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    Marriott Cancun Resort

    Blvd Kukulcan | Zona Hotelera, Cancun 77500, Mexico
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    24/12/2017 25/12/2017
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    US$ 862
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    Traveller (3449)
    Room & Suite (691)
    Pool & Beach (666)
    Overview
    • Excellent64%
    • Very good27%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “casa magna” (615 reviews)
    “breakfast buffet” (260 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Reviews (4,097)
    There are newer reviews for Marriott Cancun Resort
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    1,381 - 1,385 of 3,482 reviews

    Reviewed 14 May 2015

    When checking in the staff offered an upgrade for a reasonable price, so I stayed in the Ocean Premium Suite. It has a really spacious porch close to the ocean (stunning view!). The hotel`s location is ok. If you`re travelling by car it offers free...More

    2  Thank Pedrokt
    Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 14 May 2015

    Dear Pedrokt, Thank you for trusting Marriott CasaMagna Cancun for your vacation time and I’m glad you had the opportunity to enjoy one of our suites with the wonderful Caribbean views. Thank you for noticing our genuine and friendly staff, we like to work hard...More

    Reviewed 13 May 2015

    This was my 2nd time at this property. I love the location - close to restaurants, a convenience store and a bus stop. Our room on the 1st level near the pool was nice, but I wouldn't say great. Most important thing to note: the...More

    2  Thank Nicole W
    Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 14 May 2015

    Dear Nicole W, I’m happy to know you enjoyed to the fullest your visits to our hotel, thank you for trusting us during your vacations. It is great to know you experience a wonderful service I’ll share your lovely comments with Daniel Gilberto, Judith, Santiago,...More

    Reviewed 13 May 2015

    Our 3rd trip in 3 years here and every time the service is excellent, the resort is gorgeous and the food and drinks are amazing. Special thank you to Victorino, David and Effren for always taking such good care of us on the beach! Thank...More

    1  Thank Denise S
    Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 13 May 2015

    Dear Denise S, I’m glad to know that you are part of Marriott Cancun family, is very pleasant for us to host your trips every year so we can pamper you. As you mention our Beach service is perfect, that way you just have to...More

    Reviewed 12 May 2015

    I read a SCAM alert here regarding the "Stay 4, Pay 3" rate. I reached out to Marriott to verify my rate before I left. I am happy to report that I did not have an issue with billing following my departure. Checking in &...More

    Thank 13Heart
    Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 13 May 2015

    Dear 13Heart, I’m happy you enjoy the hotel and the warm weather of Cancun, as you mention the property is great, with easy beach access, a vast culinary offer and great treat for Marriott Rewards member. We appreciate your warm comments and we will definitely...More

    Reviewed 12 May 2015

    I visited Cancun for first time back in 2003, before hurricane hit. this place is gorgeous and I miss it SO much. very magical hotel, quite fancy, restaraunts are very nice. cleanliness is top notch!! at night you can see the giant hot tub all...More

    Thank Pam D
    Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 13 May 2015

    Dear Pam D, Thank you for taking a time and share your experience with us, I hope you can come back soon, so you can experience the new Cancun and our hotel. Looking forward to see you soon, Sincerely, Manuel Magaña Hotel Manager

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    JW Marriott Cancun Resort & Spa
    4,480 reviews
    #11 of 176 hotels in Cancun
    0.2 km
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 192 - US$ 712 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Cancun
    • #13 Top resorts Hotel in Cancun
    • #14 Luxury Hotel in Cancun
    • #14 On the Beach Hotel in Cancun
    • #14 Spa Hotel in Cancun
    • #14 Family Hotel in Cancun
    • #20 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 450
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, TravelUp, Expedia, Booking.com, Travelocity, Hotwire, getaroom.com, TripOnline SA and Evoline ltd so you can book your Marriott Cancun Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Marriott Casamagna Cancun Hotel Cancun ,
    • Marriott Cancun ,
    • Cancun Marriott
    Add Photo Photos
    Traveller (3449)
    Room & Suite (691)
    Pool & Beach (666)
    Dining (249)
    Hotel & Grounds (2030)
    Bathroom (70)
    Business Centre & Event Rooms (18)
    Family and Play Areas (12)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
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    Ask a question
    Questions & Answers
    alisonbalbarino
    13 December 2017|
    Answer
    Response from californiaOC | Reviewed this property |
    They let you pick multiple packages, I believe it was 149 US per person for 3 of the typical offerings you would get at many resorts. I do not remember what it was al la carte to be fair. I just walked by. There are also... More
    0
    Votes
    jcdsm
    9 December 2017|
    AnswerShow all 3 answers
    Response from MarriottCancun | Property representative |
    Dear jcdsm, Our first section of renovations will be completed in mid January, with ongoing sections throughout the year (we are expecting to have our whole property ready at the end of 2018).
    0
    Votes
    triplover35
    26 November 2017|
    AnswerShow all 3 answers
    Response from Teresa H | Reviewed this property |
    I know what you mean. It took a few tries to get the right email, but here it is: Phone +52-998-881- 2087 TripAdvisor won't let me embed a link, so I've separated it... mcr. concierge @ marriott. com
    1
    Vote
    Room Tips
    "high floor"
    Read review
    "Get a room at the end of the wing. You’ll be lulled asleep by the waves."
    Read review
    "I'd pick an ocean view personally"
    Read review
    "Upper floors would seem to be best - only 6 floors. Heard the ocean with no problem!"
    Read review
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