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6/8/2017 7/8/2017
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    The Royal Cancun All Suites Resort

    Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 698
    US$ 388
    SAVE US$ 310
    US$ 398
    US$ 698
    Traveller (1200)
    Pool & Beach (497)
    Room & Suite (425)
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    Overview
    • Excellent63%
    • Very good26%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la palapa” (118 reviews)
    “time share” (138 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Cancun All Suites Resort
    Special Offer: Package Deal
    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (2,290)
    Traveller rating
    Traveller type
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    1 - 5 of 1,890 reviews

    Reviewed yesterday

    My family does not enjoy the Refine All- Inclusive food, drinks and service. We would greatly prefer paying for room only as we did on previous years! Some of the resort employees do not belong in the tourism industry, especially when they were being rude...More

    Review collected in partnership with this hotel
    Thank edwardob90
    Reviewed 2 days ago

    Staff outstanding. Issues with the A/C in room, ran continuously, set at 76 F. The facilities seemed to always close earlier than listed, even on Saturday nigh they closed pool/bar at 9:30 PM. We ended up going to sister resort for lunch one day but...More

    Review collected in partnership with this hotel
    Thank C2576KNcharlesw
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded yesterday

    Dear Charles, Thank you for your review. We're glad to see that you had an overall nice stay with us and enjoyed our staff's friendliness and cordiality. We always encourage our guests to let us know right away of any needs or issues that they...More

    Reviewed 5 days ago via mobile

    Royal Cancun is good for families with young children and older adults. The food is average with enough variety for everyone. Rooms are very clean and are in the process of being renovated. They restock the refrigerators daily with soft drinks, water and beer. Room...More

    Thank ernstfamily4
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 2 days ago

    Dear ernstfamily4, Thank you for your review. We are glad to know you enjoyed your overall stay at The Royal Cancun. We appreciate your comments about the aspects of your stay that didn't meet your expectations. We're sharing your feedback with the appropriate departments in...More

    Reviewed 1 week ago

    Everything was great up until the very last day (where we encountered a nasty woman named "Maria" who worked at the concierge office). The rooms are super spacious and clean. Views are great. We had an all inclusive plan so there was unlimited drinks and...More

    Thank seeqee123
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 6 days ago

    Dear seeqee123, Thank you for taking time to post about our resort. We always strive to provide our guest with the highest satisfaction rates and we regret not achieving this goal with you. Rest assured that the unfriendly behavior you described by one of the...More

    Reviewed 1 week ago

    We went on a family vacation and had two villas at the Royal Cancun. The vacation was incredible. It's very convenient to use the all-inclusive option. We had access to plenty of food and drinks at all times. The rooms are very clean and spacious....More

    Review collected in partnership with this hotel
    2  Thank 4myboysandme
    Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 6 days ago

    Dear 4myboysandme, Thank you for your review. We’re glad that our villas provided the space that you need to have a great family vacation. It’s great that you were able to enjoy the amenities around the resort and give yourselves the time you deserve to...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 164 - US$ 519 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Cancun
    • #16 Romantic Hotel in Cancun
    • #25 Top resorts Hotel in Cancun
    • #26 Luxury Hotel in Cancun
    • #27 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, BookIt.com, Orbitz, TravelUp, Travelocity, Hotwire, TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Royal Cancun All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Cancun Hotel Cancun ,
    • International Hotel Cancun ,
    • Club International Cancun ,
    • International Resort Cancun ,
    • International Club Cancun
    Add Photo Photos
    Traveller (1200)
    Pool & Beach (497)
    Room & Suite (425)
    Dining (115)
    Hotel & Grounds (725)
    Family and Play Areas (21)
    Bathroom (6)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Janette M
    25 June 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Janette M, Yes, beach towels are available at the Sports Desk. Regards.
    0
    Votes
    alicemariemurphy
    19 June 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello alicemariemurphy, You may want to take a look at the tours offered by Thomas More Travel, our on-site travel agency. You can see information about tours and prices at their website: thomasmoretravel com Warm Regards.
    0
    Votes
    christinelewin
    27 May 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello christinelewin, The Kids Club offers different daily activities and is available for children aged 4 to 12. If children under 4 years of age want to participate in the craft making, material may be provided and they... More
    0
    Votes
    Room Tips
    "beachside for good view other wise you will end up with a view of the parking lot"
    Read review
    "Marble floors can be slippery when wet...."
    Read review
    "Room was great and constantly cleaned"
    Read review
    "If possible, ask for a room near the pools. We had one directly above lobby & was VERY noisy from..."
    Read review
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