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Fist be aware the Shuttle only takes you from the Airport to the Hotel and not from the Hotel to the Airport Except in my case where the Shuttle never showed to pick me up from the airport!! After waiting there for 20 minutes I...More
We had to stay at this hotel to catch an early flight the following day. We were excited about our stay because the website showed spotless facilities but clearly the photos were taken several years ago. The check in was slow because there is only...More
Although the website says they provide airport transportation, it's only from the airport. You HAVE to take a taxi to the airport. The tv has NO English speaking stations. The fan on the a/c unit was enough to wake the dead and the sink in...More
Booked this hotel on our last night in the yucatan area for its proximity to the airport and because the website we booked it through announces a airport shuttle service. We used the free shuttle to go from the airport to the hotel which worked...More
We stopped overnight after the flight from England before travelling on to Chichen Itza the next morning.
The hotel provides clean and comfortable accommodation. Our standard room was a good size with a large and comfortable bed, with air conditioning and en suite bathroom. The...More
Response from caratoledoohio | Reviewed this property |
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get... More
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get you to come with them. If you have a reservation the shuttle will come for you! Stand outside by the Starbucks and the van will say Comfort Inn on it. You must arrange with the hotel ahead of time for the shuttle!