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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
Crown Paradise Club Cancun
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7,293 Reviews from our TripAdvisor Community

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Showing 5,760: English reviews
Baltimore, Maryland
Reviewed yesterday NEW

My husband, 9 year old son and I stayed here for 5 days, 4 nights. Let me recommend booking airport to hotel transfers before you arrive in Cancun, and after you clear customs, walk straight past all of the tour vendors and time share folks straight to your transfer vehicle. It is overwhelming. We were at the hotel by 2pm,...

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Helpful?
1Thank mdgipsy
Reviewed yesterday NEWvia mobile

I was there in 2016 things have changed THEN - staff was friendly - it had more of a Mexican flare - the hot tub was cool enough to sit in all day - the restaurants were way better - the evening shows were more professional - we were met at the resort with a cool drink and friendly people...

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Helpful?
1Thank N R
cheshire
Reviewed 2 days ago NEW

Myself and my other half stayed here at the end of November. When we arrived, we were welcomed with a cold bottle of water and fresh towel. Because we booked the holiday with Thomas Cook we was given a private booking with information about the place, timing for food and events. The room was cleaned each day and the mini...

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Helpful?
2Thank bunglebeast
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear bunglebeast: We are delighted that you had a fantastic vacation and feel the great service from our staff. And also thanks for a nice comments. Keeping our guests happy is very important to us and we really appreciate your feedback. Crown Paradise Club Cancún aspire to ensure that all of our guest receive an exceptional experience. You will always...

Reviewed 2 days ago NEWvia mobile

We are currently staying at this resort. We are here for a week and we are half way through our vacation. This resort is wonderful in every aspect. My husband and I are staying in a club room with a jacuzzi on the fifth floor. The view is spectacular and the room is comfortable. The ac and jacuzzi work great....

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Helpful?
1Thank Elaine D
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Elaine D: Thank you for taking the time to share your experience. I understand that there are many travel options when visiting this destination and we sincerely appreciate and thank you for choosing Crown Paradise Club Cancún Resort to host you again during your holidays. There is no greater satisfaction, as a customer service professional, than receiving kind words...

Reviewed 3 days ago NEWvia mobile

Hotel is so so. Staff and activities make up for it. I would highly recommend this place for a family. Good and restaurants are the best. No slacking on the drinks. Very family friendly. Made wax hands playing on the beach foam party. Endless activities.

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Helpful?
1Thank Rob S
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Rob S: Thank you so much for such a positive review! We are so happy to hear that you enjoyed your stay and appreciate you taking the time to post! We think our staff is pretty great too and appreciate you taking the time to say so as well! We are glad you were comfortable during your stay, enjoyed...

Reviewed 3 days ago NEW

Our stay started Jan 8th 2017 for a week. It was the first time I had been to Cancun. The hotel is very big and fairly clean. The hotel staff very friendly and helpful at all times. Food was good in the restaurants as well as at the buffet. Always enough seating for everyone at the buffet and at the...

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Helpful?
Thank Monica P
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Monica P: We are happy to hear that you enjoyed your time with us with our facilities and restaurants. Our team is committed to extend the world class hospitality, excellent services and wonderful meal experience to its guests. We are working to enhance our guest's experiences and we strive on a daily basis ensuring that we are providing the...

Reviewed 3 days ago NEW

We had a fun time at Crown paradise . Hotel is pretty decent and good restaurants. People are very friendly and helpful. good place for families. There are nice pools and transportation is convenient . We took tours from Aquaworld - Lamo at the pool towel station and snorkeling was great fun.

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Helpful?
Thank MNvisitors
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear MNvisitors: Greetings from Crown Paradise Club Cancun, We want to thank you for making our hotel one of your travel destinations. We strive everyday to give you the best of us and it is an honor to know that everything has been worthwhile. There is no greater satisfaction, as a customer service professional, than receiving kind words from a...

Los Angeles
Reviewed 3 days ago NEW

This is a good resort conveniently located in Cancun strip. This definitely is not a high end resort but is great for the price. Pools and beach were great. Food was ok, but I don't expect great food at all inclusive resorts. Overall, I'm happy with my stay.

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Helpful?
Thank timx743
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear timx743: We feel very grateful for such nice comments regarding your amazing stay with us. Achieve or go beyond our guests expectations are our principal goal. It is so comforting knows that all our effort was well worth it. Thank you once again for gives us the opportunity to host your family and friends, and it will be a...

Northbridge, Massachusetts
Reviewed 3 days ago NEW

Loved the room and view (even the hurricane ruined hotel next door was kinda kool) check in and out was long lines, need more workers, the timeshare people in the lobby are ANNOYING.... recommend updating the beach chairs/area, and maybe some more night shows maybe for adults, came with 2 tweens and even the kids everywhere was much for me,...

Review collected in partnership with this hotel
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Helpful?
Thank sergioandnichole
Nelson, British Columbia, Canada
Reviewed 3 days ago NEW

First up check in...Painful! There was one person working slowly behind the desk while hoards of guested waited. The room was showing its age...but clean. Food was very average at best...however, we did't go hungry. The Best part about this hotel was the activities for the kids...they had a blast! would have given it a 3.5 but w only a...

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Helpful?
Thank Staci P

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,229 - ₹ 29,616 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#41 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#49 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,804 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower rooms so you don't need to rely on elevators. Rooms on the north will overlook the ruins of an old resort.”
 of 5 bubbles mdgipsy, 19 Jan 2017 | Read review
“Elevators are faster in building two and it's quieter.”
 of 5 bubbles monicapS7326CI, 17 Jan 2017 | Read review
“Elevators are slow at peak times (breakfast, check in/check out). Take the stairs!”
 of 5 bubbles Nipicasa8, 12 Jan 2017 | Read review
“TV does not have HDMI to access netflix or amazon.”
 of 5 bubbles Valnart, 7 Jan 2017 | Read review
“Crown Paradise Rooms for adults only is worth the extra!!”
 of 5 bubbles 346neilw, 7 Jan 2017 | Read review
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