We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crown Paradise Club Cancun

ElvolineUS$ 237*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 335*
US$ 237*
Great Deal
US$ 291*
US$ 291*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Crown Paradise Club Cancun
Crown Paradise Club Cancun
Panoramas (27)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

7,608 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crown Paradise Club Cancun
See the most recent reviews
Aberdeen, United Kingdom
Reviewed 15 September 2013

We arrived at Crown Paradise Club Cancun and immediately got a friendly welcome from Emilio, a Bell Boy or Bell Boy Captain. Our surname is Gerrard, so he said Steven Gerrard (the footballer) so we had a chat with him. I spoke to him every day I was there and he said Steven Gerrard each time. After arriving & speaking...

 Report
Helpful?
10Thank iggy-pop-abz
Katarina P, Social Media Coordinator at Crown Paradise Club Cancun, responded to this review

Dear iggy-pop-abz, Thank you very much for taking your valuable time to post this amazing and detailed review! It is very rewarding to know that the efforts and friendliness of our staff made a significance to your holiday enjoyment. The team is all very passionate about providing great customer care and it is always encouraging when these efforts are recognized....

Reviewed 15 September 2013

Ok here is goes the staff and the food are all disgusting, if you see this post please stay away is horrible, the food suck plus the service people are all trained to be rude and serve you as little as possible of the crapy food they have. Only one good point the kids club that's is but still not...

 Report
Helpful?
7Thank JCBB73
Elena A, Manager at Crown Paradise Club Cancun, responded to this review

Dear JCBB73, We would like to thank you for posting your review. We’re truly sorry that you found your stay an unpleasant experience. Our guests’ comfort and satisfaction are our utmost goals, therefore I’ll appreciate if you could contact me directly to have the opportunity to review your comments in more detail with our Management team. Sincerely, Elena A

Campeche, Mexico
Reviewed 13 September 2013
Google Translation

 Report
Helpful?
2Thank gustavo c
Katarina P, Social Media Coordinator at Crown Paradise Club Cancun, responded to this review
Google Translation

Bangkok, Thailand
Reviewed 13 September 2013

I will start by saying that the kids club was a good point in the hotel. My kids enjoyed it. We got there and our room A/C was not blowing cold air. It was blowing warm, humid air. The hotel management did change our room to a more cooler area of the hotel (not facing the sun) so the A/C...

 Report
Helpful?
4Thank beancounter73
Katarina P, Social Media Coordinator at Crown Paradise Club Cancun, responded to this review

Dear beancounter73, Thank you for taking the time to review your visit to Crown Paradise Cancun. We apologize that you didn’t fully enjoy your stay with us. We take all guest feedback we receive with utmost importance. I’m sorry for the inconvenience you experienced with the air conditioning in your room, but I’m glad to hear that you were promptly...

Reviewed 10 September 2013

Had this hotel booked 2 months in advance. Only to get there and be told we don't have a room for you, we are over booked. They put us in a time share suite for 2 days ( to keep us happy) only to be told get out the next day! It seemed like no one knew what was going...

 Report
Helpful?
5Thank ElouiseB1370
Elena A, Manager at Crown Paradise Club Cancun, responded to this review

Dear ElouiseB1370, We really appreciate you taking the time to write your comments regarding your recent stay at our hotel. We’re truly sorry that you left with such an impression and that we weren’t able to fulfill your expectations. I’ll take this opportunity to invite you to contact me directly, and give us an opportunity to review with Management and...

DF
Reviewed 9 September 2013
Google Translation

 Report
Helpful?
3Thank aespinosar
Elena A, Gerente at Crown Paradise Club Cancun, responded to this review
Google Translation

Richmond, Virginia
Reviewed 8 September 2013

When we arrived at the Crown Paradise after many hours of travel we were checked in quickly and then ushered to a man named Franco who claimed to need to give us a tour of the resort. This "tour" turned out to be his insistance that we attend a presentation the next morning at 8:00 AM. Word of advice Franco...

 Report
Helpful?
7Thank stacee5678
Elena A, Manager at Crown Paradise Club Cancun, responded to this review

Dear stacee5678, Thank you for sharing the review of your recent visit to Crown Paradise Cancun. Our guests’ comfort during their entire stay is our greatest priority, therefore I apologize on behalf of the staff who, while trying to provide you with information regarding the Vacation Club membership, unfortunately kept you from relaxing. Every feedback we receive is very valuable...

Rio de Janeiro, RJ
Reviewed 8 September 2013
Google Translation

 Report
Helpful?
5Thank MestreViajante
Reviewed 8 September 2013

We stayed at crown paradise during the march break. The short ride from the airport to the resort was short and sweet. When we arrived to the resort, we weren't welcomed with a welcome drink, even though others later in the week did. But that didn't bother us too much. We had to sit in the lobby for 2 hours...

 Report
Helpful?
5Thank Fondant_123
Elena A, Manager at Crown Paradise Club Cancun, responded to this review

Dear Fondant_123, Thank you for staying at Crown Paradise Hotel and for taking the time to post your comments about the visit. Our goal and mission are making sure that our guests make the most of their experience while staying with us. Thank you for your positive feedback about our housekeeping staff, a la carte restaurants and beautiful beach as...

Liverpool, United Kingdom
Reviewed 8 September 2013

We have just got back from a two week holiday where we renewed our wedding vows!! After staying at the gran caribe last year and loving every minute we where really looking forward to returning to mexico and bringing 24 members of our friends and family!! We left feeling quite disappointed!! firstly in our room we had me my husband...

 Report
Helpful?
3Thank razzariley
Elena A, Manager at Crown Paradise Club Cancun, responded to this review

Dear razzariley, Thank you for taking the time to share your comments about your recent stay with us. We’re truly sorry that you feel let down regarding your renewing vows ceremony. We value very much the importance of such special events, so please feel free to contact me personally as I’d like to obtain more details about your stay, in...

7,849 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7014)
Viewed
Family/Play Areas (269)
Viewed
Pool/Beach Area (1380)
Viewed
Dining (460)
Viewed
View from Room (497)
Viewed
Hotel & Grounds (1010)
Viewed
Room/Suite (653)
Viewed
Bathroom (61)
Viewed
Business Centre/Function Rooms (20)
Viewed
3:52
Videos (12)
Viewed
Other (2652)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (798)
Viewed
Amenities (229)
Viewed
Beach (41)
Viewed
Club Caribe Adult Pool (24)
Viewed
Crown Club Room (58)
Viewed
Pool (41)
Viewed
Dining (238)
Viewed
Standard Plus Room (58)
Viewed
The Hotel (55)
Viewed
Two Bed Standard Room (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Dining (5)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (11)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (3)
Viewed
Other (8)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
11.8 km away
Smart Cancun by Oasis
Smart Cancun by Oasis
#44 of 181 in Cancun
590 reviews
1.4 km away
Great Parnassus Family Resort
0.9 km away
GR Caribe by Solaris
GR Caribe by Solaris
#25 of 181 in Cancun
3,038 reviews
Show Prices
Show Prices
Show Prices
9.7 km away
Grand Oasis Palm
Grand Oasis Palm
#49 of 181 in Cancun
3,161 reviews
9.5 km away
Dreams Sands Cancun Resort & Spa
9.8 km away
Oasis Palm
Oasis Palm
#76 of 181 in Cancun
2,744 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 12,592 - ₹ 26,148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, TravelUp, Cancelon, HotelsforEveryone, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Crown Paradise Club Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#42 Spa Hotel in Cancun
#45 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,960 questions
Ask a question
neath
Katarina P Mexico Property representative
Helpful answer
15
Votes
Not as helpful

It is correct, as of January 2015 the room service charge per service is $5usd.

We also installed mini bars in Standard Rooms which are stocked daily with water, juice, sodas and beer and have no additional cost.

over a year ago
Canada
Crown Paradise ... A Cancun, Mexico Property representative
Helpful answer
2
Votes
Not as helpful

Hola Canada Cranberry; As I told you about to read so many reviews, we do have guacamole of course, at the snack at the Mexican buffet, at the Mexican Gallos, and also if you dont see it you could ask and of course they will provide you, but as a Mexican we do have at our Resort, just as soon as you arrive enjoy it!! Best Regards.

2 months ago Google Translation
Toronto, Canada
Crown Paradise ... A Cancun, Mexico Property representative
Helpful answer
1
Vote
Not as helpful

Dear sleon2016: There is nothing to be worry about it, because nothing happened, we are a Prestige Hotel with many years of experience and also we utmost standards of quality, and we hope to see you soon and give us your vote of trust to attend you as you deserve. Thank you once again for your preference and hope to see you soon.

Kind regards,

2 months ago Google Translation
Crown Paradise ... A Cancun, Mexico Property representative
Helpful answer
1
Vote
Not as helpful

Dear Ray S; Is such a pleasure to know that you will be celebrate your anniversary with us, I will provide by private message the email for restaurants, and about the rooms the most of the rooms are an ocean views, the ones at the first floor are not. But you can check with your travel agency to make a note so as you arrival we will have a note at the reservation about it. Kind Regards,

6 months ago Google Translation
Trenton, Missouri
over a year ago
Katarina P Mexico Property representative
Helpful answer
4
Votes
Not as helpful

pedal boats, sail boats, kayaks, windsurfing

over a year ago

See all questions (1960)

Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“floor 6 has the best views”
ginaa365, 27 Apr 2017 | Read review
“The rooms in tower one are noisy, but have great views. Tower 2, 5th floor is an adults only floor.”
estherlF710DT, 26 Apr 2017 | Read review
“Higher the floor, the better the view”
chreese2, 26 Apr 2017 | Read review
“ask for high level rooms. in building 1.”
975suziei, 25 Apr 2017 | Read review
“There are NO bad rooms here!!”
Z5536FWjamesr, 24 Apr 2017 | Read review
5 of 5
Elvoline
US$ 237* /night
View Deal
Bookit.comUS$ 291
TravelocityUS$ 291
HotelsForEveryoneUS$ 335
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates