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The Royal Islander All Suites Resort

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#36 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Royal Islander All Suites Resort
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1,849 Reviews from our TripAdvisor Community

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Showing 1,535: English reviews
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Lincoln
Reviewed 3 days ago NEW

Such a special resort. It is such a friendly and relaxed place. The food at the restaurants is the best of the Royal Resorts. The staff is so helpful. It is always well kept up. In fact every room received new towels the week we were there. This is just an example of how well they take care of it.

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Helpful?
Thank Z3093HEmarye
Greeville
Reviewed 3 days ago NEW

This resort is great but the staff make it AWESOME! Its nice and quiet. Didn't have to worry about any crazy spring breakers. So relaxing. The resort is clean and well kept. Best sangria Ive ever had. I felt safe the entire stay which was a concern I had when I first booked. Wifi in the room was great but...

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Thank Brittani F
Westerville
Reviewed 4 days ago NEW

This is a wonderful choice for a vacation spot. The villas have two bedrooms and two baths along with a kitchen and living room and dining area. It is very clean and well maintained. The service level is outstanding. The beach is beautiful with many palaces for shade. While the water is a bit rough, it is beautiful. The restaurants...

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Thank Sandra S
Minneapolis
Reviewed 4 days ago NEW

This was our first time staying at the Royal Islander. We typically stay at the Royal Sands. I was quite pleased with the property. Typical of all Royal Resorts Service was very good, the property was clean and if you wanted or needed something all you had to do is ask... Everyone was happy to make your stay better. I...

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1Thank Delwin N
Reviewed 6 days ago NEW

Love this place. I have time share and have been coming here for 21 years. The service is excellent! If you don't have it, just ask and you shall receive. The waiters are very friendly, speak English well and are willing to help with not only your service here but if you need something off site, they will tell you...

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2Thank Diane G
Waconia, Minnesota
Reviewed 1 week ago

We found the Royal Islander nothing short of delightful! The restaurant meals were delicious and appropriately priced. The activities options were outstanding. The resort was clean in all areas. And most importantly, the associates were always kind, helpful, often full of personality. Having the opportunity to prepare meals in our own suite was a great fit for our family. The...

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1Thank KL42016
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Orem, Utah
Reviewed 1 week ago

We booked a 2 Bedroom, 2 Bath suite. The rooms had a living room/kitchen area between them. Both rooms had a private dressing area and a big bathroom. My wife and I stayed in the side with a King bed and my two boys in the other room with two double beds. Everything was clean and in great condition. The...

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Thank Calvin G
Fitchburg
Reviewed 1 week ago

Wonderful beach front location with clean well maintained buildings and grounds. Outstanding employees willing to go the extra mile. Great activities, services, and restaurants. Free transportation to sister resorts where you can spend the day and use the facilities the same as your home resort.

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Thank Eileen S
New York
Reviewed 1 week ago

They had trouble finding my reservation, and I spent a lot of time on my trip arguing with people at the front desk on whether or not I did or didn't have a reservation (I did). I had to move rooms mid-stay because of this, and they didn't even send a bell boy to help. There's a lot of options...

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Thank John C
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear John C, I hope this letter finds you well. My name is Cristóbal Galindo, representing Royal Resorts. While I was pleased to read that you stayed at our resort, I was disappointed to learn this visit did not fulfill your expectations. We sincerely apologize for not having met your expectations and in order to improve, we would like to...

Prairie Village
Reviewed 1 week ago

All of the Royal Resorts, including the Islander, are fabulous properties with second-to-none physical facilities, individual villas and all of the accompanying venues, and service from their employees.

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Thank B1849LAmarkf

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 3,401 - ₹ 13,668 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Vacatia, Booking.com, Hotels.com and Despegar.com so you can book your The Royal Islander All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Islander All Suites Resort staff and other travellers.
141 questions
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Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Penthouse views are amazing.”
 of 5 bubbles delwinn, 19 Mar 2017 | Read review
“Higher rooms have better views of the beach but it takes longer to get there. We chose high up and would choose that again.”
 of 5 bubbles 859calving, 13 Mar 2017 | Read review
“Mattress is too firm for me but the maid gets foam pads for the bed to make it softer and more comfortable for me.”
 of 5 bubbles 279eileens, 13 Mar 2017 | Read review
“Check out the Owner's Manuel Cancun online to rent unwanted timeshare weeks from owners. Virtually all weeks and properties are available and prices are negotiable.”
 of 5 bubbles B1849LAmarkf, 11 Mar 2017 | Read review
“Try to get the villa side, facing the ocean.”
 of 5 bubbles whvt129, 10 Mar 2017 | Read review
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