We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Occidental Costa Cancun

Bookit.comUS$ 172*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 288*
US$ 172*
Great Deal
US$ 237*
US$ 238*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Occidental Costa Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

4,810 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,123: English reviews
Start your review of Occidental Costa Cancun
 Click to rate
Dublin
Reviewed yesterday NEWvia mobile

My wife and I stayed here from the 9th April 2017 for 9 days. The hotel is located in the hotel zone of Cancun. It takes 25 minutes to get here from the airport. We booked our transfers in advance with Travel Republic for €46 return and they were very efficient. The hotel is a bit isolated once you go...

 Report
Helpful?
Thank KaizerSoze43
ontario canada
Reviewed yesterday NEW

Travelled with 8 ladies and had a great time. Food was really good. Really enjoyed the Mexican...wait staff was very fun and food was quite good. Carlos and all the entertainment staff were very attentive and made our trip very special. Fix the drinks..all specialty drinks tasted like lemonade based and no real fruit in the blenders....regular bar drinks fine...

 Report
Helpful?
Thank undy-canada
Kamloops, Canada
Reviewed 2 days ago NEW

This was our first time in Mexico. We were here for 6 nights. The rooms are quite nice, if a bit small. Ask for ocean view room, preferably on a upper floor. Quite a nice view. Beds are decently comfy, and has large showers. Has AC and nice fans. A small minibar that gets refilled daily. WiFi is not included,...

 Report
Helpful?
Thank Kriddy2010
ASISTENTE BARCE... C, Management assistant at Occidental Costa Cancun, responded to this review

Dear Kriddy2010: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay and we want to thank you for sharing the details of your great experience in our hotel, through this website .. We hope to have you back very soon, to...

Sydney, Canada
Reviewed 3 days ago NEW

I have been to dozens of all-inc's all over the Caribbean and this is only the third review I have ever written, because usually things are good to very good and there is really nothing to talk about. In this case, however, the reviews posted can be deceiving. There are many things that we love about this resort, such as...

 Report
Helpful?
1Thank Craig B
ASISTENTE BARCE... C, Assistant Manager at Occidental Costa Cancun, responded to this review

Dear Craig B First of all a cordial greeting from the team that makes up the Hotel Occidental Costa Cancun. We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in which we can improve. On the...

Reviewed 4 days ago NEW

Small resort and you get what you pay for. Our "ocean view" room was blocked by too many palm trees on the beach. The palm trees also shade the beach by 3p. Crowded beach and pool, both too small. Restaurants were average (Skip the Mexican restaurant. Terrible!) The buffet seemed to get worse as the week went on....same food each...

 Report
Helpful?
Thank kelliooooo
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear kelliooooo: Thank you for taking the time to share your experience with us. All your comments are very valuable to us, as they are our main improvement tool. Thank you for letting us know the inconveniences you had during your stay to take the necessary actions to improve the service, since your comfort and satisfaction is very important to...

Toronto, Ontario, Canada
Reviewed 1 week ago

My wife and I just stayed here for the past 5 nights. First the good: - The staff are very friendly and courteous - Although small, the beach and related section of ocean are fairly nice for swimming (no jellyfish at all) - Easy access to the main portion of Cancun resort area - Relatively well organized and maintained -...

 Report
Helpful?
1Thank Yuri K
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear Yuri K: We truly feel that your experience at our resort has not met your expectations. However, we thank you for pointing out to us those areas in which we must continue to improve. Those kind of comments are what help us to stay ahead, presenting you with new proposals. We would like to let you know that our...

Halifax, Canada
Reviewed 1 week ago

Overall great experience. Resort is small but perfect for a relaxing get-away. Lots of activities and action going on all day on the beach and at the pool, plus the ferry to Isla Mujeres is right next to the beach. The entertainment team is awesome, especially Mauricio :) and they were great at getting people involved. Will definitely be back!

 Report
Helpful?
Thank dmphfx
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear dmphfx: Thank you very much for staying with us and for taking the time to share your kind and detailed review on this web site. We are so happy you enjoyed your stay and look forward to welcoming you back. Kind regards, Noemi Ramirez Assistant Manager.

Reviewed 1 week ago via mobile

I stayed at Occidental for 5 nights with 2 of my girlfriends (we're all 23-24 years old). We had a great time bouncing back and forth from the beach to the pool, grabbing food and drinks whenever we wanted, and meeting new friends at every turn. For the most part this place was true to its reviews - we experienced...

 Report
Helpful?
2Thank Michelle O
ASISTENTE BARCE... C, Assistant Manager at Occidental Costa Cancun, responded to this review

Dear Michelle O: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Cordially Noemi Ramirez Assistant Manager

Montreal, Canada
Reviewed 1 week ago

First time to this hotel. We traveled between April 6-13th, 2017. We are very well surprised, even if the first day we were very unhappy with our room, not because of the dimensions or cleaning, just because of the position. But the second day we changed it and I have to say thank you to the supervisor in charge who...

 Report
Helpful?
Thank Livia O
ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review

Dear Livia O: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great experience in our hotel, through this website. Our team of collaborators is very proud of...

Janesville, Wisconsin
Reviewed 1 week ago via mobile

I had an amazing time here... the food was great, the beach was great, and the service was outstanding, especially Mauricio!:) I would definitely recommend it, and would return if I go to Mexico again!

 Report
Helpful?
1Thank lexi_g16
ASISTENTE BARCE... C, Assistant Manager at Occidental Costa Cancun, responded to this review

Dear lexi_g16: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Cordially Noemi Ramirez Assistant Manager

4,094 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3496)
Viewed
Dining (251)
Viewed
Pool/Beach Area (737)
Viewed
View from Room (168)
Viewed
Hotel & Grounds (574)
Viewed
Family/Play Areas (46)
Viewed
Room/Suite (322)
Viewed
Bathroom (67)
Viewed
Business Centre/Function Rooms (7)
Viewed
0:20
Videos (2)
Viewed
Other (1322)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (560)
Viewed
Aerial Photography (39)
Viewed
Amenities (110)
Viewed
Beach (30)
Viewed
Double Ocean Front (56)
Viewed
Junior Suite (93)
Viewed
Pool (20)
Viewed
Dining (123)
Viewed
The Hotel (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (9)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (6)
Viewed
Dining (9)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (6)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.9 km away
Krystal Grand Punta Cancun
8.1 km away
Emporio Hotel & Suites Cancun
3.9 km away
Fiesta Americana Villas Cancun
Show Prices
Show Prices
Show Prices
4.7 km away
Krystal Cancun
Krystal Cancun
#70 of 181 in Cancun
4,685 reviews
5.5 km away
Occidental Tucancun
Occidental Tucancun
#41 of 181 in Cancun
4,663 reviews
0.7 km away
Cancun Bay Resort
Cancun Bay Resort
#42 of 181 in Cancun
1,161 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 9,574 - ₹ 26,662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Hotwire, Barcelo, Travelocity, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#34 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
260 questions
Ask a question

See all questions (260)

Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different resort if food and some quiet are important to you”
CraigB68, 25 Apr 2017 | Read review
“ocean view”
kelliooooo , 24 Apr 2017 | Read review
“Definitely get a room in the east side facing the ocean”
YuriK607, 21 Apr 2017 | Read review
“Rooms to the last floor face to swimming pool”
liviao907, 19 Apr 2017 | Read review
“Rooms closest to the pool will be loud every night between 9pm-10:30ish due to the shows.”
dstell9, 19 Apr 2017 | Read review
5 of 5
Bookit.com
US$ 172* /night
View Deal
Expedia.comUS$ 237
Booking.comUS$ 238
AMOMAUS$ 288
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates