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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#26 of 182 Hotels in Cancun
GreenLeadersGold level
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,170 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Cancun All Suites Resort
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Showing 1,793: English reviews
Scottsclade
Reviewed 2 May 2016

We just got back from our stay and are already planning our next trip. Between the two families, we had five kids ranging in age from 2-7 - this resort is the perfect size for families. There is plenty to do (kids' club, swimming, movies, activities, food) and you are walking two miles to do any of it, like the...

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Helpful?
1Thank N5800WMkellyh
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Kelly, Thank you for taking the time to post about our resort. We're glad to learn you had a great vacation with us. We hope that you and your family made some incredible memories that will last for years to come. We are honored that you would choose to stay with us again. We will see you then! Best...

Staten Island
Reviewed 2 May 2016

Staff was incredible, resort is small and quiet. You do not need to travel far for anything. Food is mediocre. Typical all inclusive food. No meals were bad but not one meal was memorable either. Beer options were limited (draft only for all inclusive). My third time there, would definitely go back.

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1Thank T4083IQdaniell
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Daniel, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It's great to read our staff's cordiality covered your expectations and you liked the facilities of the resort. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon!...

Las Vegas, Nevada
Reviewed 1 May 2016

The Royal Cancun is the Best Resort in all cancun. The resort is very tranquil and relaxing. The staff is "Amazing". The beautiful sea is wonderful. The La Palapa restaurant can't be beat. Just a great overall resort!!

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1Thank 4DOMIAN
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear 4DOMIAN, Thank you for taking the time to write about your recent stay with us. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest without noise or any annoyance. We're glad to learn you enjoyed this relaxation and hope that our staff made you feel...

Boston, Massachusetts
Reviewed 1 May 2016

My family and I had a great time/experience. From Vicente at check in, to Alvaro, who kept our room clean after 4 kids. Also, the wait staff Daniel, Roman, Carlos, Gilberto and Adolfo. They made this vacation memorable for me, my wife and 4 kids.

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Thank CWM0331
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear CWM0331, Thank you for taking the time to review your recent stay with us. We are so pleased to hear that your stay with us was memorable, and that our staff strived to help make you feel like we were your "home away from home!" We appreciate your kind words about Vicente, Alvaro, Daniel, Roman, Carlos, Gilberto and Adolfo....

Boston
Reviewed 28 April 2016

We spent 5 nights at the Royal Cancun with our 3 kids during our April vacation (ages 12, 12 and 9) and loved it. Right from the beginning the staff were extremely friendly and accommodating. We arrived early (noon) and while the room wasn't cleaned yet, they gave us our all inclusive bracelets and room keys, and invited us to...

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1Thank jgroom
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear jgroom, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Best Regards

Edmonton, Canada
Reviewed 26 April 2016 via mobile

We stayed as a family in a two bedroom beachfront villa in building #10. We picked this resort mainly for seniors and our little kid. The view is well worth the extra dollar paid. The resort is on the quiet side of the hotel zone, makes it perfect for people who don't want to walk into crowds or hear party...

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Helpful?
6Thank Q H
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Q H, Thank you for taking time to post about our resort. We’re so happy to hear that you had a great vacation. We're sure the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Mayfield, NSW
Reviewed 26 April 2016

Royal Cancun was excellent! The resort was immaculately clean and the staff friendly and helpful. White sandy beaches, beautiful weather. You could not ask for a better location for a family holiday in Mexico.

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Thank Bradley B
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Bradley B, Thank you for taking time to post about our resort. We're happy to read you had an amazing family vacation with us. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 25 April 2016

Just came back from Cancun and had to write a review. The hotel and grounds are spotless...food excellent with service to match. Highly recommended. ..we stayed in Villa C111...right on the beach..loved every minute of our stay. Special thanks go to Misha from the concierge team and Vicente on the front desk who made it even better

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1Thank A TripAdvisor Member
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We're glad to learn Misha's and Vicente's service exceeded your expectations and we're sharing your comments with our management. We appreciate your feedback...

Chicago
Reviewed 25 April 2016

We really enjoyed our stay at the Royal Cancun. I found it when searching for a suite for our family of four. It was a good value. Very clean, beautiful locale and property. Friendly, attentive staff. With just two restaurants on site and two pool areas (all of which were great) it's on a different speed than the mega- resorts...

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Thank kmart08
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear kmart08, Thank you for taking time to post about our resort. We hope that you and your family made some incredible memories that will last for years to come. We appreciate you giving us any feedback on what we can do better. Our guests’ satisfaction is our top priority. We hope that we will see you again soon. Best...

Oshawa
Reviewed 24 April 2016

Beautiful resort in a super beautiful location with a pristine long sandy beach. Spotlessly clean well appointed rooms, excellent friendly staff, beautifully presented super great food, sparkling pools amid palm trees and manicured lawns.

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Thank raymondb765
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Raymond, Thank you for taking the time to review your stay with us at The Royal Cancun. We're delighted to read that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,273 - ₹ 32,912 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
321 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on 4/5 floors as you can see over the trees.”
isaiahcooper, 19 Apr 2017 | Read review
“A sea view would make your holiday that little bit special”
U6441NWsandrad, 17 Apr 2017 | Read review
“we stayed in duplex apartment and it was huge room 1153 excellent view over ocean and pool”
zoet881, 17 Apr 2017 | Read review
“2 bedroom villas are beautiful with 2 floors and full ktchen”
T1772ZHlisas, 11 Apr 2017 | Read review
“Rooms need updated. Very old decor. Air conditioning was LOUD and would go off every 20-30 minutes around the clock which would wake us up.”
craigtX8460QL, 10 Apr 2017 | Read review
5 of 5