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4/2/2018 5/2/2018
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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    4/2/2018 5/2/2018
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     2 people have started booking this hotel
    US$ 306
    US$ 310
    US$ 310
    Traveller (2810)
    Pool & Beach (687)
    Room & Suite (428)
    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “el mirador” (44 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    JPMiles / Payback Arrow
    Reviews (4,664)
    Traveller rating
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    1 - 5 of 1,847 reviews

    Reviewed 2 days ago

    I'm looking forward to staying in this fine hotel again in the very near future. The staff is friendly,helpful. The hotel it self is very clean. The restaurant food was good. The atmosphere was quiet clam with no one trying to hurrying you. I like...More

    Review collected in partnership with this hotel
    Thank d0naldvincentc
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded yesterday

    Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your recent holidays and for the time taken to share your charming experience. It is enormously satisfying to know that you had a memorable stay. That...More

    Reviewed 2 days ago

    We were so excited to come celebrate my husband’s 40th birthdays there. We ended up having no hot water, loud construction noises and food was average or below. The only good restaurant had child restrictionsMore

    Review collected in partnership with this hotel
    Thank lunalevanam
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded yesterday

    Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. It is with...More

    Reviewed 5 days ago

    absolutly bad the hotel is in construction work we can´t rest and relax the tv cable don´t function and the staff don´t do nothimg actualy they smile over our trouble never we retourn to this place minimum they refuse my moneyMore

    Review collected in partnership with this hotel
    Thank rodrigoaP3000JL
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded yesterday

    Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your recent holidays. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to...More

    Reviewed 5 days ago

    I don't recommend this hotel. There was construction ongoing during our stay and the food was not good at all. There was no entertainment. We were woken up everyday at 8am by construction and throughout the night.More

    Review collected in partnership with this hotel
    Thank eileenadorothy
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded yesterday

    Dear Guest, Thank you for your preference. It was a pleasure to welcome you to Park Royal Cancún. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding...More

    Reviewed 5 days ago

    Overall this is an average hotel. I would not recommend it simply because of the construction. I came to Cancun to relax, and I was not able to achieve this at Park Royal. 90% of the time there was very loud construction noise. I had...More

    Thank rosheap
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded yesterday

    Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 195 - US$ 434 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Cancun
    • #49 Romantic Hotel in Cancun
    • #53 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Priceline, HotelsforEveryone, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveller (2810)
    Pool & Beach (687)
    Room & Suite (428)
    Dining (196)
    Hotel & Grounds (1596)
    Family and Play Areas (42)
    Bathroom (24)
    Business Centre & Event Rooms (24)
    Nearby
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    Ask a question
    Questions & Answers
    SKrystal
    15 January 2018|
    Answer
    Response from Luz del Carmen R | Property representative |
    Yes, we have luggage storage if you arrive before 3:00 pm. As soon as you arrive, you will have access to the facilities of the hotel; you just need to receive your bracelets at the front desk. Look forward to hosting you... More
    0
    Votes
    Google Translation
    Room Tips
    "Don't stay here!"
    Read review
    "If your child is close to (or looks) 12 yrs old put 12 when checking in. This will give you the option to..."
    Read review
    "I requested to clean our room at 9AM, but was not cleaned until 7PM, and that too after several reminders."
    Read review
    "higher floors not looking at construction"
    Read review
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