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Occidental Costa Cancun

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Occidental Costa Cancun
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4,665 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
See the most recent reviews
Showing 3,032: English reviews
Manchester, United Kingdom
Reviewed 15 September 2010

Everything about this hotel was brilliant - DONT LISTEN TO THE BAD REVIEWS - I went with my boyfriend and another couple and had the most amazing time. The hotel is clean and maintained well. The staff are so friendly and amazing! they work hard to give you everything you need around the clock.

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1Thank Melly40
wales
Reviewed 14 September 2010

I returned home yesterday after a fantastic two weeks in the Barcelo Costa Cancun Hotel! I have nothing but positive things to say about this holiday! Firstly the hotel was far better than we had anticipated, the staff went out of their way to help you with any problems or queries you had and there was a broad range of...

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1Thank sarahwilliamsWales
Southend-On-Sea
Reviewed 13 September 2010

By far the best hotel i have stayed at. The Room:- We were here for our wedding and were informed that we would be getting the honeymoon suite for our 'wedding night', imagine our suprise when once we had arrived we were offered the suite for the entire two week stay at no extra cost. Huge balcony with hot-tub, super...

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1Thank astonvillaandy
Spring Arbor, Michigan
Reviewed 12 September 2010

Facility Spotless, Guest services were not honest, wanted us to visit second location, swore not a time share. After speaking to a guest who traveled to this area 3+ times a year, confirmed was a time share/vacation club, once again not to happy with dishonesty, we had asked straight up, too bad if "Fabian" had been honest we would have...

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Thank rtshelts
Thrapston, United Kingdom
Reviewed 10 September 2010

Well we had two weeks here,and was dissapointed straight away with our room,wasnt as described in brochure or by our trip advisor.We had noise from builders opposite a bit of a balcony and had the extractor fans and boilers going all night down below.We asked to move to a quiter room but well again small balcony a bit of pool...

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2Thank nadster_10
halifax
Reviewed 9 September 2010

Ok the title makes you think in horror on what i can best descibe our worst holiday yet, i will go through a list of things bad and good, i just want to warn that their are more cons about the resot than cancun its self. 1. The food is very very VERY! poor the only positive is the brekfast...

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Thank halifaxboi
Cincinnati, Ohio
Reviewed 7 September 2010

I'm a very optimistic person, ALWAYS, but I'm sure if someone else were in my position they would say they had a horrible time. The staff was wonderful, very very nice. The rooms were clean (watch out for posion ivy on some balconies though!), bathrooms were huge!! The hotel was beautiful and I loved the pool. I love being in...

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1Thank loves2travel14
Barnstaple, United Kingdom
Reviewed 7 September 2010

I went to this hotel for an 11 day holiday with my friend back in December 2009. On the second day i became really ill with diarrhoea, vomiting and sweats. This continue for 4 days until my friend had to call a doctor as i was really dehyrated and my symptoms hadn't got better, i then spent 2 days in...

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Thank sjw78
Sheffield, United Kingdom
Reviewed 3 September 2010

my partner and I stayed at the barcelo costa for 11 nights at the end of oct 2007, we booked with sunmaster.co.uk. firstly do NOT believe the negative reviews! it was our first holiday abroad together and we thoroughly enjoyed it although our flight was delayed 11hours! because of the delay we arrived at the hotel around 1am, needless to...

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Thank kezzabella86
London, United Kingdom
Reviewed 3 September 2010

I have been to Cancun before and loved it. I decided to go there for my honeymoon. I was very disappointed with the hotel. The staff were extremely rude and unhelpful. The food was poor in the buffet restaurant and if you wanted to eat in any of the three al carte restaurants you had to book on the day....

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1Thank Honeymoon10_10

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,131 - ₹ 27,890 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#35 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
232 questions
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Rockland, Canada
Greasby, United Kingdom
Moonbeam, Ontario, Canada
1 month ago

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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the pool to see the night activities and shows by your terrace”
 of 5 bubbles 330marvind, 23 Mar 2017 | Read review
“if you want a balcony with chairs, you have to ask for it and be prepared to pay a bit more”
  • another ocean view
  • ocean side view
 of 5 bubbles V1008TLkarenj, 22 Mar 2017 | Read review
“Ocean view is well worth it!”
 of 5 bubbles beckieallen, 13 Mar 2017 | Read review
“Top floors (4 and up) are more quiet.”
 of 5 bubbles claudiupg, 13 Mar 2017 | Read review
“Try to get one room with a big balcony”
 of 5 bubbles figueroamayelin03, 13 Mar 2017 | Read review
5 of 5