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Crown Paradise Club Cancun

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Overview
  • Excellent42%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“wayne's boots”(723 reviews)
“adult pool”(636 reviews)
“los gallos”(274 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (9,039)
There are newer reviews for Crown Paradise Club Cancun
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All reviewswayne's bootsadult poollos galloskids paradisela piazzamechanical bulltrafalgar barfrench restaurantcollage barmain poolnew towerbunk bedszip linegames roomsteakfamily resortchicken wings
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3,671 - 3,675 of 6,851 reviews
Reviewed 9 March 2013

We came with very open minds because it was our honey moon and we just wanted to have a great time.The food and drinks where very poor quality and eventually forced us to go out and eat on the strip of cancun. This place was...More

4  Thank preston b
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 9 March 2013

Dear Preston B. I would like to extend my apologies on behalf of Crown Paradise Cancun that we did not meet your expectations as we strive to give an excellent experience to all our guests. If you would like to contact me via p/m to...More

Reviewed 7 March 2013 via mobile

We stayed on the Adult only floor room 2801. The view from our room was beautiful. Everyone was so kind and pleasant. This was our first trip to Cancun And couldn't have asked for a more relaxing time. Issac at the Club lounge greeted us...More

2  Thank brenda123454
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 7 March 2013

Dear brenda123454 , We are so happy to hear that you had an amazing first time in Cancun. We are certainly fortunate to have such special people on our team: Alicia, Daniel, Chacho, Jesus and Angel who try their best to make every guest feel...More

Reviewed 7 March 2013

I am writing this review on behalf and with my daughters along side of me as we are all truly sickened with regards to a recent vacation to Crown Paradise Cancun. Let me start by saying my husband and I visited this resort in 2001...More

8  Thank CHOATH
Reviewed 7 March 2013 via mobile

Check In: Very very bsd. They try to put everyone into a standard room facing the delapatated crumbling hotel to the north no matter what you booked. We had bookdd a standard plus room with the bunkbed, king bef and mini bar 6 months in...More

3  Thank MJC1964
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 11 March 2013

Dear MJC1964, Thank you for taking the time to give us a review here on Tripadvisor. We appreciate you mentioning all the positives about your stay and the things you found unsatisfactory. I have forwarded your post to the correct departments for them to evaluate...More

Reviewed 6 March 2013

February 26th, 2013 We just returned from a 6 day stay here. Upside: The beach was beautiful! and fairly clean every day. The pool side bar tenders were awesome and knew all our names on our first day. Edgar was fantastic! He made our stay...More

2  Thank WendyF303
Response from Jaki J, Guest Relations Manager at Crown Paradise Club CancunResponded 8 March 2013

Dear WendyF303, Thank you for taking the time to write a review here on Tripadvisor. We apologize that we did not meet your expectations while you were here. Our staff, like Edgar give their all every day to ensure that all our guest have the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$ 178 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 178 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8191)
Pool & Beach (1660)
Room & Suite (1472)
Dining (764)
Family and Play Areas (353)
Amenities (230)
Business Centre & Event Rooms (23)
Questions & Answers
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Josée S
25 April 2018|
Answer
Response from Crown Paradise ... A | Property representative |
Hello Josée S, Receive our warmest greetings from sunny Cancun. Should you need further assistance about our services and all that we have to offer do not hesitate to contact us, we are at your service. Kind regards!
0
Votes
Google Translation
Josephine J
25 April 2018|
Answer
Response from Crown Paradise ... A | Property representative |
Hello Josephine J, Receive our sincerest greetings from Cancun. Regarding your concern, the security box is included in your package as well as food and beverages, entertaining activities, specialty restaurants, wifi and... More
0
Votes
Google Translation
Kristin R
24 April 2018|
Answer
Response from Crown Paradise ... A | Property representative |
Hello Kristin R, Thank you for contacting us by this way. Regarding your concern, cribs are allowed in our room, nevertheless, with a bunk bed and a crib would have a minimal space in the room. Should you need further... More
0
Votes
Google Translation
Room Tips
"don't forget to tip😉"
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"All views are ocean views... the walk from the lobby to the hotel can be a bit long..."
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"All room views are good."
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"Quiet rooms we were in tower 1 7th floor (1717)"
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