We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Islander All Suites Resort

Hotwire.comUS$ 146*
View Deal
#34 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 149*
US$ 146*
US$ 149*
US$ 149*
US$ 146*
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Royal Islander All Suites Resort
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,940 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Islander All Suites Resort
See the most recent reviews
Showing 1,611: English reviews
Chicago, Illinois
Reviewed 18 April 2016 via mobile

I spent 5 days at this resort and I had an absolutely wonderful stay and will be back. I picked this hotel based on the reviews and I'm so glad that I did. I had to change rooms Saturday and I was a bit displeased at first but the room that I was put into had an even better ocean...

 Report
Helpful?
Thank ashley f
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Ashley, Thank you for taking time to post about our resort. Royal Resorts is a Family-Friendly company and our resorts are built with relaxation in mind. We appreciate your comments and we'll share those with the appropriate channels so that our service may improve. We're certain that TripAdvisor's Community will appreciate your insights about our resort and they will...

Kent, Washington
Reviewed 17 April 2016

I have owned at this resort for 20 years and it never disappoints. I have used it to trade to Europe, Hawaii and other Mexican locations, but always enjoy coming back to the Cancun property. All properties in Cancun are spotless, staffed with great people and have virtually anything you need on a VACATION. If you want "all inclusive" stay...

 Report
Helpful?
1Thank Eckullrich
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Eckullrich, Thanks so much for writing a review about The Royal Islander. We love hearing from our members about their vacation experiences. We're delighted to read that we have been covering your expectations for 20 years. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away...

Allentown, Pennsylvania
Reviewed 17 April 2016

This time at the Islander. We also visited the Royal Cancun for the first time as well as the Royal Caribbean and the Royal Sands (we own a timeshare at the Sands) I found that all of the Royal resorts are wonderful in their own way. Food at the resorts is excellent and there are many excellent off-resort restaurants near...

 Report
Helpful?
Thank jamesmolly2016
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear jamesmolly2016, Thank you for taking the time to review your stay with us. We love hearing from our members and their vacation experiences. It sounds like you were able to easily move from one sister resort to another thanks to our inter-resort shuttles available for all our members and guests. We appreciate your feedback and look forward to welcoming...

Moron, Argentina
Reviewed 15 April 2016

The resort is great! we spent an unforgettable holidays, we went there 20 years ago when we just married, and now we´ll back with our young daugther and son, again the perfect place, warm, clean and same good service. thanks!!

 Report
Helpful?
Thank emilio p
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Emilio P, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and that our staff strived to help make you feel like we were your "home away from home!" You could not give us any higher compliment than a...

North Las Vegas
Reviewed 14 April 2016

The staff was very welcoming and pleasant. Always helpful and available. They have a convenience store for any emergency or anything you need. The beach is steps away. The beds were comfy. The bathrooms were clean.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Chavez387
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Chavez387, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Mifflenville
Reviewed 14 April 2016

royal resorts, excellent place to stay. Being able to go to any of the resorts to eat and drink is outstanding. 99% of staff are very helpful, Thomas Moore excellent at sitting up day trips to basically anything you would like to do.

 Report
Helpful?
Thank Ken M
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Ken M, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Southern New Hampshire
Reviewed 14 April 2016

We just left the Royal Islander. We absolutely loved our beachfront suite. It had a nice full kitchen with everything needed to make a meal. All of the staff seemed happy and smiling. Flor our maid was exceptional. The few employees I talked with said that is a really good place to work. Most of those were long time employees....

 Report
Helpful?
Thank mustangwitha302
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear mustangwitha302, We appreciate you taking the time to write a review about your recent stay with us. We're glad to hear you had an overall nice stay with us. It’s great that you were able to enjoy the amenities around the resort and give yourself the time you deserve to relax. Please accept our most sincere apologies for the...

Schaumburg, Illinois
Reviewed 12 April 2016 via mobile

I want all to know if you stay after a Saturday, you will spend your Saturday wasting time getting your other room sorted out!! I should have been enjoying my vacation and now, Saturday WASTED! What is worse, is that many of us staying over the Saturday were locked out of our rooms at 11am. When I called to cancel...

 Report
Helpful?
Thank RAMontero
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear RAMontero, Thank you for taking time to post about our resort. One of our goals is to communicate accurately and assertively with our customers. We've made sure that the information regarding the room switching on Saturday is available at our website and at all of our business partners' websites. Nevertheless, we're sharing your comments with both: guest services and...

Middletown, Delaware
Reviewed 11 April 2016

The Royal Islander and all the Royal resorts are exceptional... first class accommodations, restaurants, and more importantly, the staff is excellent. I've been going with family for about 15 years. We love it and wouldn't think of going to any other resort!

Review collected in partnership with this hotel
 Report
Helpful?
Thank patricialT670BF
Cristóbal G, Online Community Care Coordinator. at The Royal Islander All Suites Resort, responded to this review

Dear Member, Thanks so much for writing a review about The Royal Islander We love hearing from our members and their vacation experiences. It sounds like you were able to enjoy the restaurants and the service from our hosts that we have to offer to all our guests. We thank you for your continued loyalty and we can't wait to...

Ft Wayne
Reviewed 11 April 2016

This resort is a terrific resort for families. We played tennis and kayaked at the resort. The suites are great for a family as there are kitchens and bedrooms. We liked the buffet breakfast, but also used the onsite market for cereal and coffee in the room.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Camille O
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Camille: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We aim to offer a relaxed, family-friendly experience taking care of your good rest without noise or any annoyance. We're glad to learn...

1,457 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1183)
Viewed
Hotel & Grounds (199)
Viewed
View from Room (163)
Viewed
Dining (41)
Viewed
Room/Suite (132)
Viewed
Pool/Beach Area (215)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (7)
Viewed
0:48
Videos (1)
Viewed
Other (410)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (254)
Viewed
Amenities (44)
Viewed
Beach (21)
Viewed
Pool (26)
Viewed
Dining (10)
Viewed
The Hotel (34)
Viewed
Villa (119)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (8)
Viewed
Dining (3)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.4 km away
Emporio Hotel & Suites Cancun
8.1 km away
Fiesta Americana Villas Cancun
8.0 km away
Krystal Grand Punta Cancun
Show Prices
Show Prices
Show Prices
4.7 km away
The Westin Lagunamar Ocean Resort Villas & Spa
7.8 km away
Beachscape Kin Ha Villas & Suites
0.2 km away
The Royal Caribbean
The Royal Caribbean
#37 of 181 in Cancun
1,951 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 3,305 - ₹ 13,803 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Vacatia, Hotels.com, getaroom.com and HotelQuickly so you can book your The Royal Islander All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#27 Spa Hotel in Cancun
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Islander All Suites Resort staff and other travellers.
149 questions
Ask a question

See all questions (149)

Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have an ocean view. Some view the ocean and the bay.”
Tmc48, 25 May 2017 | Read review
“Needs new pillows and beds and rooms are dated, but big”
985lilliev, 21 May 2017 | Read review
“All rooms have a beautiful view unlike some other resorts where you may or may not have a good ocean view, a huge bonus knowing you will have a room with a view!”
500kenb, 16 May 2017 | Read review
“Higher up is a better view but if you have children you might want a lower room that walks out to the pool. Elevators are available, as are ramps and pool lifts by request for handicapped to get in and out of the pool. ”
pamelar864, 15 May 2017 | Read review
“Sorry, everything was great. ”
williamlT4523KD, 8 May 2017 | Read review
5 of 5
Hotwire.com
US$ 146* /night
View Deal
Booking.comUS$ 149
Hotels.comUS$ 146
TripAdvisorUS$ 147
View all 6 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates