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Laguna Suites Golf & Spa

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#31 of 182 Hotels in Cancun
Certificate of Excellence
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Laguna Suites Golf & Spa
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940 Reviews from our TripAdvisor Community

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Showing 666: English reviews
Reviewed yesterday NEWvia mobile

Great service by all the staff ESPECIALLY Oscar, Alexis, and Edwin!!!! GREAT STAFF!!!! Food and drinks were VERY good. The lobster birthday dinner was EXCEPTIONAL including the surprise birthday cake. Thank you all so much!!!!

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Helpful?
Thank Patricia P
Reviewed yesterday NEWvia mobile

I was in Cancun with a friend and we set up at laguna suites. Compared to the other hotels it was "lower end" set outside not along they ocean or the beaches. The pictures make it look bigger than it is but it is nice and quiet, the staff is very attentive, and we never had to wait for dinner....

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Thank Angela L
Avon, Massachusetts
Reviewed 2 days ago NEW

Stayed with the whole family for a week and the staff are very friendly, restaurant is always serving good food. Thank you Betty and Francisco for the meals that you always prepare . Oscar , Edwin , Alexis and Miguel muchos gracias. My family had a blast.

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Thank hjaro
Reviewed 2 days ago NEW

The hotel and its staff were terrific. The room was clean and ready to welcome us. We loved the fact that the majority of the staff spoke English well and didn't insist of us to speak Spanish - they were extremely helpful and always with a smile. The meals were beautifully presented and delicious - though a little under portioned...

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Thank La A
Reviewed 6 days ago NEW

The crews of the restaurant are very friendly headed by their Chief Miguel, Juan, Alexis, Edwin, Oscar, Mauricio, Alex and Ruben. They also offer a special night for special Occassions like Anniversary and Birthdays, They'll set up a seperate table with music ,candle light and special meal upon request. I had lobster and steak, bottle of wine and Champagne with...

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3Thank Jojo L
Reviewed 1 week ago

Spent 5 days at this quaint,small Resort. An all inclusive meal plan Resort. Friendly people, hospitable felt like family. The Resort is not on the beach, but there is free transportation every hour to and from Afilliated Resorts on the beach. Best of both worlds. Service in the Dining area was hi-lighted by the leadership of Captain Miguel and spot...

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2Thank David S
Reviewed 1 week ago via mobile

I'll start by saying I had a wonderful Stay at this resort. The "GOOD" -- staff is very accommodating and helpful, room is always clean, there is always someone to help you with anything, can be a very tranquil getaway(for those looking for peace and quiet). The "BAD"-- It is small(40 rooms), full of swarming birds at the restaurant, mosquitos...

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3Thank yeahwhynot
Gorham, Maine
Reviewed 1 week ago

Having never been to Mexico before we didn't know what to expect. I had read the reviews about issues with the time share presentation which had made me a little apprehensive but figured for the price it couldn't be that bad. Much to my surprise I actually enjoyed the presentation and learning about the resorts. Alex our "guide" was very...

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2Thank lisanap2017
Maumee, United States
Reviewed 1 week ago

We were hoping to sit by the pool and soak up some rays. Unfortunately, the weather was unseasonably cool and it rained most of the time we were there. However, the staff was so hospitable, kind and accommodating! Service was incredible and the highlight was our romantic dinner provided by our friend, Miguel! This turned a disappointing trip into a...

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Helpful?
1Thank Robert R
Rochester, Massachusetts
Reviewed 2 weeks ago

My wife and I took a winter week to warm up. The staff was uniformly wonderful. We had a good time asking their help in our use of Spanish. The restaurant folks were delightful: Juan, Miguel, Oscar, Edwin, Elias, Alexis, Mauricio. The chefs, Francisco and Betty, were wonderfully responsive to every special request. The groundskeeper, Panchito, was incredibly dedicated to...

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1Thank GTPiper

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nested in a privileged area, in the heart of Cancun's Hotel Zone, inside the magnificent Pok Ta Pok Golf Club, Laguna Suites Golf + Spa shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. ... more   less 

Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Class:4 star — Laguna Suites Golf & Spa 4*
Number of rooms: 48
Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico
Hotel Style:
#25 Spa Hotel in Cancun
#29 Luxury Hotel in Cancun
#40 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Suites Golf & Spa staff and other travellers.
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Questions? Get answers from Laguna Suites Golf & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great staff. Our suites is close to the restaurant and bar and we love it.”
 of 5 bubbles hjaro, 22 Jan 2017 | Read review
“peaceful and relaxing - hidden away from main thoroughfares”
 of 5 bubbles laa208, 22 Jan 2017 | Read review
“Choose the second floor with private balcony.”
 of 5 bubbles 475jojol, 18 Jan 2017 | Read review
“All rooms have a view of the pool area..”
 of 5 bubbles davidsJ5872MJ, 17 Jan 2017 | Read review
“If we had it to do over, we'd ask for a window view that allowed direct sunlight.”
 of 5 bubbles GTPiper, 9 Jan 2017 | Read review
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