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Grand City Hotel

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188 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Las Ventas con Pena Aguilera, Spain
Reviewed 28 August 2016 via mobile

Outdoor loud live music from midnight till 3 plus. Our room was closest to bar, so there's a chance you may book a quieter room but that bass can go through several meter of concrete! Night guard very nicely week Woke us in person so we wouldn't miss our 4am taxi. Their taxi is 30%more thank street taxis

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Thank F F
Amsterdam, The Netherlands
Reviewed 10 August 2016

We stayed in this hotel just one night because of a late arrival in Cancun. The hotel is conveniently located close to nice spots in Cancun. The hotel itself is very nice, nice employees, nice rooms. Would definitely recommend this hotel!

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Thank Clips S
Reviewed 6 August 2016 via mobile

The hotel is really nice and at a great price and location near downtown Cancun. Its not in the bad part of downtown. Good pool, beds, and the hotel is well kept. Unfortunately the Air conditioner was very weak. We had to move to another room at 2am which was also steaming hot. We woke up drenched in sweat. The...

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Thank guitarzilla
Reviewed 27 July 2016 via mobile

I first want to thank Mosses. He was the night security guard because of him I am writing this now. He was so nice and helpful. Made us feel at home. I could see that the staff also worked well with him. Our room was amazing it had a microwave, small refrigerator. The breakfast was not the worst or the...

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1Thank Carl M
Houston, Texas
Reviewed 19 April 2016

The staff was friendly at all times. on day one when i walked into the lobby i was greeted by name before i even introduced myself. Check in was a breeze and took less than 2 minutes. The rooms were pretty nice as well. They were clean and had air conditioning, a fridge and a microwave. what more do you...

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Thank mknight91
Rushden, England, United Kingdom
Reviewed 6 April 2016

Great hotel, the rooms were huge and comfortable. The staff are very welcoming, and even the ones that dont speak great English try their hardest and its noted. The rooms are a good size, the wifi works will in certain areas, and is free. We had no noise issues with the rock bar next door. Only slight issue is that...

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Thank Niall G
Reviewed 2 April 2016 via mobile

We stayed here for a single night, arriving late from New York and on our way to Tulum. The guy at the front desk seemed to double as both security and receptionist. He didn't speak English, but we got by and solved the check-in process. Our room was on the second floor (European first floor) facing the road. The road...

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Thank mbbek
Riverside, California
Reviewed 9 February 2016

We stayed at this very nice hotel in Downtown Cancun for 6 nights earlier this month. We thoroughly enjoyed our stay here. The hotel is conveniently located on a not so busy side street and within easy walking distance to bus stops, Walmart, Sam's Club and some nice Mexican restaurants and fast food chains. The rooms were large, spotlessly clean,...

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2Thank alexkuruvi
Wilmington, North Carolina
Reviewed 12 January 2016

Nice and clean hotel with friendly staffs. The room is big and clean, the surrounding area is safe, and the staffs are very friendly, and always with smile on their face. Complimentary breakfast is good. The only thing bothers me is the bar next to the hotel, they play very loud music until midnight, very noisy.

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1Thank Yang L
Chatham, United Kingdom
Reviewed 6 January 2016

OK, so I read the reviews about this hotel prior to booking so knew about the noisy bar next door. For I didn't think it wouldn't be an issue as thought we would be back late each evening so wouldn't effect us. Unfortunately a bout of food poisoning and other issues kept us in and in bed early. So first...

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2Thank zengrafix

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Grand City Hotel has a strategic and privileged location for all executive or families who require proximity to work centers, financial institutions, shops, restaurants and services close to stadiums, minutes from the hotel zone to receive visitors on vacation, which allows them to enjoy a hotel that will provide comfort and relaxation with a warm service.We are a 4 star hotel and we have over 300 m2 of beautiful gardens, pool and our new gourmet coffee shop "cafe Naay" where you can choose to indulge in any of our dishes or snack, rest and relax, or use it as a nice area work, and to combine with family activities. ... more   less 

Additional Information about Grand City Hotel

Address: Av. Yaxchilan 154 Manzana 17 SM 20, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 3,542 - ₹ 4,769 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand City Hotel 3.5*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Cancun
#20 Business Hotel in Cancun
#44 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand City Hotel staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're especially worried about the music from the bar next door, then just ask for the staff to place you in a room on the side further from the noise. My room was closer, but again, the noise level was very faint in my room, with windows closed and AC fan going at night time.”
 of 5 bubbles 832justinec, 12 Mar 2015 | Read review
“room 207 is awesome!”
 of 5 bubbles waylonjenningsfan_uk, 23 Feb 2015 | Read review
“As far away from the Rock bar as possible”
 of 5 bubbles doherty6650, 12 Feb 2015 | Read review
“Rooms to right side (facing hotel from street) are much quieter... away from disco on other side”
 of 5 bubbles Lee084, 19 Nov 2014 | Read review
“Sleep somewhere else!”
 of 5 bubbles Angie-and-Andrew, 30 Apr 2014 | Read review
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