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29/10/2017 30/10/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children
     6 people have started booking this hotel
    Lock in the lowest price from our partners
    US$ 500
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    Traveller (16093)
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,047 reviews)
    “nizuc section” (644 reviews)
    “golf club” (524 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Royalton Riviera Cancun Resort & Spa
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (22,552)
    Traveller rating
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    1 - 5 of 20,076 reviews

    Reviewed yesterday via mobile

    Just coming to the end of another fab fortnight at the moon palace cancun, it's our 5th time and it still never fails to deliver, and because of the amazing hermilindo around the nezuc pool who is an amazing and hardworking lovely fella, macadonia Jose...More

    Thank SocErnie5
    Hotel's Favourite
    Reviewed 12 August 2017 via mobile

    My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

    19  Thank 15gizzy15
    Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 13 August 2017

    Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

    Reviewed yesterday

    DON'T LISTEN TO THE BAD REVIEWS....take it from me. I'm the kind of person who reads the bad reviews only but I'm glad I ignored them. Me my husband and our 23 month old daughter stayed at The Grand so that's the Moon Palace resort...More

    Review collected in partnership with this hotel
    5  Thank _simplytricia
    Reviewed 2 days ago via mobile

    Moon palace is my favourite place, I want to thank caporales restaurant the Mexican based in nizuc, maiteo and Samuel I couldn't recommended having their section enough, they are an absolute credit to the hotel staff, such amazing service! I even come back again and...More

    3  Thank Chel K
    Reviewed 2 days ago

    We just returned from the Moon Palace Grand in Cancun Mexico. This is their newest location. They have a huge water park, which is not fully operational, however, there are enough things open to keep kids and adults happy. All kinds of restaurants and bars...More

    3  Thank Linda G
    Royalton Riviera Cancun Resort & Spa
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    Hideaway at Royalton Riviera Cancun
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 351 - US$ 826 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (16093)
    Pool & Beach (3294)
    Room & Suite (2405)
    Dining (1524)
    Hotel & Grounds (9057)
    Family and Play Areas (350)
    Business Centre & Event Rooms (157)
    Bathroom (137)
    Nearby
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    5.27 km away
     
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    7.79 km away
     
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    6.35 km away
     
    Royalton Riviera Cancun Resort & Spa
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    5.06 km away
     
    Nearby Restaurants
    Manglar Buffet Restautant
    244 reviews
    .73 km away
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    123 reviews
    .77 km away
    Momo
    613 reviews
    .03 km away
    Bugambilias
    171 reviews
    .05 km away
    Nearby Attractions
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    4.21 km away
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    4.18 km away
    Ask a question
    Questions & Answers
    sandlover1981
    19 October 2017|
    Answer
    Response from Marisol M | Reviewed this property |
    Hi, I think it would be best if you rent a car, the moon palace has a small rental place. We paid $138 for two days for the smallest car they have and $100 for complete insurance.
    0
    Votes
    doylie77
    19 October 2017|
    Answer
    Response from Marisol M | Reviewed this property |
    Hi, I used the following to contact them when we went. They answered within two days, livechat@palaceresorts and info@palaceresorts
    0
    Votes
    Hannah L
    19 October 2017|
    Answer
    Response from Hannah L |
    sorry. which side of the hotel that should say!!
    0
    Votes
    Room Tips
    "My kids overlooked the pool and the ocean and we overlooked a beautiful garden."
    Read review
    "Rooms on the beach side are busier. Learn about the amenities of the properties as soon as you can."
    Read review
    "all rooms are big and spacious, just depends on your budget"
    Read review
    "Block 85 is a good location for beach main lobby and medio restaurant"
    Read review
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