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Hotel Hacienda de Castilla

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Traveller (57)
Room & Suite (126)
Dining (28)
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Overview
  • Excellent20%
  • Very good39%
  • Average24%
  • Poor8%
  • Terrible9%
Travellers talk about
“hotel zone”(10 reviews)
“bus routes”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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1 - 5 of 80 reviews
Reviewed 4 March 2018 via mobile

The whole Hotel is old and need some refurbishment, we spend two nights there and payed a cheap price for it. Don't expect a luxus hotel or anything else. The Pool also looks a bit old, but get cleaned every morning. There are everytime Taxis...More

Thank Tim K
Reviewed 15 February 2018

Resort was not very clean, bathroom was dirty and had hair in the corners of the wall, sheets were dingy, had to call the front desk 3 times to get a bathroom. No Beach, the best thing was the massage by adelle, and the breakfast,...More

Thank seabronbowler
Reviewed 28 December 2017 via mobile

The place is cheap, clean and safe. Plus the pool table and on site restaurant was nice. However the WiFi was not working at the time I was there. This is a major problem for any traveler. There is strip club a block away too....More

Thank Steven V
Reviewed 5 December 2017

A very functional, interesting looking hotel. All of the bottom level rooms seem to be used for storage. The habitable rooms are okay with large beds and hot water. The restaurant is a highlight, with great food and drinks. The pool was nicely kept, and...More

Thank StuartandDenese
Reviewed 4 September 2017

So many problems. 1 - “The internet works about 30% of the time” (this is a DIRECT quote from the guy who checked us in!). When I finally did get the internet to work, it took forever to load, which was impossible to use for...More

Thank Tricia S
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$ 21 - US$ 42 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 21 - US$ 42 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (126)
Dining (28)
Pool & Beach (28)
Amenities (28)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Chelsea P
18 November 2016|
Answer
Response from Diego C | Property representative |
Greetings: We have a the beach of Puerto Juarez around half an hour walking distance from the hotel. The best ones are around 20 minutes on bus. Theres a bus stop 1 block away from the hotel
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RalphES
23 October 2016|
Answer
Response from Diego C | Property representative |
Greetings, yes we have wheelchair accesible rooms, just when your make your reservation please add the observation . If you need anyhting else please get in contact with us
1
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Google Translation
Room Tips
"Rooms are not quiet, and service is sun-standard, wasted my money"
Read review
"If you are going to stay here, ask to be close to the boiler so you will have hot water!!"
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"If you want to have an uninterrupted wi-fi, take a room close to the reception!"
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"The rooms are around an internal quadrant. I would ask for quiet air con....if you don't get it straight..."
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