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Occidental Costa Cancun

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Occidental Costa Cancun
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4,665 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 3,032: English reviews
New York
Reviewed 14 February 2010

We are a young couple and were headed on our first vacation together. We read some somewhat negative reviews before leaving but shrugged them off as reviews by malcontents. We assumed the negative reviews were written by people who wouldn't have been happy anywhere. However, after going into our vacation with high hopes and open minds we are very dissapointed....

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4Thank smroger
Liverpool
Reviewed 11 February 2010

My partner and I managed to get a last minute absolute bargain of a holiday to Barcelo Costa and we both really enjoyed ourselves although we both agreed that we wouldn't have wanted to have paid any more. The food at the Hotel was excellent and it was lovely to be able to choose so many places to eat. It...

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1Thank bluntjenni
Royal, IA
Reviewed 10 February 2010

Out of the 12 rooms we booked, almost 50% of them had no functioning AC. Several rooms had a sewer smell as you entered. Front desk not very helpful, slow service at all eating places, (only has 4), food only so-so. Nice beach, but small. Bartenders seemed to only grudgingly get your drinks. Cocktail servers, however, were very good. We...

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3Thank ShortTimer65
michigan
Reviewed 9 February 2010

If your looking to stay at a 5 star resort, then stay at a 5 star resort. Barcelo Costa is a wonderful place and you get great service and good food for the value. Don't pay attention to the bad reviews, nothing is perfect, and if you look for things to be wrong then you'll naturally find them. My husband...

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1Thank xblondie
Des Moines, Iowa
Reviewed 9 February 2010

Would probably not stay here again. The food was poor to average. We were disappointed with the view because we wanted to experience the turquoise waters that Cancun is so famous for. Because of the location of this resort, on the bay, the water was not what we expected. The resort was the perfect size for our large group of...

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Thank jmtbse
Cornwall
Reviewed 7 February 2010

We stayed at the Barcelo Costa the beginning of November and i cant say a bad word againist it! Our room was lovely, massive bed, massive shower and we had the view of the pool, beach and ocean. The food is the claraboyant is def the best, the beef fillet which is steak was soooo nice! Also the mexican restaurant...

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Thank new25
Halesworth, Suffolk
Reviewed 7 February 2010

We stayed at this hotel from the 19th January to 2nd February. On arrival we were extremely tired and I wa s a little disappointed with our room but thought it would look better in the morning after a nights sleep. We unpacked had dinner and soon realised that although we had a plan of the complex, it was very...

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2Thank Julie86
Essex
Reviewed 7 February 2010

Firstly, I will start by saying that I cannot understand the bad reviews that the hotel has got. I read them before we travelled and felt a bit apprehensive, but I needn't have worried. This hotel is lovely. Definately four star. It is spotlessly clean and the rooms are really nice. Spacious and the bathroom has a huge shower. The...

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1Thank MarieMc85
Kansas City
Reviewed 6 February 2010

The Barcelo Costa Cancun is a very good value for what you pay to stay there. My wife and I stayed there for 5 days and had a wonderful time. The food was excellent at the restaurants. The is always a restaurant open to eat at each meal which we took advantage of this becuase the food on the buffet...

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Thank hardcharger007
Reviewed 6 February 2010

We were at the Barcelo Costa Cancun for one week Jan 20 - Jan 27. Overall, we were very happy with this compact hotel, finding it very clean and very good value for the money we paid. We especially enjoyed the food .. both in the buffet and in the three a la carte restaurants, our favourite of which was...

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Thank Lainer123

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,131 - ₹ 27,890 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Barcelo and Hotels.com so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#35 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
233 questions
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Rockland, Canada
Greasby, United Kingdom
Moonbeam, Ontario, Canada
1 month ago

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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the pool to see the night activities and shows by your terrace”
 of 5 bubbles 330marvind, 23 Mar 2017 | Read review
“if you want a balcony with chairs, you have to ask for it and be prepared to pay a bit more”
  • another ocean view
  • ocean side view
 of 5 bubbles V1008TLkarenj, 22 Mar 2017 | Read review
“Ocean view is well worth it!”
 of 5 bubbles beckieallen, 13 Mar 2017 | Read review
“Top floors (4 and up) are more quiet.”
 of 5 bubbles claudiupg, 13 Mar 2017 | Read review
“Try to get one room with a big balcony”
 of 5 bubbles figueroamayelin03, 13 Mar 2017 | Read review
5 of 5