We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Paper thin walls. No sleep. The staff was making to much noise in the corridor. Transportation fra hotel to airport costs 400 pesos (4 minute drive...) way too expensive. Clean rooms though. Would not stay again.
Had a 6am flight so had to spend a night in Cancun.
The hotel picks you up in their bus but you have to book a taxi back from the reception.
We were given a very clean quiet and comfortable room.
We asked for extra...More
Got stuck for a place to stay for the night, was told that this place was ok, and would pick us up from the airport for free. On arrival, reception smelled a bit damp, and not a very clean feeling. Got our bedroom key, didn't...More
It was a long day of travelling. All I was looking forward to was a nice hot shower. Upon arrival I was told there was no hot water. I couldnt really leave because you cant get a refund when you book online. And it was...More
Check in hotel tonight at 10 from online booking. Told no hot water and would not be fixed for a few days. No concession. No car to go somewhere else. Not desk fault and mgr not in. Also find rate on site is less than...More
Response from caratoledoohio | Reviewed this property |
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get... More
You can not get a shuttle back but a taxi is about 500 peso? we paid 20 usd. You pick up the shuttle outside of the "safe area" of normal resort shuttles. Do not listen to the taxis and numerous others that will try to get you to come with them. If you have a reservation the shuttle will come for you! Stand outside by the Starbucks and the van will say Comfort Inn on it. You must arrange with the hotel ahead of time for the shuttle!