We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Cancun All Suites Resort

Travellers' Choice award winner
#26 of 181 Hotels in Cancun
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 623*
US$ 375*
Great Deal
US$ 386*
US$ 386*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,214 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,830: English reviews
Start your review of The Royal Cancun All Suites Resort
 Click to rate
Reviewed yesterday NEW

Researched​ this place through our personal travel club, it was highly rated and after staying there I have too agree! Service was fantastic, rooms were spacious and clean. The food was fantastic with each night​ having a different theme at the main restaurant. The staff was super friendly and met any need we had. Only part we didn't care for...

 Report
Helpful?
Thank Chad C
Tulsa, Oklahoma
Reviewed 5 days ago NEW

I'm sorry to say I really didn't like this place. Partly it just isn't my idea of a vacation resort and partly bad experiences. I can offer some positive comments but overall, this resort was not somewhere I would return to. Pros: After our suite was cleaned, the maids did an incredible job of keeping it clean. The resort itself...

 Report
Helpful?
Thank Happymam0
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Happymam0, Thank you for taking the time to review your recent experience at The Royal Cancun. We truly appreciate hearing from all of our guests regarding their vacations. We always encourage our guests to let us know right away of any needs or issues that they encounter during their stay, as we want the opportunity to make it right....

Reviewed 1 week ago NEW

We had a great stay at the Royal Cancun Hotel. Cant praise the staff enough especially Ethan, who was on the front desk. He went above and beyond to help me get my camera back. ( I had left in on a tour bus). The room was great, a little bit noisy. All over a great stay

 Report
Helpful?
1Thank Janis Y
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Janis Y, Thank you for staying with us recently and sharing your experience. We hold the safety and security of our guests in the highest regard and it's rewarding to see you've noticed this during your recent stay with us. We're glad to see you had an overall great stay with us and we hope to see you again...

Valley Center, California
Reviewed 1 week ago NEW

A little late on a review but again this resort is great... Just FYI.. I have visited this resort ?? 6 times in the last just little over 3 years.. I 'am there about every six months. From the second I pull in.. they remember my name and greet me with "welcome home" I love it!! All the Royal Resorts...

 Report
Helpful?
Thank Jim W
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Jim W, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your recent stays with us have been memorable, and that our staff strived to help make you feel like we were your "home away from home!" You could not give us any higher compliment...

Los Angeles, California
Reviewed 1 week ago NEW

The balance of great friendly service, activities location, maintenance of the buildings and rooms make Royal Resort to stand out among other hotels in Cancun. We are members and that's why we became, cause we had the change to try them as guest before we decided to become members. So far happy

Review collected in partnership with this hotel
 Report
Helpful?
Thank Georgelovetotravel
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Georgelovetotravel, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to have you...

Reviewed 1 week ago NEW

Everything is excellent. The whole environment is fantastic. It is very family and kids friendly. I have two little ones ( five and three) and they really enjoy it there. Also, people there are so nice and helpful.

Review collected in partnership with this hotel
 Report
Helpful?
Thank ruixiay
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear ruixiay, Thank you for taking the time to review The Royal Cancun. We're delighted to see that your time spent with us was a fantastic experience. It sounds like you had lots of fun, especially your babies. We're honored that you would choose to stay with us again. We will see you then! Best Regards.

Port Saint Lucie, Florida
Reviewed 1 week ago NEW

The Royal Cancun exceeded our expectations. We exchanged our Maui timeshare for here. This was in the top five resorts we have stayed at. We had 2bed/3bath, 2 story, oceanfront villa. It was clean and had everything we needed for our week stay and if we needed anything we called and it was brought to us right away. Our maid...

 Report
Helpful?
1Thank Robin L
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Robin L, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We hope to see you...

Reviewed 1 week ago

We are members and have been coming for many years. Resort never disappoints. Especially fun are the beach activities including the kayak tour with Carlos and paddle boarding with Juan. Waiters Daniel and Patricia are favorites and always do a great job. This year we enjoyed golfing arranged through our concierge Elena at Puerto Cancun and Playa Mujeres. Food at...

 Report
Helpful?
1Thank Sharon M
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Sharon M, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to have...

Detroit, Michigan
Reviewed 1 week ago

We move the beach! It's so calm that you can stay in the water all day. The staff are friendly and helpful. Carlos, who led our kayak trip from the hotel, was extremely wonderful and knowledgeable as a guide and even moved the schedule around to accommodate our family.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank rimmashpiro
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear rimmashpiro, Thank you for your review. We couldn't be happier that we were able to make your stay as enjoyable as possible. We're glad to see that you loved our privileged location protected by Isla Mujeres Bay which makes the ocean in front of the resort so calm and with virtually no waves. We hope to see you again...

Seattle, Washington
Reviewed 1 week ago

it's really beyond me how this place is the 2017 Trip Advisor travellers choice... This is our 4th time in Mexico. In this price point (about 1200 per person, all in, including airfare from Seattle), we stayed in far nicer places, like the Marival Luxury Residences in Puerto Vallarta. But I guess Cancun is just pricier and standards in this...

 Report
Helpful?
1Thank Anya D
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Anya D, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. Our privileged location protected by Isla Mujeres bay with an ocean of virtually no waves is just one of...

1,842 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1172)
Viewed
Pool/Beach Area (277)
Viewed
Room/Suite (126)
Viewed
Dining (63)
Viewed
Hotel & Grounds (198)
Viewed
View from Room (86)
Viewed
Family/Play Areas (20)
Viewed
Bathroom (4)
Viewed
0:48
Videos (2)
Viewed
Other (396)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (650)
Viewed
Aerial Photography (147)
Viewed
Amenities (81)
Viewed
Beach (32)
Viewed
Main Pool (13)
Viewed
Dining (48)
Viewed
Second Pool (15)
Viewed
The Hotel (119)
Viewed
Two Bedroom Suite (84)
Viewed
Two Bedroom Suite Resort View (111)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (4)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.5 km away
The Westin Lagunamar Ocean Resort Villas & Spa
3.4 km away
Fiesta Americana Villas Cancun
5.3 km away
The Royal Sands Resort & Spa All Inclusive
Show Prices
Show Prices
Show Prices
4.1 km away
Grand Fiesta Americana Coral Beach Cancun
8.0 km away
The Royal Caribbean
The Royal Caribbean
#36 of 181 in Cancun
1,952 reviews
7.0 km away
Fiesta Americana Condesa Cancun All Inclusive
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,238 - ₹ 29,645 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, BookIt.com, Travelocity, Hotwire, Hotels.com, TravelUp, Cancelon, HotelsClick, Priceline, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Royal Cancun All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
333 questions
Ask a question

See all questions (333)

Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are right on the beach! Fantastic views!”
chadc782, 28 May 2017 | Read review
“Beach Front”
jimwU2996YF, 22 May 2017 | Read review
“I was at a beach front room. Really nice view ”
Georgelovetotravel, 22 May 2017 | Read review
“oceanfront was great view.”
robinl783, 22 May 2017 | Read review
“Online the photos of the two bedroom two bathroom don't show that there ARE two showers, so that is great! ”
rimmashpiro, 21 May 2017 | Read review
5 of 5
Travelocity
US$ 375* /night
View Deal
Booking.comUS$ 386
Bookit.comUS$ 386
AMOMAUS$ 623
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates