We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Occidental Costa Cancun

Barcelo.comUS$ 276*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Occidental Costa Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

4,981 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Occidental Costa Cancun
See the most recent reviews
Showing 3,205: English reviews
Scotland
Reviewed 5 June 2011

My partner and I stayed here for 10 days in May. Good points. Clean rooms, friendly staff and excellent service. Evening entertainment very professional. 24 hour snacks available which was nice touch. Okish points. Food is good and there are plenty of choices, but after a week all the food started to taste the same. Pool fine if a tad...

 Report
Helpful?
1Thank Newsatten
Palm Coast, Florida
Reviewed 4 June 2011

beautiful in the picture and terrible it reality!!!!!!! Pool is small and hundreds people sitting in or around -barely can walk between people. very dirty rooms, furniture is so old , that it looks like it will fall a part. Our "balcony" was 2 feet wide.....Room was not even vacuumed, roaches in the floor....Beach is dirty, cigarettes everywhere, narrow AND.......

 Report
Helpful?
4Thank inna77
sunderland
Reviewed 3 June 2011

our stay at the hotel was very enjoyable, some of the staff were friendly and helpful others were no use at all, my main issue with the hotel was the food in the albertrous restaurant which is the buffet restaurant, the food was very cold, bland and repetative,they cant cook anything right, and i'm not picky at all but found...

 Report
Helpful?
3Thank SunderlandNic
Peterborough, United Kingdom
Reviewed 1 June 2011

Service when we first arrived wasn't great. Check in was at 15:00 and as we arrived at 14:55 the room wasn't ready so we had to hang around in the Lobby Bar until it was. Room was huge and clean. Shower was very good. Mini bar was great and topped up every day for free! Location was good for us....

 Report
Helpful?
4Thank Becky_McD
New York City, New York
Reviewed 1 June 2011

Writing reviews is not something I have ever done, but my experience at Barcelo Costa Cancun was horrible and I have the need to warn people of my experience. I stayed there for 5 nights 6 days and could not wait to leave. I wish I had done research prior to booking this hotel. We booked this hotel based on...

 Report
Helpful?
5Thank Destinee-Revealed
Reviewed 1 June 2011

Lovley clean hotel- pool a good size and never a problem getting a sun lounger and same with the beech, the beech isn't huge but it's a nice size. All staff were extremely polite and very friendly! Room was lovley really big comfy bed, the room was also cleaned daily and the fridge was restocked daily aswell! The only think...

 Report
Helpful?
Thank Rickyclaire
Blackpool
Reviewed 31 May 2011

Let me start with the posotives, The room was lovely clean and large with mini bar stocked daily. thats it for posotives im afraid. Manergerial staff were rude and un helpfull, absolutly no entertainment other than the odd show that were on a parr with a school play (sorry kids) No air conditioning outside of your room unless u were...

 Report
Helpful?
1Thank Paulhardon
Calgary, Canada
Reviewed 30 May 2011

Staying at the Barceló Costa Cancun felt like staying in a college dorm room. It is at best a three star hotel. Here are my comments, in no particular order: Entertainment: Terrible. But this is not uncommon for an all-inclusive resort, so it wasn't a big deal. Service: The service was hit and miss, but more consistently terrible than not....

 Report
Helpful?
2Thank Candace8789
Sheffield, UK
Reviewed 27 May 2011

I styaed for two weeks in the Barcelo Costa Cancun with two of my freinds. We booked via Thomas Cook. This is by no means a luxuary hotel but it ticked all our boxes. The rooms were simple but nice, my only complaint is that the balconey was not big enough to sit on. Slightly away from the main areas...

 Report
Helpful?
2Thank Fluffycow
Manchester, United Kingdom
Reviewed 27 May 2011

Me and partner went for our honeymoon to the barcelo coasta cancun. The hotel itself is brilliant. its really clean, the food and drink is nice and a good variety. The mexican restuarant was brilliant. There's different entertainment on every night, the day entertainment is not so good as the man who runs it is really rude. He insults people...

 Report
Helpful?
4Thank xxemmsiexx

4,159 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3561)
Viewed
Pool/Beach Area (751)
Viewed
Hotel & Grounds (577)
Viewed
View from Room (170)
Viewed
Dining (252)
Viewed
Family/Play Areas (47)
Viewed
Room/Suite (323)
Viewed
Bathroom (67)
Viewed
Business Centre/Function Rooms (7)
Viewed
0:20
Videos (2)
Viewed
Other (1365)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (560)
Viewed
Aerial Photography (39)
Viewed
Amenities (110)
Viewed
Beach (30)
Viewed
Double Ocean Front (56)
Viewed
Junior Suite (93)
Viewed
Pool (20)
Viewed
Dining (123)
Viewed
The Hotel (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (9)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (6)
Viewed
Dining (9)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (6)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.9 km away
Krystal Grand Punta Cancun
8.1 km away
Emporio Hotel & Suites Cancun
3.9 km away
Fiesta Americana Villas Cancun
Show Prices
Show Prices
Show Prices
4.7 km away
Krystal Cancun
Krystal Cancun
#69 of 181 in Cancun
4,775 reviews
5.5 km away
Occidental Tucancun
Occidental Tucancun
#42 of 181 in Cancun
4,846 reviews
0.7 km away
Cancun Bay Resort
Cancun Bay Resort
#41 of 181 in Cancun
1,182 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Accessible rooms
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,110 - ₹ 23,574 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, BookIt.com, Booking.com, Barcelo, Travelocity, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, Hotel.de and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
271 questions
Ask a question

See all questions (271)

Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep away from ground floor or anything facing the pool area, you will not sleep”
meggiehertford, 28 May 2017 | Read review
“We were on level 7, pool facing and we would highly recommend - it was lovely!”
JamieSvensen, 25 May 2017 | Read review
“Get a room with an ocean view”
melissamilone, 18 May 2017 | Read review
“Pool side near the stage gets a little noisy because of the shows at night”
Babski65, 16 May 2017 | Read review
“Best rooms are on the upper floors.”
, 13 May 2017 | Read review
5 of 5
Barcelo.com
US$ 276* /night
View Deal
ElvolineUS$ 335
Expedia.com
Hotwire.com
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates