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Park Royal Cancun

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Traveller (2955)
Pool & Beach (696)
Room & Suite (473)
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Overview
  • Excellent42%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“italian restaurant”(278 reviews)
“presidential suite”(140 reviews)
“el mirador”(44 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,901)
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Traveller rating
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1,301 - 1,305 of 1,907 reviews
Reviewed 16 September 2011

Great people and food, however there was no entertainmentMore

1  Thank Gee M
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

Reviewed 15 September 2011

the hotel is pretty nice. marble floors everywhere clean rooms. beds are kinda hard but thats how i like them.. make sure to bring your own pillows as the hotels are not that comfortable haha. great location. directly across the road for La Isla shopping...More

6  Thank Bron j
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 8 September 2011

The entertainment staff was absolutely wonderful, especially Gustavo. We went to all of the activities he was directing just because he made them so much fun. I was on a trip with my family and six other families (around 40 people), and Gustavo made us...More

4  Thank katiedepaolo
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 8 September 2011

I f you are looking for a place to rest or to have fun, this is the right place! Park Royal Cancun, in my opinion, is the best "deal" in Cancun, because the price is good and you have everything that you want! Good drinks,...More

5  Thank RaphaelGaldino
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

Reviewed 8 September 2011

My one week stay at the Park Royal Cancun Resort was definitely a memorable one. Like all other hotels and resorts, Park Royal definitely had some drawbacks, but overall, my trip was a wonderful experience. The resort was extraordinarily clean and the staff were very...More

3  Thank ctang4
Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$ 162 - US$ 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 162 - US$ 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#59 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2955)
Pool & Beach (696)
Room & Suite (473)
Dining (197)
Family and Play Areas (44)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
iupjul6
18 May 2018|
Answer
Response from Luz del Carmen R | Property representative |
The construction should be finished by no later on June 15th, 2018. Thanks!
0
Votes
Google Translation
TAHITI70
5 May 2018|
Answer
Response from user529980 | Reviewed this property |
I would call ahead of time and ask.
1
Vote
Room Tips
"suites are great"
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"use so caulking around doors and windows they leak badly in rain storms"
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"Need a mini fridge and better beds"
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"The windows in the lower cost stedio rooms do not open and this might keep me from re-visiting this resort. I..."
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