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Occidental Costa Cancun

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Occidental Costa Cancun
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4,456 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 2,918: English reviews
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2009

My friend and I decided to go here on the strength of another friend's recommendation, despite having read various negative reviews in TripAdvisor. And, well...we weren't disappointed! Granted, it's not outright luxury, and there are some minor cons (will explain those later), but for what we paid we got a very good deal and we hope to return there within... More 

Helpful?
2 Thank LaLocurita
Liverpool
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 July 2009

my second trip to cancun but first with a partner, and wont be the last. this hotel has an extensive list of strong points, a couple not so good, but all in all very well run and a nice place to be. the food is excellent, we found the variation at the buffet exceptional - maybe except for the desserts... More 

Helpful?
Thank rnbw
Manchester
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 July 2009

Stayed at Barcelo Costa for 2 weeks with friends and was pleasantly surprised. Much nicer than what i saw in brochure,more spacious pool area and beach than what i was expecting from the pictures. Rooms were great,huge,comfy beds, large bathroom and shower, very clean. Towels changed and fridge re-stocked daily. Food in all restaurants was gorgeous and waiter service was... More 

Helpful?
Thank charliecat9
manchester
1 review
Reviewed 18 July 2009

We stayed at the Barcelo costa cancun at the beginning of July 2009 for 2 weeks, we were a apprehensive after reading a few reviews complaining about about the food and drink and quality of the hotel. We had a really good time and really enjoyed the hotel, this is the 2nd time me and my wife have been to... More 

Helpful?
Thank stevedenton
Kent
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2009

Can only say good things about this hotel! From the Beach bar to the Albetros resteraunt the food was always good. The service around the pool and in the bar area was always spot on and never had to go to the bar for drinks and ordering more than one was never a problem! Getting downtown was never a problem,... More 

Helpful?
Thank Jamiemurphy
Blackpool
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2009

This hotel is terrible, poor entertainment. The drinks dont have any alcohol in, everything is watered down to the extent that it makes you feel ill drinking it. The food was the worst thing, there was 13 of us on the holiday and every one of us was ill with food poisening for at least 3 days. They cook burgers... More 

Helpful?
1 Thank BlackpoolDan
newcastle,england
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2009

very disappointed. I don't drink much but i do enjoy the odd drink on holiday. I'm not sure if any drinks actually contained alcahol.The bar area is part of the lobby and there's not enough seating.A lot of nights we went to our room as there were no seats.Still it's not all bad-i lost 7lb as i wasn't keen on... More 

Helpful?
Thank filmfan9
Hertfordshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2009

Me and my girlfriend stayed here in the last 2 weeks of July 2007, the hotel was as we had read on here. The pool - nice temperature, decent size and with no deep end (same depth all over) so this can only be good if you are taking kids or if you are not a strong swimmer. Beach only... More 

Helpful?
1 Thank GaryRachelTS
new jersey
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 July 2009

My wife and I just returned from our trip yesterday and I want the first thing I will say is I don't know how they rated this 5 stars. It's not even 4 stars. We stayed at the Barcelo Tucancun 4 months ago and that was rated less but we liked it more. I have to agree with the last... More 

Helpful?
Thank jerseytraveller_8
New Yoirk
1 review
Reviewed 3 July 2009

We arrived on Friday at 1:00pm. We explained at the front desk that we had 3 other families arriving there that afternoon and that we wanted our 6 rooms nearby. Reuben the manager actually had the bell boy give us a tour of rooms on the 5th and 6th floor and let us pick our rooms. The pool is beautiful... More 

Helpful?
Thank Margaretgio

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 12,174 - ₹ 28,793 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Booking.com, Orbitz, Travelocity, Odigeo and Barcelo so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
151 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The location and the beach are excellent !”
 of 5 bubbles rrkolovos, 28 Nov 2016 | Read review
“Ask for Jessica Reyna and she will make sure your stay is unforgettable (:”
 of 5 bubbles Ordral, 6 Oct 2016 | Read review
“Rooms overlooking the beach or pool and grounds”
 of 5 bubbles U6011JLmichelles, 5 Sep 2016 | Read review
“Do not rely on Thomas Cook rep, book excursions through Viator! Amazing service for every excursion we booked”
 of 5 bubbles kelly456, 31 Aug 2016 | Read review
“Facing the pool is going to be noisy until after 10:00pm as there is entertainment every night.”
 of 5 bubbles csatter, 29 Aug 2016 | Read review
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