we were hooked!. I love that it is away from the hotel zone, that it has the feel of a large "family" home! It is totally, very...

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Helpful?
Thank jazzymendoza23
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear jazzymendoza23, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home. Warm Regards

Friendswood
Reviewed 18 March 2016

Older but nicely maintained resort located away from the Hotel Zone but with nice beaches and a 'protected' beach area. Unlike the resort in the 'Hotel Zone' this resort is located on the north coast and is protected from the waves. The hotel zone resorts have a normal beach with waves which can be large; the north coast has no...

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Helpful?
1Thank W1503RIrichardc
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear W1503RIrichardc, Thank you for taking the time to review your stay with us at The Royal Cancun. We always appreciate hearing from our guests regarding their stays and any feedback that they may have. We are glad to learn you enjoyed our privileged spot protected by the Isla Mujeres bay which makes the perfect setting for swimming and paddle...

Waukee
Reviewed 18 March 2016

Great staff, great food, great room, great beach. We loved the family feel of this property. Beachfront room was worth the extra $. The view was amazing. The only relatively minor thing is that we ate most meals at the only restaurant on property that doesn't require a reservation. The food was really good, especially the fresh guacamole. Just seemed...

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1Thank M7406KSkevinb
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear M7406KSkevinb, It’s great to hear from you and thank you so much for your review. We always appreciate feedback from each and every one of our guests. We’re thrilled to hear that The Royal Cancun was the perfect location to host your recent getaway. We are honored that you would choose to stay with us again. We will see...

Richmond Hill, Canada
Reviewed 17 March 2016

This unique place started out as a private club many years ago. As times have changed so has it but it has always kept that "club" feeling where guests are friendly and respectful. The most outstanding feature is clearly the staff who honestly seem to thrive on your comfort. The facility is modern, completely up to date, clean and complete....

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Helpful?
1Thank John W
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear John W, Thank you for taking the time to review The Royal Cancun. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Best Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,373 - ₹ 34,314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
303 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to get pool or ocean view”
 of 5 bubbles leslies104, 21 Mar 2017 | Read review
“Maids very very clean. Tip around $5.00 a day”
 of 5 bubbles danceQuincy_MA, 19 Mar 2017 | Read review
“The room we had was facing the ocean. Great view of the beach.”
 of 5 bubbles H3869MYsusanb, 18 Mar 2017 | Read review
“Some suites look over the busy road. Avoid them due to road noise, it is busy throught the night. A pool view sorts that.”
 of 5 bubbles brianm511, 17 Mar 2017 | Read review
“All inclusive is the way to go. Excellent environment for kids and families. Always call your liquor. Tipping a little goes a long way. A very relaxed, safe place, next to traditional spring break hotels that is completely isolated. Beaches are good but not very large due to excessive grass feet from shore.”
 of 5 bubbles J6734GIryanb, 14 Mar 2017 | Read review
5 of 5