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31/12/2017 1/1/2018
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    Occidental Costa Cancun

    Boulevard Kukulcan km. 4.5 | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico
    011 52 998 849 7100
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    31/12/2017 1/1/2018
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    Traveller (3868)
    Pool & Beach (904)
    Room & Suite (693)
    Overview
    • Excellent47%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “beach bar” (354 reviews)
    “hour snack bar” (76 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Costa Cancun
    Special Offer: Join my Barceló
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Reviews (5,769)
    There are newer reviews for Occidental Costa Cancun
    See the most recent reviews
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    1,841 - 1,845 of 3,544 reviews

    Reviewed 10 February 2013

    My husband and I have been spenting our well earned holidays at this Barcelo every November since 2005. The staff are just fabulous and remember us every year. The food is just great and a very good variety, you ask you get because nothing is...More

    1  Thank Bernadette R
    Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 14 March 2013

    Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancún It was a pleasure to have you with us, Thank you so much for your comments, and thank you for being part of the barceló family. We hope you give us another chance to serve you,...More

    Reviewed 4 February 2013

    My husband I went there on a last minute vacation. We have stayed at several places all around mexico. This was our least favorite of them all. The rooms were big, bathroom were small. We asked specifically for one bed and we were given 2...More

    3  Thank gill s
    Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 13 February 2013

    Dear Costumer, Greetings from Barceló Costa Cancún It was a pleasure to have you with us. We appreciate taking time to review our services. I assure you that all departments involved on this claim where well informed about it, corrective measures and evaluation will be...More

    Reviewed 4 February 2013

    My boyfriend and I just got back from a stay at this hotel. The hotel was clean and nice, the staff all very friendly. The staff were excellent. It was a little smaller than we had expected though, with only one buffet (went to the...More

    1  Thank MMMm L
    Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 13 February 2013

    Dear Costumer, Greetings, thanks for choosing Barceló Costa Cancún It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you on a longer break soon. With best...More

    Reviewed 2 February 2013

    We just got back from our vacation at the Barcelo Costa early this morning. It was a nice vacation, we went with our 2 kids ages 1 and 3. They've got day care services for kids ages 4-11 for free, I believe, and for a...More

    Thank Shamni
    Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 13 February 2013

    Dear Costumer Greetings, thanks for choosing Barceló Costa Cancún It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you with your family on a longer break...More

    Reviewed 31 January 2013

    Me (aged 22) & my Mam (aged 47) stayed here from the 15th January to the 29th January. We travelled with Thomas Cook as a package and paid approximately £1250 each for all inclusive. We live in Durham, but during the winter Thomas Cook only...More

    7  Thank Emmab2010
    Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 13 February 2013

    Dear Costumer, Greetings, thanks for choosing Barceló Costa Cancún It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you with your family on a longer break...More

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    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
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    • Free Parking
    • Dry Cleaning
    • Conference Facilities
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    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 173 - US$ 374 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Spa Hotel in Cancun
    • #39 Top resorts Hotel in Cancun
    • #43 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 358
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Barcelo, Orbitz, Travelocity, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Costa Cancun Hotel Cancun ,
    • Barcelo Cancun ,
    • Gran Costa Real ,
    • Costa Real Cancun ,
    • Barcelo Costa Cancun Mexico
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    Traveller (3868)
    Pool & Beach (904)
    Room & Suite (693)
    Dining (381)
    Hotel & Grounds (2209)
    Bathroom (70)
    Family and Play Areas (62)
    Business Centre & Event Rooms (16)
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    Ask a question
    Questions & Answers
    Monica E
    7 December 2017|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Monica E: Barcelo has a timeshare system, which is offered during your stay, if you are interested in the services you will be invited to meet them, otherwise, the staff will not bother you. Cordially, Noemi... More
    0
    Votes
    Google Translation
    Room Tips
    "Search for another hotel online; go there."
    Read review
    "Do NOT book here- i suspect positive reviews are just inside jobs. Nasty."
    Read review
    "Book through a 3rd party for a better price."
    Read review
    "6th floor very quiet . # 654"
    Read review
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