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Hotel Hacienda de Castilla

219 reviews
#114 of 177 Hotels in Cancun
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Traveller (57)
Room & Suite (126)
Dining (28)
Overview
  • Excellent20%
  • Very good39%
  • Average24%
  • Poor8%
  • Terrible9%
Travellers talk about
“hotel zone”(10 reviews)
“bus routes”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (219)Write a Review
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31 - 35 of 79 reviews
Reviewed 27 January 2015

You get what you pay for... Bad: Wifi was terrible, with connectivity going in and out, the night clerk was unhelpful and unfriendly to the point of arrogant rudeness, there were power tools in use during the day just below my room for much of...More

3  Thank Marc F
Reviewed 21 November 2014

I booked this hotel as part of my vacation package from Expedia. The location is hard to find and the surrounding looks like a place of refugee. You don't want to walk outside in the evening. The hotel is cheap so the facilities are fine...More

6  Thank VeraWeiYang
Reviewed 25 September 2014

Have you ever wanted to know what $25/night in Downtown Cancun will get you? Book this room. My wife and I stayed here for one night following a week at a posh all-inclusive place in Playa del Carmen. The difference of airfare from one day...More

17  Thank Hypergruv
Reviewed 12 September 2014 via mobile

Yes, I understand it's a budget hotel. Yes, I understand it's not a 5 star hotel... Here are MY facts: If you want to save money this is not the way to go; you will end up spending a lot on taxis since it's (very)...More

4  Thank Yamanqui T
Reviewed 6 August 2014

We spent 3 days, very clean, everything works perfect , Wi-Fi, clean towels, small pool ok, food so good and staff so friendly.""""" inconvience"""" is the location , good to walk until 7pm after that, need taxi. Also need to install elevators. It is hard...More

3  Thank Adriana D
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$ 23 - US$ 41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 23 - US$ 41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (57)
Room & Suite (126)
Dining (28)
Pool & Beach (28)
Amenities (28)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Chelsea P
18 November 2016|
Answer
Response from Diego C | Property representative |
Greetings: We have a the beach of Puerto Juarez around half an hour walking distance from the hotel. The best ones are around 20 minutes on bus. Theres a bus stop 1 block away from the hotel
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RalphES
23 October 2016|
Answer
Response from Diego C | Property representative |
Greetings, yes we have wheelchair accesible rooms, just when your make your reservation please add the observation . If you need anyhting else please get in contact with us
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Room Tips
"Rooms are not quiet, and service is sun-standard, wasted my money"
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"If you are going to stay here, ask to be close to the boiler so you will have hot water!!"
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"If you want to have an uninterrupted wi-fi, take a room close to the reception!"
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"The rooms are around an internal quadrant. I would ask for quiet air con....if you don't get it straight..."
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