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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#25 of 181 Hotels in Cancun
GreenLeadersGold level
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,121 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Cancun All Suites Resort
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Showing 1,745: English reviews
Annapolis, Maryland
Reviewed 11 April 2016 via mobile

Stayed at the resort via timeshare on April 2 to 9. This is one of the older Royal Resort, there five of them. We stayed at a unit with two bedroom, one bath, full kitchen, living room, and balcony review of the pool. There are several gardens around the resort complex. There is a buffet restaurant and a bar. There...

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Helpful?
Thank Norbert H
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Norbert H, Thanks so much for taking the time to give us a review of you stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We appreciate your feedback and...

Grand Rapids
Reviewed 11 April 2016

This was the perfect place for our family. My husband and 3 kids (14, 12, and 9) had a fabulous time. The grounds are meticulous. The rooms are emaculate and the staff were gractious and lovely any time we interacted with them. They made us feel at home. There were plenty of delicious food options at the buffet every night...

Review collected in partnership with this hotel
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Helpful?
Thank micheletocke3
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Michele, Thanks so much for taking the time to give us a review of you stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. You can't give us any higher...

Lake Dallas
Reviewed 10 April 2016

Have enjoyed vacations here for many years. Nicely updated villas and grounds. Beautiful beach kept clean with lots of palapas and chairs. Lot's of water sports. Mini mart on site. Great staff. Go every year.

Review collected in partnership with this hotel
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Helpful?
Thank Linda P
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Linda P, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy our water sports available. We can’t wait to have you back to make more vacation memories. Warm Regards

Indiana
Reviewed 10 April 2016

The Royal Cancun (TRC) is a terrific family resort. We enjoyed our entire stay. Our rooms was large. We had a 2 bdrm with 1 bath. Fully equipped kitchen. Dinning room and family room. We also had a pool view but could see the Ocean. There are 2 pools. One is slightly more kid friendly. They allow floats and toys...

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Helpful?
Thank sthicks
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear sthicks, Thank you for taking time to post about our resort. We couldn't be happier to hear our guests enjoyed their stay with us. Our villas are the perfect place to spread out and enjoy each other’s company while you’re on vacation. We’ve found that our guests enjoy the added convenience that more space affords them. It's great that...

Mount Pleasant, Michigan
Reviewed 10 April 2016 via mobile

We visited the first week of April 2016. The resort was great. Very clean and well maintained. The staff was very helpful and there were lots of activities from pottery to paddle boarding. The food was excellent. The La Palapa and La Trattoria were both very nice restaurants. We would not hesitate to return to the resort. Our family had...

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Helpful?
Thank wendyendres
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Wendy, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and it's great that you were able to take advantage of so many of the amenities available around the resort. We hold the safety and security of our guests...

Jacksonville, FL
Reviewed 8 April 2016

We stayed in a 2-bedroom, 1-bath suite that had a partial ocean view. The resort was smaller for Cancun and on the more calm side facing north. The unit included a living area, kitchen and patio. Positives: well-maintained and lit, relatively quiet, very family-friendly with activities offered such as bicycling, tennis, basketball, shuffleboard, stand-up paddle board, sunfish sailing, fishing, kayak,...

Review collected in partnership with this hotel
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Helpful?
Thank kmbmommy
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear kmbmommy, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. Our villas are the perfect place to spread out and enjoy each other’s company while you’re on vacation. We’ve found that our guests enjoy the added convenience...

Dearborn Helt
Reviewed 8 April 2016

Location alright, staff alright, having to change rooms was frustrating, they do not make it easy or convenient, if you have to move me then be better prepared to do so. Check in staff were terrible, rude and hard to talk to. Check out staff was much friendlier, Good place for family relaxation, FOOD not so good, Room service was...

Review collected in partnership with this hotel
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Helpful?
Thank hossamh605
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear hossamh605, Thank you for taking the time to reach out to us about your recent stay with us. We appreciate you letting us know your thoughts regarding the check-in process, especially as it relates to our staff's attitude. We apologize if you felt that your needs were not addressed with the care and concern that our guests have come...

Chicago, Illinois
Reviewed 8 April 2016

This was our fourth time to Cancun but first with Royal Resorts. In the past we had stayed at Palace Resorts but chose Royal Cancun because our kids are grown teenagers and we wanted the 2 bedroom unit that Royal Cancun offered at a lower price than other resorts charged for a single room. Plusses: • Spacious clean unit with...

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Helpful?
Thank skihome4
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear skihome4, Thank you for taking the time to write a review about your recent stay at The Royal Cancun. We are happy to hear that you enjoyed your time with us and that your villa was a great place for you to spread out and enjoy yourself on vacation. Regarding your mention of dinner reservations: lately we have experienced...

Marietta
Reviewed 7 April 2016

Nice resort. Very friendly staff. Caters to families. They have a Kids Zone where you can drop off the kids and they can do activities for a few hours. Our kids loved it. However there are not may options for dining, one daily buffet for breakfast, lunch and dinner. One other Italian restaurant that is only open for dinner, and...

Review collected in partnership with this hotel
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Helpful?
1Thank Charlie P
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Charlie P, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that you and your family enjoyed your stay and hope that the resort staff made you feel right at home. We apologize if our dining options didn't cover your expectations. I'm...

Reviewed 6 April 2016 via mobile

We have stayed at the Royal Sands with our 3 boys the last 2 years. Thought we would try something new this year and brought along another family with kids. Not as impressed. Accommodations were less than the Sands by far as was the customer service. We made reservations 3 times for the Italian restaurant and once we actually got...

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Helpful?
Thank Josh N
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Josh N, Thanks for your review and your feedback. We're glad to learn you liked our food and the beautiful beach with virtually no waves with the variety of marine life that we're privileged of having near. We aim to provide the highest levels of satisfaction and we're disappointed to hear we didn't achieve this goal with you. I'm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,398 - ₹ 34,325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 On the Beach Hotel in Cancun
#25 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
304 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an ocean view room”
 of 5 bubbles LupitaRC, 24 Mar 2017 | Read review
“Be sure to get pool or ocean view”
 of 5 bubbles leslies104, 21 Mar 2017 | Read review
“Maids very very clean. Tip around $5.00 a day”
 of 5 bubbles danceQuincy_MA, 19 Mar 2017 | Read review
“The room we had was facing the ocean. Great view of the beach.”
 of 5 bubbles H3869MYsusanb, 18 Mar 2017 | Read review
“Some suites look over the busy road. Avoid them due to road noise, it is busy throught the night. A pool view sorts that.”
 of 5 bubbles brianm511, 17 Mar 2017 | Read review
5 of 5