We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Caribbean

Show Prices
#35 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Caribbean
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,861 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Caribbean
See the most recent reviews
Showing 1,466: English reviews
Georgia, USA
Reviewed 14 February 2016

We just returned from our 5 week stay at the Royal Caribbean and it really makes me sad that it may only be operable for 2 more years. We have come many years and we are never disappointed. The staff couldn't be any friendlier and helpful. Fernando and the activity crew make the stay fun. The restaurants go out of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank cobri
Stamford
Reviewed 14 February 2016

People stake out chairs by pool and beach at 7 am by putting towels on them and there empty most of day. When going down to beach or pool at 9 am impossible to find a chair our pool because there's a towel on every one of them.... Yet the pool is 3/4 empty ... These people leave towels on...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 68victork
Cristóbal G, Online Community Care Coordinator. at The Royal Caribbean, responded to this review

Dear 68victork, Thank you for taking time to post about our resort. As you mentioned, we do have a strong policy about towels and seats. We've share your comments with Guest Services manager to ensure this policy is correctly enforced so all of our customers can enjoy the beach in a lounge. Please accept a sincere apology for not being...

Texas
Reviewed 14 February 2016

I found this property to be exactly what I like in a resort hotel: quiet, very well maintained, attractive, and everything you need onsite. The facility itself is immaculate and, though not all-inclusive, it has laundry facilities, concierge service, and a well stocked market with fresh foods, a decent wine and liquor selection, and even DVD rentals for use with...

 Report
Helpful?
Thank Kim H
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Kim H: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good...

Reviewed 13 February 2016 via mobile

We stopped over in way to Cuba and had a fantastic waterfront room / suite in pristine condition Staff most obliging and dinner at Te restaurant very good having taken our waiters recommendations For nightlife we ventured into the bar to a regular karaoke scene - I thought I was going to be one of the older guests in mid...

 Report
Helpful?
1Thank Stemicmellac
Cristóbal G, Online Community Care Coordinator. at The Royal Caribbean, responded to this review

Dear Stemicmellac, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Reviewed 10 February 2016 via mobile

Stayed here for 3 nights... Room was clean, resembles a 3.5 star quality resort (which is what we booked). The reason I gave 4 stars and not 5 is because of the staff. It was hit and miss. Checkin was boring, no excitement and didn't feel welcomed. As we settled, we found the servers in the restaurant and the concierge...

 Report
Helpful?
Thank Sprangie
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Sprangie, Thank you for taking time to post about our resort. We always strive to provide our guests with the highest satisfaction rates and we're sorry to learn we fell short of achieving this goal during the check-in. We're sharing your comments with Guest Services manager so that our service may improve. We're sure that TripAdvisor's Community will appreciate...

1025 Budapest
Reviewed 10 February 2016

The Royal Caribbean has a beautiful sandy beach. However not really for swim because of the waves. Beautiful and clean surroundings. The staff at Royal Caribbean is helpful and very kind. You feel safe.

Review collected in partnership with this hotel
 Report
Helpful?
Thank mariebY5160WK
Cristóbal G, Online Community Care Coordinator. at The Royal Caribbean, responded to this review

Dear mariebY5160WK, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Carmel, New York
Reviewed 9 February 2016

After three flight delays on hold on the phone 2 to 3 hours finally left blizzard at Newark airport arrived in Cancun sunny 70s and 80s went to the Caribbean check in and then went to the beach breakfast buffet at the Royal Caribbean is the best also dined at capt.'s Cove poncho willies at The Royal Sands and the...

 Report
Helpful?
Thank william c
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear william c, Thank you for taking time to post about our resort. We're sure that TripAdvisor's Community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Chicago
Reviewed 9 February 2016

We have been coming to this resort for over ten years and have always found the facilities to be exceptionally clean and well-maintained, the food at the resort restaurants is delicious, always fresh, with exceptional variety and at reasonable cost. Since we value our health, we especially appreciate the reverse osmosis treated water so we don't have to worry. Staff...

Review collected in partnership with this hotel
 Report
Helpful?
Thank brendatQ6708FZ
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear brendatQ6708FZ, Thank you for taking time to post about our resort. We're sure that TripAdvisor's Community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Richmond, Virginia
Reviewed 8 February 2016

This is our second time to the Royal Caribbean (the last time was as a guest 12 years ago) and it has been meticulously maintained. If you want something more contemporary or flashy this isn't the place. However, the rooms are spotless, service is fantastic and everyone is very friendly. Their restaurant (and the one at their sister facilities either...

 Report
Helpful?
Thank ChurchHillVA
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear ChurchHillVA, Thank you for taking time to post about our resort. We're sure that TripAdvisor's Community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Hunstville
Reviewed 8 February 2016

We stayed in the Royal Caribbean from January 29th through February 2nd. The facilities, including and especially the beach are outstanding. The service is great; the staff is friendly and helpful, but not pushy. The room had a minor issue, but not anything troubling. We will stay with the Royal Resorts again in the future.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 904brycef
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear 904brycef, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

1,477 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1136)
Viewed
Hotel & Grounds (178)
Viewed
Pool/Beach Area (273)
Viewed
View from Room (136)
Viewed
Room/Suite (95)
Viewed
Bathroom (17)
Viewed
Dining (19)
Viewed
Family/Play Areas (11)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (404)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (321)
Viewed
Amenities (47)
Viewed
Beach (20)
Viewed
Pool (36)
Viewed
Dining (21)
Viewed
The Hotel (45)
Viewed
Two Bedroom Villa (152)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (8)
Viewed
Dining (2)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
7.9 km away
Fiesta Americana Villas Cancun
0.3 km away
Emporio Hotel & Suites Cancun
7.8 km away
Krystal Grand Punta Cancun
Show Prices
Show Prices
Show Prices
7.7 km away
Krystal Cancun
Krystal Cancun
#69 of 181 in Cancun
4,587 reviews
0.2 km away
The Royal Islander All Suites Resort
3.7 km away
The Westin Resort & Spa Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 7,134 - ₹ 16,036 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Vacatia, Booking.com, Despegar.com, Priceline and Hotels.com so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#28 Spa Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Caribbean staff and other travellers.
156 questions
Ask a question
Ponte Vedra Beach, Florida
Green Valley
Lake Geneva, wisconsin
4 months ago
new jersey

See all questions (156)

Questions? Get answers from The Royal Caribbean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea side view.”
 of 5 bubbles dharmenderg2013, 21 Mar 2017 | Read review
“Our room was 424A had an amazing view. ... the balcony on the suites were huge , very small on the reg rooms.”
 of 5 bubbles , 20 Mar 2017 | Read review
“No really "Bad" rooms - all have similar (spectacular) views of the beach and the turquoise waters.”
 of 5 bubbles jhw2, 19 Mar 2017 | Read review
“Rooms on the beach are the best, the view is amazing!”
 of 5 bubbles AnilS567, 16 Mar 2017 | Read review
“Higher level rooms have great views of pool and beach/ocean”
 of 5 bubbles debbiewA5919QE, 14 Mar 2017 | Read review
5 of 5