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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
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7,411 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Paradise Club Cancun
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Showing 5,849: English reviews
Reviewed 6 days ago NEWvia mobile

This is the 3rd time that I've stayed at Crown Paradise Club and I must say I am more impressed with the resorts. The only thing I was disappointed with was the portions of food at the restaurants. Great service all around though! They gave us rooms that had an ocean view and it was beautiful! I would definitely recommend...

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Helpful?
Thank Nick C
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Nick C: Thank you so much for your preference! Our guest are number one for us , and comments like yours just to make us feel that we do is not a job, but an opportunity to enjoy life with the best company Crown Paradise Club Cancun! Thank you for coming and let us be part of your vacations...

Reviewed 1 week ago NEWvia mobile

My partner and I and his family (2 other couples) went to Crown Paradise at the end of January. First impression: we were part of a wedding group so our whole group was greeted all at once with information packets and a nicely chilled beverage. We were then sent blindly to find our rooms which we had no idea of...

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Helpful?
5Thank Lottie L
Natick, Massachusetts
Reviewed 1 week ago NEW

They had shows every night. Really like the Micheal Jackson show. They had a great super bowl party. Even better the Patriots won!! Mario got us a great room. Issac,Ivan and Carlos the bartenders were really nice.Hector at the buffet was a wonderful man who took care of us every time we saw him. Always had a big smile.This is...

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Helpful?
3Thank mcnatick
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear mcnatick: We thank you for taking the time to share your comments on TripAdvisor. It was a pleasure being your hosts during your recent gateway. Our guest are number one for us , and comments like yours just to make us feel that . Thank you for coming and let us be part of your vacations every time. We...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

Lovely hotel we had a great stay. Booking the restaurants was a bit of a pain. However the main eating hall Was excellent great choices and fab themed nights. Would def stay here again and recommend. The pools are amazing and all the staff work hard to do everything they can to help you. Especially the kids club staff. Shows...

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Helpful?
5Thank Alexandra L
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Alexandra L: : Thank you very much for your preference in our Resort Crown Paradise Club Cancun, your comments are very important for us. We feel very grateful for such nice comments regarding your amazing stay with us. Achieve or go beyond our guests expectations are our principal goal. It is so comforting knows that all our effort was...

Saint Paul, Minnesota
Reviewed 1 week ago

Family Vacation for 4 nights with kids ages 9,9,6. Feb 8-12. 3 Reasons we will not to stay here again: 1. The aggressive nature of the people in the lobby trying to get you to listen to their time share or as they called it "vacation information" sales pitches was rude and plain annoying - we just wanted to get...

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Helpful?
1Thank Sara_S6853
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Sara_S6853: First of all we want to thank you for taking your time to writing us your comments are very important to us, also thank you for a big big review with detail about your vacations at the Resort, where you describe every corner and moment that you spend here. In an effort to provide the utmost customer service...

Nipigon, Ontario, Canada
Reviewed 1 week ago

This was our second time in Mexico, first time brining our kids (8 and 6). Resort and our room was very clean and up to date. Nothing special about the room. Average hotel room. 2 beds, tv, bathroom but the balcony and view were spectacular. Food was good. No one got sick. Drinks were great! Kids loved the fact there...

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Helpful?
3Thank Caitlyn B
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Caitlyn B: Thank you for taking your time to writing us and let us know your experience, we are regret about all the inconvenience you present at the Spa. I feel very sad to read that you didn't spend the great vacations that you expected and disappointed, and couldn't have the opportunity to get approach to talk to you...

Reviewed 1 week ago via mobile

This Resort really did offer something for everyone. (Almost) the only demographic that I would exclude would be the young 19 - 25 crowd. Being in my 40's and having pre teen kids, this was ideal. There are more than enough amenities for the kids. Mini golf, water slides, Playstation and games areas. Their own pool area. We pretty much...

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Helpful?
1Thank Jasonstorm1
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Jasonstorm1: On behalf of Crown Paradise Club family, I want to thank you for choosing us to spend your family trip and read that you had wonderful stay with us spite of some reviews, is very pleasant. Thank you very much for mentioning to our comrades for their outstanding service. Let us assure you that we share your shout...

Milwaukee, Wisconsin
Reviewed 1 week ago

We went here to celebrate our son's 3rd birthday (it was just a good excuse to get away). We had some ups and downs, but overall it was a great time. Check-in was quick and easy, and our room was as expected, with a great view of the ocean. The balcony was nice. At night, the music in the lobby...

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Helpful?
1Thank Beth W
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Beth W: First of all receive my warmest greetings and thank you for choosing our Resort Crown Paradise Club Cancun as your host in this recent vacation. I regret about the inconvenience in The kids Club definitely it was not a gods situation which not repeated in the future and we will certainly be more attentive to monitoring, however...

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

We have just got home from a fantastic holiday at the crown paradise club , the rooms are spotless and so comfortable, we had 2 weeks in this hotel & the staff are all so friendly, a special mention for Edoardo in the palapo restaurant, we had breakfast in here every morning & Edoardo made it all the more enjoyable,...

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Helpful?
1Thank sgardner40
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear sgardner40: First of all we want to thank you for your preference in our Resort Crown Paradise Club Cancun, in regards to your comment, as the host for your recent vacation. Is such a pleasure to read the acknowledgment comments like yours which makes us motivates to continue working hard in the many high quality, trained employees at this...

British Columbia, Canada
Reviewed 1 week ago

We spent one week at the Crown Paradise with our three kids (2, 5 and 7). We had a great time. Our two older kids loved the kids club and spent a few hours there almost every day. They loved the activities just as much as the pool, with 2 favourites being the playdough making and wax hands. Our youngest...

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Helpful?
2Thank itsamytime
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear itsamytime:Thank you very much for your amazing and detailed review. We are overjoyed to know that you felt the charming atmosphere of our resort and feel the exceptional service provided by our Staff about Miguel and Eduardo. Also we want to thank you for mentioning their names. We love that you have an excellent time and that during your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 13,147 - ₹ 27,167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#41 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#48 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,866 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the pool area, too loud for non party people.”
 of 5 bubbles 740lynnel, 19 Feb 2017 | Read review
“Standard overview ocean ”
 of 5 bubbles 454abrahamr, 18 Feb 2017 | Read review
“Asked for an updated room”
 of 5 bubbles BeckyA309, 17 Feb 2017 | Read review
“Definitely choose building 1 when possible. Highest floor is 7th, and higher the better.”
 of 5 bubbles VP332, 17 Feb 2017 | Read review
“They are all oceanview. Ask for a room overlooking the pool for a room closest to the ocean.”
 of 5 bubbles rosemariea383, 14 Feb 2017 | Read review
5 of 5