We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/10/2017 31/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
    Save
    Lowest prices for your stay
    30/10/2017 31/10/2017
    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$ 519/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$ 425US$ 473
    View Deal
    Traveller (16108)
    Pool & Beach (3295)
    Storyboard
    Royalton Riviera Cancun Resort & Spa
    9,600 reviews
    #10 of 26 hotels in Puerto Morelos
     
    Sun Palace
    6,177 reviews
    #8 of 177 hotels in Cancun
     
    NIZUC Resort and Spa
    2,392 reviews
    #2 of 177 hotels in Cancun
     
    Hideaway at Royalton Riviera Cancun
    4,277 reviews
    #9 of 26 hotels in Puerto Morelos
     
    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,047 reviews)
    “nizuc section” (644 reviews)
    “golf club” (524 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Royalton Riviera Cancun Resort & Spa
    9,600 reviews
    #10 of 26 hotels in Puerto Morelos
     
    Sun Palace
    6,177 reviews
    #8 of 177 hotels in Cancun
     
    NIZUC Resort and Spa
    2,392 reviews
    #2 of 177 hotels in Cancun
     
    Hideaway at Royalton Riviera Cancun
    4,277 reviews
    #9 of 26 hotels in Puerto Morelos
     
    Rooms
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 425.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fc19370b1f7d4f0bb60d5875305beb44", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219163,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[101630078],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":10,"year":2017},"checkout":{"day":31,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":425,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"fc19370b1f7d4f0bb60d5875305beb44","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":473,"lowestMetaPrice":425,"additionalPartner":false,"highestMetaPriceDisplay":473,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":473,"lowestMetaPrice":425,"highestMetaPriceDisplay":473,"hotelName":"Moon Palace Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZjMTkzNzBiMWY3ZDRmMGJiNjBkNTg3NTMwNWJlYjQ0IiwiQUlLIjoiZjY5MzUxMjVjYzRmNGFjMWEwNDJjMmQ2YzAyY2Y5ZWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/10/2017", "checkOut": "31/10/2017", "lowestPrice": "US$ 425", "hasDates": true, "hacComplete": true, "contentIdMappings": {"101630078":"IB_Seekda_1FulNOL","109228754":"HotelsCom2IB","65683241":"Hotwire","35081171":"BookingCom","53914003":"TravelocityEWS","32615991":"Expedia","79422227":"CheapTicketsEWS","78869800":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (22,571)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 20,092 reviews

    Reviewed yesterday via mobile

    Just WOW! Without a doubt an amazing hotel and fantastic honeymoon we had! We stayed at Nizuc but stayed closer to building near The Grand.. as honeymooners we were allowed to use facilities in The grand.. this place is BEAUTIFUL!! Stunning pools, stunning architecture work,...More

    1  Thank Paulaaox
    Hotel's Favourite
    Reviewed 12 August 2017 via mobile

    My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

    20  Thank 15gizzy15
    Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 13 August 2017

    Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

    Reviewed yesterday

    We stayed at Moon Palace in Sept. 2017. We had an oceanfront room which was amazing, the view and the service was always above and beyond. My husband and I got married on the beach and our wedding coordinator, Leidi Laura Guzman, was the best!...More

    1  Thank Blaire S
    Reviewed yesterday

    We visited Moon palace for the 2nd time in October 2017, the first time being October 2014. Once again the accommodation was superb with each room having its own spa bath. All of the restaurants in Nizuc and Sunrise were delicious food and excellent service....More

    1  Thank BMA_10
    Reviewed yesterday via mobile

    Just home from another amazing holiday at the Moon Palace. Each trip is always better than the last and this is down to one special person. Thank you Yennia Calvillo Gomez. She is the most kindest, thoughtful person I have ever known. Everything about this...More

    Thank Ian P
    Royalton Riviera Cancun Resort & Spa
    9,600 reviews
    #10 of 26 hotels in Puerto Morelos
     
    Sun Palace
    6,177 reviews
    #8 of 177 hotels in Cancun
     
    NIZUC Resort and Spa
    2,392 reviews
    #2 of 177 hotels in Cancun
     
    Hideaway at Royalton Riviera Cancun
    4,277 reviews
    #9 of 26 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 352 - US$ 827 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (16108)
    Pool & Beach (3295)
    Room & Suite (2405)
    Dining (1526)
    Hotel & Grounds (9068)
    Family and Play Areas (351)
    Business Centre & Event Rooms (157)
    Bathroom (137)
    Nearby
    Hideaway at Royalton Riviera Cancun
    4,277 reviews
    5.27 km away
     
    Sun Palace
    6,177 reviews
    7.79 km away
     
    NIZUC Resort and Spa
    2,392 reviews
    6.35 km away
     
    Royalton Riviera Cancun Resort & Spa
    9,600 reviews
    5.06 km away
     
    Nearby Restaurants
    Manglar Buffet Restautant
    244 reviews
    .73 km away
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    123 reviews
    .77 km away
    Momo
    613 reviews
    .03 km away
    Bugambilias
    172 reviews
    .05 km away
    Nearby Attractions
    Dolphinaris Cancun
    3,245 reviews
    4.21 km away
    Parque Cenote Las Mojarras
    86 reviews
    7.37 km away
    Wet'n Wild Cancun
    1,585 reviews
    4.18 km away
    Ventura Park
    274 reviews
    4.18 km away
    Ask a question
    Questions & Answers
    bpalmer2017
    20 October 2017|
    Answer
    Response from GM_MoonPalace | Property representative |
    Dear Bpalmer2017, Thank you for giving us the opportunity to assist you with all your travel needs. I would like to confirm with you that a private message has been sent to your inbox requesting further information to... More
    0
    Votes
    Google Translation
    Kaffers17
    19 October 2017|
    AnswerShow all 2 answers
    Response from timnallisonr | Reviewed this property |
    1. Yes the towels are included at the pools and beach palace 2. Games are free 3. I'm pretty sure the resort credits cannot be used for room upgrades
    0
    Votes
    sandlover1981
    19 October 2017|
    AnswerShow all 2 answers
    Response from GM_TheGrandAtMP | Property representative |
    Dear sandlover, Thank you for contacting us, it will be a pleasure to assist you and to provide you Grand experience during your visit next year. Please note that the current shuttle to Beach Palace and Sun Palace is for... More
    0
    Votes
    Google Translation
    Room Tips
    "Oceanfront was BEAUTIFUL."
    Read review
    "block 90 is near the lobby but also decent for pools, recommended"
    Read review
    "Ask for room at the lemon"
    Read review
    "Sunrise area has great views of the gardens and the ocean."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing