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CasaMagna Marriott Cancun Resort

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#15 of 183 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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CasaMagna Marriott Cancun Resort
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3,462 Reviews from our TripAdvisor Community

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Showing 2,940: English reviews
Chattanooga, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

My CasaMagna experience was one of the best I have ever had. I travel a lot and have been to many "resorts" . CasaMagna's staff was superior. Everyone was attentive and friendly. I felt as though they genuinely wanted to exceed my expectations. Our room has an excellent view of the Caribbean. And watching the water in the evening was... More 

Helpful?
Thank Lynnette T
Lexington, Kentucky
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

I have stayed here twice and both times have been enjoyable. The staff is friendly. The rooms are quiet. I hope to visit there again. The beach in front of the hotel is nice and the ocean view rooms provide a very nice view. All in all, a very nice place to stay.

Helpful?
Thank sandysuff
CT
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 days ago NEW

this was my second time in Cancun, but the first time at Casa Magna. Main things I liked- they had a very good breakfast, good WiFi around the pools. Very nice beach with a lots of space. Very attentive staff. In comparison, we went by Hyatt which has the delphinarium, and their beach was so much smaller and crowded.

Helpful?
1 Thank dipaCT
1 review
Reviewed 2 days ago NEW via mobile

My husband and I both enjoyed the couple's 1 hour body massage. The Masseuses were Virginia-Viany, and Vicky. They were professional and friendly. I have fibromyalgia and Visit really helped relieve my muscle aches and tightness. My husband enjoyed his massage as well. The facilities were lovely and very relaxing. I would definitely recommend both Masseuses. They are just great.... More 

Helpful?
Thank gabrielmacko
1 review
Reviewed 2 days ago NEW

We had an amazing family thanksgiving visit to CasaMagna. The staff all over the hotel were friendly and attentive. Eleny, Pancho and Victor made our beach days extremely pleasant and educational, by allowing us to work on our spanish. In the Spa, Elena and Carmen took such wonderful care of my mother and wife that I went to see Elena... More 

Helpful?
Thank Scott D
Denver, Colorado
1 review
Reviewed 3 days ago NEW

The staff is very friendly and service oriented. We had a superb service at the restaurant we were always greated with a smile by beautiful Alma Navarro. Our waiter was very attentive and friendy; Mr. Enrique Lopez. My girls and wife were very happy without a doubt.. The pool amenities and restaurants are first class. We had an unforgettable experience... More 

Helpful?
Thank drherfter
Philadelphia, Pennsylvania
1 review
Reviewed 4 days ago NEW

We remained impressed by service of this hotel. Special thanks to our waiter Christian - you made our breakfasts ordered precisely . They had an exceptional program for Thanksgiving evening: high-end buffet and entertainment by a work champions in tango... We loved every single second of our trip. Thank you all stuff who made it happen.

Helpful?
Thank vjik19
San Francisco, California
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW

Nice resort. Not too big, easy to get around. Staff was good. Upgraded to ocean view as a Marriott Gold. Good breakfast buffet (not comp for Gold, but most rates include it I think). Downside - the rooms are kinda small.. tough to fit a family but manageable. Specifically, we enjoyed: 1. The pool is heated! We really enjoyed this... More 

Helpful?
1 Thank Ansh100
Chicago, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

We've been visiting the Casa Magna Marriott Cancun facility for the past 25 years. Truly an excellent venue for relaxation and family enjoyment. Every facet of this hotel is outstanding starting with the concierge staff, front desk, La Capilla restaurant staff, housekeeping staff, pool personnel, management team and supporting services such as taxi services. Overall very attentive, dedicated and wonderful... More 

Helpful?
1 Thank Mario C
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Mario C, Thank you very much for staying at Marriott CasaMagna once again! We really value your loyalty, it makes us happy to know that throughout this 25 years you've always had an amazing experience at our resort. Pampering our guests with excellent service is always our priority, your satisfaction is always the most important thing to us. I... More 

Atlanta, Georgia
Level Contributor
4 reviews
Reviewed 6 days ago NEW

Our 10th time at this property. Very consistent quality. Great staff, immaculate property, Mexican architecture is different from others on the hotel zone. Used the spa this trip and had great massages. Staff is the best part of this hotel, they are very attentive and friendly. Enrique Lopez Gallardo is the best. Can't go wrong with a stay here

Helpful?
Thank atlfam1
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear atlfam1, Thank you very much for staying at Marriott CasaMagna once again! Your loyalty is very imporant to us, we are definitely impressed to know this has been your 10th stay with us! It’s great to know that you enjoyed our Spa and had a delightful experience in it, I invite you to try an outdoors massage so you... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 10,259 - ₹ 55,810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Spa Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 Luxury Hotel in Cancun
#15 On the Beach Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
193 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high level. The view is better.”
 of 5 bubbles 667lynnettet, 2 Dec 2016 | Read review
“Ocean view rooms provide a nice view of the ocean.”
 of 5 bubbles sandysuff, 2 Dec 2016 | Read review
“Ocean front rooms can be noisy”
 of 5 bubbles drherfter, 30 Nov 2016 | Read review
“Fantastic Caribbean Sea rooms overseeing a superb pool facility”
 of 5 bubbles H7192WUmarioc, 28 Nov 2016 | Read review
“All rooms have great views but the inside rooms are better because they see the pool facilities and the gulf! Gorgeous!”
 of 5 bubbles BarbaraR145, 27 Nov 2016 | Read review
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