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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#24 of 181 Hotels in Cancun
GreenLeadersGold level
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,084 Reviews from our TripAdvisor Community

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Showing 1,711: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEW

The resort was very clean and hospitable. The issue I had was it was too quiet and peopple were too reserved for my liking. Management at the staff kept a lid on activity which I feel made the staff less inviting. We did find an exception in our bartender Aaron. He was definitly the shining star of the resort. He...

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Helpful?
Thank Mark M
Calgary
Reviewed yesterday NEW

Great place to stay for a family with kids who like to swim in the ocean and the pool. Great food choices. Simple and enjoyable. Would recommend to a family with little kids to families with pre-teens.

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Helpful?
Thank dougg585
Wilkesboro, North Carolina
Reviewed 2 days ago NEW

This is a great family friendly resort. As members we've been going to the Royals every year for the past 19. The resorts are clean and well-maintained. Service is efficient and very friendly. The whole family loves it

Review collected in partnership with this hotel
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Helpful?
Thank NCWeaver
Reviewed 3 days ago NEW

Overall the staff was very friendly and helpful. The Pool and Beach Bar (specifically the area serving food by the pool) was excellent- both food and staff. Angel and Manuel were the best servers!!!! (The bar ON the beach did not have friendly staff.) The beach and grounds were beautiful, well kept and safe. The cleaning staff did a great...

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Helpful?
Thank 533suzetted
Allentown, New Jersey
Reviewed 3 days ago NEW

I stayed with my husband and 3 small children here recently along with my parents and niece The hotel was beautiful, our 2 bedroom suite was super clean and roomy. Everyone at the hotel was very friendly however we were a bit frusturated with La Trattoria (the restaurant). We had a 5:30 reservation and came in at 5:35. The maitre'd...

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1Thank Leslie K
Cincinnati, Ohio
Reviewed 3 days ago NEW

The Royal Cancun is a great place to stay. No high rise buildings,with easy beach and pool access. We are very comfortable there. It is not a fancy place, but very clean and nice. Restaurant is very good, especially breakfast. The beach is very calm here, so it is great for wading and small kids.

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Helpful?
Thank Claire T
Columbus, Ohio
Reviewed 5 days ago NEWvia mobile

Booked a promotional package and was placed in a lagoon/street view villa. The traffic noise is so bad you cannot sleep or enjoy the balcony. Also a horrible noise like an engine running is heard periodically in the villa. Other than that, the resort is wonderful, great food, friendly staff, everything clean and well maintained.

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Helpful?
Thank mabjazzy
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear mabjazzy, Thank you for letting us know about your recent stay with us. Accept our most sincere apologies for any inconvenience that you experienced due to the traffic noise on the street. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of our guests' good rest without noise or...

Enid
Reviewed 5 days ago NEW

We have two weeks (time share) every February at the Royal Resorts and always enjoy it! This is a quiet, smaller and more intimate setting that is perfect for relaxing and enjoying the beach and sunny weather in Cancun. Great facility - nice pools and two restaurants - friendly staff and seems to be family friendly - smaller and not...

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Thank Gregory S
Reviewed 5 days ago NEW

We had a 2 bedroom, up/down condo, 2 full baths, dining area, full kitchen, 2 A/C zones, and 3 balconies - I'm guessing 1400+ sq/ft for a GREAT price. Service was friendly and good quality. There was daily cleaning service and 24 hour room service that included beer and wine. The bars close at 11PM, but we weren't there to...

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Helpful?
Thank Doug K
Gothenburg, Sweden
Reviewed 6 days ago NEW

What a place, as many other reviews have stated similar vibe to being on a 5 Star Cruise ship, yet the emphasis is that this is your home, behave so. A resort, and my first time in this type of environment. My family enjoyed our time here, our suite was fully equipped to the highest standard. It felt like a...

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Helpful?
Thank svinglish645

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,731 - ₹ 35,058 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 On the Beach Hotel in Cancun
#24 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
292 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just bring dollars to tip to make it easier on the staff if you go all-inclusive”
 of 5 bubbles P6896ZImarkm, 23 Feb 2017 | Read review
“Need to offer some sort of drying method of wet clothing. De-humidifier would be nice as well as drying racks.”
 of 5 bubbles dougg585, 23 Feb 2017 | Read review
“comfortable and clean. everything works”
 of 5 bubbles NCWeaver, 22 Feb 2017 | Read review
“Beach rooms(left)are next to a more active hotel.Rooms near pool include children and family activity all day-loud.”
 of 5 bubbles 533suzetted, 21 Feb 2017 | Read review
“The garden rooms on the second and third floor away from the swimming pools are the best if you want the ultimate peace and quiet at night - First floor suites pool side can get a little noisy during during the day - if that is a concern.”
 of 5 bubbles X686ZLgregorys, 19 Feb 2017 | Read review
5 of 5