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Sunset Royal Beach Resort

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Sunset Royal Beach Resort
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2,426 Reviews from our TripAdvisor Community

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Showing 1,539: English reviews
Wayne, New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We were at the Sunset Resort in Cancun in October 2016. We were glad to see that they are trying to bring it back where it used to be.The staff were excellent as always.Those who work the breakfast and lunch buffet were great. Starting with captain Trinidad to Alberto,Roberto,Julian,Liz,Cindy,Guadalupe andRosa Maria.We ate every nite in the Italian Restaurant where the... More 

Helpful?
Thank minimejs
Las Vegas, Nevada
2 reviews
Reviewed 5 days ago NEW via mobile

Our entire stay was great. Rooms were always very clean and stocked. Staff was friendly and helpful to whatever questions or concerns we had for them. In the theatre Rosario was just awesome. She went above and beyond to ensure we had a table. Alfredo, Elda and Miriam in the SPA were great.

Helpful?
Thank olgazepeda
Level Contributor
4 reviews
Reviewed 6 days ago NEW

This resort was all I was expecting and more. Since I don't drink, all inclusive seemed a waste so I was greatly satisfied with just the room, resort, and amenities. The spa there was fantastic as well. If you're in need of a relaxing massage, ask for Leticia. She was fantastic. The location of this resort couldn't be better as... More 

Helpful?
Thank Wade B
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Great staff here and they really go the extra mile for you. We thought there was a kids club for our 5 year old but it is just some scheduled activities for kids. Paullina was the kids activity instructor and she was great. Yeher was one of the entertainment staff that really made the trip worth it. He is very... More 

Helpful?
Thank doyahlikeit2
Level Contributor
8 reviews
Reviewed 1 week ago

It had an amazing view to the caribean ocean, however the restaurants are not that good, not too much options for vegetarian or vegan diet :( all of them offer exactly the same, and to me the hotel need a lot of maintenance because it looks very old, but Spa team is great!

Helpful?
Thank Brenda V
1 review
Reviewed 1 week ago via mobile

My wife and I are not morning people. Untill we get to the kitchen and greet Rosa Maria , cocinera A y B , what a way to start your day with her Awesome smile ,,,thx Rosa for making our vacation great, good service and friendly personal , will return next year, thanks again , Sunset Beach Resort

Helpful?
Thank Jose C
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Overlooking the ocean... Awesome! Great food for breakfast 150 buffet. Get to the front desk, nice relaxing tours. Get the bus infront for 10.5 pesos, tour all the avenue and eat at jugo de limón, awesome place. Dont get the all inclusive, same food, get out there, because its a small hotel. Got to the marina yacht, you get to... More 

Helpful?
1 Thank Marí N
Oceanside, California
1 review
Reviewed 1 week ago

Great weather this time of year. Hotel room was large, clean, and nicely furnished. Hotel staff is very friendly and willing to please all guests. Franco, director of activities is very funny and remembered me from a previous visit. This hotel has live entertainment every night which is top-notch. The Michael Jackson artist is the spitting image of MJ and... More 

Helpful?
Thank crengi
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We traveled to the sunset resort in October we had the best time! Night time entertainment was fantastic and a big thank you to the entertainment staff Edgar Franco and Yair their always having a laugh and made our stay fantastic! Thank you guys!

Helpful?
Thank A TripAdvisor Member
Tampa, Florida
1 review
Reviewed 2 weeks ago

resort needs updating the pool area deck is falling apart, other wise great place, the beach server i think is name is Jose,he should be training the other servers, i had sent some clothes to be cleaned two days before my departure, didn't know when i would get them back, i asked the front desk they informed me that it... More 

Helpful?
Thank biggo1013

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 12,653 - ₹ 25,648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel
Hotel Style:
#34 Luxury Hotel in Cancun
#39 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Royal Beach Resort staff and other travellers.
86 questions
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Questions? Get answers from Sunset Royal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has a view.”
 of 5 bubbles crengi, 20 Nov 2016 | Read review
“7th fl rooms paint fumes smells like an auto body shop, they are using auto boundo, which is for car repairs very strong odor”
 of 5 bubbles biggo1013, 17 Nov 2016 | Read review
“8th floor has a sitting/lounge area where you can view the city.”
 of 5 bubbles francac443, 16 Nov 2016 | Read review
“Stay on the 7th, 8th or 9th floors. They are secure too. Cannot get off on that floor without an appropriate room key.”
 of 5 bubbles , 12 Nov 2016 | Read review
“suites are the best!”
 of 5 bubbles spahr1203, 12 Nov 2016 | Read review
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