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24/12/2017 25/12/2017
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    Krystal Grand Punta Cancun

    Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico
    011 52 55 1328 5360
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    Lowest prices for your stay
    24/12/2017 25/12/2017
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     3 people have started booking this hotel
    US$ 653
    US$ 295
    SAVE US$ 358
    US$ 321
    US$ 411
    Traveller (2964)
    Room & Suite (760)
    Pool & Beach (703)
    Overview
    • Excellent42%
    • Very good33%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “ocean view” (175 reviews)
    “hotel zone” (116 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (3,544)
    Traveller rating
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    1 - 5 of 1,765 reviews

    Reviewed 2 days ago via mobile

    This hotel is at a great location, amazing beach,room is very nice too. However, you may waste half of your vacation time waiting to be served. The main restaurant for lunch is called The Grill. Average waiting time for anything, even water is about 20mins....More

    Thank clihab
    Reviewed 3 days ago

    Hotel website listed many options for dinner but those restaurants do not open! Each day only a couple of them open. Buffet opens on weekend, so if you do not like the restaurant you reserved on a weekday, you won't have any other options. Be...More

    Thank J66666
    Reviewed 4 days ago via mobile

    Came for a wedding over the weekend and we had a great time. The check in was very smooth and staff was helpful. Rooms were ok and the bed was excellent...I am a light sleeper and here I slept like a baby although there was...More

    Thank daesquiv
    Reviewed 4 days ago via mobile

    We came to visit from Canada and have had the absolute best service and experience from Yolanda. She is very professional and friendly. She never lets us go without, and is very welcoming. We will be back, and hope to see her again as well...More

    Thank kristalbuteau
    Reviewed 4 days ago via mobile

    Awesome stay, everybody was very good and great atmosphere. Yolanda was awesome to us at the lobby bar. Best spot on the beach for the whole strip. Food was good , all the buffets were awesome. Trip advisor is making me say more stuff and...More

    Thank levibuteau
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 136 - US$ 559 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Family Hotel in Cancun
    • #37 Luxury Hotel in Cancun
    • #40 Romantic Hotel in Cancun
    • #41 Spa Hotel in Cancun
    • #47 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 295
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Orbitz, Hotwire, getaroom.com, Travelocity, Hotels.com, Evoline ltd, TripOnline SA and Cancelon so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Hyatt Regency Cancun Hotel Cancun ,
    • Hyatt Cancun
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    Traveller (2964)
    Room & Suite (760)
    Pool & Beach (703)
    Dining (384)
    Hotel & Grounds (1624)
    Bathroom (57)
    Family and Play Areas (27)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
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    Ask a question
    Questions & Answers
    Marie S
    14 December 2017|
    Answer
    Response from Alejandro V | Property representative |
    Dear guest, thank you for contacting us before your arrival to have assistance, let me comment that we have Receptionist-Concierge at the new altitude tower from 7 am trough 11pm, their function is offer assistance for our... More
    0
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    myvox0507
    2 November 2017|
    AnswerShow all 2 answers
    Response from Alejandro V | Property representative |
    Dear guest, thank you for contacting us. We have two choices for the day pass: -"All inclusive" cost is 136usd per person, you have the access from 9 am to 10 pm. Includes all the bars and restaurants for breakfast, lunch... More
    1
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    Room Tips
    "Stay in the Altitude building. The original building rooms are in dire need of upgrades."
    Read review
    "Ocean view is worth the money. The views are fantastic!"
    Read review
    "Rooms between 18 - 24 offer the best views of the hotel zone. Get a room after 14 to get views of ocean."
    Read review
    "Great resort... just wish your a/c works, and knowing some Espanol helps :)"
    Read review
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