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Occidental Costa Cancun

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Occidental Costa Cancun
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4,653 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 3,026: English reviews
New York City, New York
Reviewed 3 July 2010

I will just list the issues: 1. Hard bed 2. Hard/flat pillows 3. Non working phone 4. Ill equipped jacuzzi 5. Lack in variety of buffet food 6. Not so great beach 7. Lack of daily activities There are plenty of other hotels to stay at: 1. Gran Caribe real 2. The Royal

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Thank eweka10
Midway, Arkansas
Reviewed 25 June 2010

Overall it was a good resort for the money we paid. However, the first room we went to was covered in bleach (which ruined a pair of my husbands jeans), we moved rooms three times because of the noise in the hotel. The food was average. However, the beach enviroment was AMAZING! The hotel was very gorgeous too :)

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Thank lrmichelle1985
Boise, Idaho
Reviewed 25 June 2010

Our family LOVED the Barcelo. It was perfect for us we brought our 20 and 18 year old daughters and their friends. Beach bar staff ROCKED(Julio your the best). All staff was fabulous so kind and helpful. We will be back next year! Can't wait......

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Thank luvcancun10
El Paso, Texas
Reviewed 24 June 2010

This is the worst hotel I have ever stayed in, even Motel 6 (which sucks) would have been better. Hard beds,nasty pillows and linens,ac sucks,front staff rude, horrible food,too many bad things to list, just a bit of advice go to any other hotel except this one.

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2Thank angiemejia80
Houston, Texas
Reviewed 24 June 2010

This is my 4th time to Cancun, but my 1st time staying at a Barcelo resort. I must say, I was NOT impressed. The rooms are small and the A/C is not up to par, whatsoever. The food is average, and to be quite honest, the only impressive restaurant they have is the Mexico Lindo. There is no wireless service,...

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3Thank dianna729
Dundee, United Kingdom
Reviewed 17 June 2010

my boyfriend and I stayed the last week i May and the first week in June the hotel is nice and clean, the staff are really nice and helpful. However the food in the restaurants, especially the main buffet restaurant is terrible it was near enough the same every day and it was all uncovered as fly's were landing on...

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1Thank becca062
Armagh
Reviewed 17 June 2010

Having travelled quite a lot I found Barcelo to be one of our most disappointing places to stay. Far from a 4 star I would have to say. Food average, bookings in restaurants on some occasions impossible after 8.30am. At one lunch service in the buffet I got piece of raw chicken to which the chef found hilarious and did...

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2Thank auds90
Blandon PA
Reviewed 16 June 2010

First time to an all inclusive and Cancun so I have nothing to compare it with. But there were no complaints. For the price we paid for our stay we got more than what we paid for. The food was good. Lunch at the Seafood restaurant was great no reservations needed. All the restaurants were casual dress even for dinner....

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3Thank snoopy21
Bolton, United Kingdom
Reviewed 15 June 2010

We could not fault this hotel. The service was exceptional from booking in to checking out. The choice and quality food was very good and far better than we expected for a Mexican hotel.We did try the a la carte Mexican restaurant one night,which you have to prebook however would recommend eating in the buffet restaurant.The draft Corona is immense...

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1Thank DebHannah
Baltimore
Reviewed 15 June 2010

Stayed at the Barcelo Costa Cancun in June for 7 nights and thought that for a 4-1/2 star resort is was great. I have stayed at 5 and 6 star resorts and this place was just as good. The staff was very pleasant and the food was exceptional. Jumbo shrimp wrapped in bacon for lunch. All of the restaurants were...

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3Thank rosanne647

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,183 - ₹ 27,858 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Hotels.com, BookIt.com, Booking.com and Barcelo so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
232 questions
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Rockland, Canada
Greasby, United Kingdom
Moonbeam, Ontario, Canada
1 month ago

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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is well worth it!”
 of 5 bubbles beckieallen, 13 Mar 2017 | Read review
“Top floors (4 and up) are more quiet.”
 of 5 bubbles claudiupg, 13 Mar 2017 | Read review
“Try to get one room with a big balcony”
 of 5 bubbles figueroamayelin03, 13 Mar 2017 | Read review
“Higher the better !”
  • Night sky
 of 5 bubbles kiza007, 10 Mar 2017 | Read review
“Rooms on the top floor are good but elevator waits a pain”
 of 5 bubbles travellerbynature, 8 Mar 2017 | Read review
5 of 5