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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
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7,597 Reviews from our TripAdvisor Community

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Showing 5,991: English reviews
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Portland, Oregon
Reviewed yesterday NEW

So there were 15 of us and we stayed 9 days in March. Most of the family seemed to do OK with the food but the buffet was not good. There was something off, We managed to eat pastries and fried eggs and smoothies, that they made to order, so that was good. Like I said the rest of the...

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Helpful?
Thank Suzie I
Sherwood Park, Canada
Reviewed yesterday NEWvia mobile

We went to Crown Paraduse for 11 nights with our family of 6 (mom, dad, 5 yr old twins, 2 yr old twins). We had the Crown Paradise Family Suite. I had a hard time deciding what star rating to give this resort as there was so much good, but the cons were real big. So I gave it a...

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Thank Mommyoftwinsx2
Modena, New York
Reviewed 2 days ago NEW

I can't say enough! Year to Year they all remember you and treat you like you never left! Alberth, Luis,Roger at the Tiki bar, Alfredo at the front desk, Ivan and Gabriel at the inside bar,Israel and Jose our waiters and Chef Alejandro cooking at the pool! Love this place and plan on going back each year!

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Helpful?
Thank James R
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear James R: We are delighted that you had a fantastic vacation and feel the great service from our staff. And also thanks for a nice comments. Also thank you very much for an exceptional comments about our staff, be assured I will share your comment with them. Crown Paradise Club Cancún aspire to ensure that all of our guest...

Edmonton, Canada
Reviewed 3 days ago NEWvia mobile

We were there with our 3 kids for one week in April 2017. The service provided by Israel and Rubicel in the buffet was service like myself and my wife have never recvd. Both of these gentlemen were very very good at what they do. They are true professionals and we will never forgot the attention we recvd from them....

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Helpful?
Thank Zmanedmonton
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Zmanedmonton: Thank you for taking the time to write about your stay at Crown Paradise Club Cancún. We are, however, very disappointed to hear of the challenges you endured while you were here, about the rooms, we are regret about the inconvenience with the AC and more.We take all comments and criticisms seriously and appreciate the time you took...

Milwaukee, Wisconsin
Reviewed 3 days ago NEW

The second visit to the hotel and our family had a blast. They have done some remodeling and added to the rooms. The staff was excellent again. A few of the special people were: Ishmael (the morning waiter), Angel Medina (the night waiter), and the ocean bar staff. You can get to town in about 8 minutes with a $1...

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Helpful?
Thank kevinkk2017
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear kevinkk2017: We are more than pleased to learn you really had a vacation you will remember all your life and that you considered our entire staff could fulfill your expectations and beyond. Smashing service, but the most exciting part is to know you have an excellent holidays. Also we are regreat about the bed be assured we will address,...

Wolverhampton, United Kingdom
Reviewed 4 days ago NEW

The hotel was brill. Waiters were great, staff were great! The only negative I have is the speciality restaurants! Nightmare to book and when we did book, we got there to be told we hadn't booked!! But, honestly that is the only complaint, everything else was great!! Our rep Katie... fantastic!!kids club... great!! Waiters... excellent!!

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Helpful?
2Thank katieflute
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear katieflute: Thank you very much for your kind and detailed review about your stay experience, which we really appreciated. It was especially rewarding for us to read your comments about our team and how much you enjoyed the service provided by them. We will make sure that our entire team will be informed and would like to thank you...

Washington DC, District of Columbia
Reviewed 5 days ago NEW

Stayed April 2017, traveled with family. Summary: Clean, friendly location good for beach basics. Food was so-so. Details: We enjoyed our six-day stay at Crown Paradise - the room (along with the grounds) was clean and well-maintained, the staff was friendly, and the guest population was diverse. (a lot of locals - we met a couple from Puebla; Brits, Canadians,...

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2Thank Capitoline
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Capitoline: Thank you very much for your kind and detailed review about your stay and Food and Beverage experience, which we really appreciated. It was especially rewarding for us to read your comments about our team and how much you enjoyed the service provided by them. We will make sure that our entire team will be informed and would...

Clarksburg, Maryland
Reviewed 5 days ago NEW

Traveled for spring break April 10-14. First let me start off by saying when you get to the airport in Cancun and you go through the checkpoint proceed straight outside to your transportation...do not stop as you will be bombarded with solicitations of excursions or traveling to other hotel chains for time share seminars. When we arrived at the hotel...

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1Thank tsmith3601
Belfast, United Kingdom
Reviewed 1 week ago NEWvia mobile

It was our first time visiting Cancun and the Crown Paradise Club was by far the best hotel choice! There's such a beautiful view from the front pool and there's always plenty going on throughout the day to keep both adults and children entertained. There's also the adult only pool on the first floor with four poster sun beds and...

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Helpful?
3Thank Marie K
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Marie K: We have a strong commitment with all our guests and we always effort to achieve their satisfaction. Crown Paradise Club Cancún is very pleased to know that you enjoy your stay with us. Thank you for your positive review!!! Also thank you for your time to writing us and share your experience about your holidays, thanks your...

Reviewed 1 week ago

This review is from the perspective of 2 adults traveling with family which includes children. Great resort for children. Adults will like it too if you are hanging out with the family. I didn't take advantage of any of the adult areas such as the adult only pool or lounge. So, I can't comment of that. The Mexican food is...

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Helpful?
Thank Belinda G
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Belinda G: Thank you for choosing to stay with us. We always try to provide our guests with a valuable stay. We will review your comments with our team to ensure our bathtubs as you mentioned, and we will take care with the proper parties. Achieve our guest’s satisfaction is the most important for Crown Paradise Club Cancún and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 12,706 - ₹ 26,384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#41 Spa Hotel in Cancun
#44 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#49 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,959 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high level rooms. in building 1.”
975suziei, 25 Apr 2017 | Read review
“There are NO bad rooms here!!”
Z5536FWjamesr, 24 Apr 2017 | Read review
“There is a lot of activity in the lobby at night so a higher floor room would be a better choice if you go to early.”
kevinkk2017, 23 Apr 2017 | Read review
“Ocean view”
katieflute, 22 Apr 2017 | Read review
“Lower floors = easy to skip the slow elevator. Rooms away from lobby = quieter”
Capitoline, 21 Apr 2017 | Read review
5 of 5