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    The Royal Caribbean

    Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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    8/10/2017 9/10/2017
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    US$ 148US$ 154
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    Overview
    • Excellent57%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Royal Caribbean
    Special Offer: GET $300 USD in Credits!
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (2,102)
    There are newer reviews for The Royal Caribbean
    See the most recent reviews
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    411 - 415 of 1,650 reviews

    Reviewed 23 August 2016

    The staff is courteous and service oriented, always ready and willing to help. The common areas are clean and very well maintained. The villas are clean and the kitchen has the essentials for staying in if so desired.

    Review collected in partnership with this hotel
    1  Thank eesora
    Response from Cristóbal G, Online Community Care Coordinator at The Royal CaribbeanResponded 24 August 2016

    Dear eesora, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

    Reviewed 23 August 2016 via mobile

    Love the Royal Caribbean, atmosphere and staff. Late August less crowded than usual. Great family getaway. Resort needs a little updating and the main restaurants (claims to have variety of food) but don't expect much. This place is perfect to relax and enjoy family time,...More

    1  Thank Sophia H
    Response from Cristóbal G, Online Community Care Coordinator at The Royal CaribbeanResponded 24 August 2016

    Dear Sophia, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your relaxing stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during...More

    Reviewed 23 August 2016

    stayed sat.to sat. all the employees are nice and respectful. resort has a wonderful pool. . cant wait to go again. If you do stay here be sure when you first checkin to buy your excursions they book up fast. they have a restaurant on...More

    Thank Linda C
    Response from Cristóbal G, Online Community Care Coordinator at The Royal CaribbeanResponded 24 August 2016

    Dear Linda, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 22 August 2016

    We just returned from a week at the Royal Carribbean. We had a 2 bedroom unit in building A with a beautiful ocean view. The room was great for 5 adults. Sam, our concierge was so friendly. He remembered my name from day 1, and...More

    Thank Judy W
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal CaribbeanResponded 22 August 2016

    Dear Judy, Thank you for taking time to post about our resort. We're sharing your comments with our Guest Services Manager so that our service may improve. On the other hand, we're glad to learn you've enjoyed your stay at The Royal Caribbean and we...More

    Reviewed 19 August 2016

    Once again our stay at The Royal Caribbean was what we expected. The resort is always in excellent condition, the staff are friendly . . . no need to worry when you are here. Visit Felix at the sports desk for your beach towels or...More

    Thank Sg-on-vacation
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal CaribbeanResponded 22 August 2016

    Dear Guest, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy your visit. We'll make sure to personally praise Felix for leaving such a good impression...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 112 - US$ 323 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Family Hotel in Cancun
    • #18 Romantic Hotel in Cancun
    • #30 Spa Hotel in Cancun
    • #32 Top resorts Hotel in Cancun
    • #34 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, TravelUp, Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, HotelQuickly, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Caribbean Hotel Cancun ,
    • Royal Caribbean Hotel Cancun ,
    • Cancun Caribbean Resort Royal ,
    • Royal Caribbean Resort Cancun ,
    • Royal Carribean ,
    • Caribbean Royal
    Add Photo Photos
    Traveller (1197)
    Pool & Beach (442)
    Room & Suite (403)
    Dining (44)
    Hotel & Grounds (671)
    Bathroom (17)
    Family and Play Areas (14)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Pauline424
    21 September 2017|
    AnswerShow all 3 answers
    Response from smartwmn | Reviewed this property |
    The Caribbean will still be a Royal Resort next June. Later in the year it will change hands.
    0
    Votes
    Rebeca M
    13 September 2017|
    Answer
    Response from smartwmn | Reviewed this property |
    They don't have kayaks but snorkel gear is good quality and free for guests. Tennis equipment is included and small sailing boats like sunfish are available free but must be booked ahead. Water aerobics, bingo, volleyball... More
    0
    Votes
    Room Tips
    "I would request ocean view room"
    Read review
    "All rooms are beach front I stayed in floor 3- 5335A, we were centered to the pool and beach. Perfect view."
    Read review
    "Ask for a higher floor for a nice view of ocean. Our building was next to the lobby building which was..."
    Read review
    "Every room has a full view of pool and ocean"
    Read review
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