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29/10/2017 30/10/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
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    1 room, 2 adults, 0 children
     2 people have started booking this hotel
    Lock in the lowest price from our partners
    US$ 500US$ 557
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,047 reviews)
    “nizuc section” (644 reviews)
    “golf club” (524 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (22,579)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 20,097 reviews

    Reviewed today via mobile

    Had an amazing 2nd visit and stayed at the Nizuc, waiters at La Manglor were fab special mention to Hecner Martinez, Jorge Baas, and Carlos Uc, waitress Rosa Rodregrous, Elena , Claudia and Christal all in the bars or pool bars, special mention to Saul...More

    Thank Wendy C
    Hotel's Favourite
    Reviewed 12 August 2017 via mobile

    My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

    20  Thank 15gizzy15
    Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 13 August 2017

    Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

    Reviewed yesterday via mobile

    Paola, your service as the Diamond Membership Concierge, was "Fantastic." Your attention to detail and care for us during our stay at the Moon Grand exceeded beyond expectations. Ubel, you are an absolutely GREAT concierge and hope you become a full diamond concierge and go...More

    Thank nlopezzapa07
    Reviewed yesterday via mobile

    We stayed in Moon palace, Nizuc from 22nd September and it was suuuuuuperb from the very start, on the first night we got a bit lost trying to find our house and our lovely rep ( didn't know she was our rep at the time)...More

    Thank Rammy1912
    Reviewed yesterday via mobile

    Great food and family entertainment! The service was professional and very serviceable. Would recommend for family vacation or adults only, something to do for all ages! All inclusive and 24 hour room service. Would definitely come again!

    2  Thank WFlores131
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 352 - US$ 827 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (16113)
    Pool & Beach (3295)
    Room & Suite (2405)
    Dining (1526)
    Hotel & Grounds (9073)
    Family and Play Areas (351)
    Business Centre & Event Rooms (157)
    Bathroom (137)
    Nearby
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    4,400 reviews
    12.56 km away
     
    NIZUC Resort and Spa
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    6.35 km away
     
    Royalton Riviera Cancun Resort & Spa
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    5.06 km away
     
    Live Aqua Beach Resort Cancun
    9,269 reviews
    14.85 km away
     
    Nearby Restaurants
    Manglar Buffet Restautant
    245 reviews
    .73 km away
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    123 reviews
    .77 km away
    Momo
    614 reviews
    .03 km away
    Bugambilias
    172 reviews
    .05 km away
    Nearby Attractions
    Dolphinaris Cancun
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    4.21 km away
    Parque Cenote Las Mojarras
    86 reviews
    7.37 km away
    Wet'n Wild Cancun
    1,585 reviews
    4.18 km away
    Ventura Park
    274 reviews
    4.18 km away
    Ask a question
    Questions & Answers
    Brian C
    21 October 2017|
    Answer
    Response from GM_MoonPalace | Property representative |
    Dear Brian C, Thank you so much for choosing Moon Palace Cancun. Please rest assured that despite the beautification process, your overall experience at Moon Palace Cancun will not be affected. We are pleased to announce... More
    0
    Votes
    21 October 2017|
    Answer
    Response from GM_MoonPalace | Property representative |
    Dear Guest, Thank you so much for contacting us! I will be happy to provide assistance to your request. Usually in this case I would share my email address with you through private message, however since you appear as a... More
    0
    Votes
    Room Tips
    "Oceanfront was BEAUTIFUL."
    Read review
    "block 90 is near the lobby but also decent for pools, recommended"
    Read review
    "Ask for room at the lemon"
    Read review
    "Sunrise area has great views of the gardens and the ocean."
    Read review
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