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Casa Maya Cancun

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Traveller (1233)
Room & Suite (545)
Pool & Beach (366)
Overview
  • Excellent28%
  • Very good44%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“hotel zone”(99 reviews)
“recommend casa”(13 reviews)
“murphy bed”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (1,508)
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968 results
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256
392
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74
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256
392
173
73
74
Show reviews that mention
All reviewshotel zonerecommend casamurphy bedgreat beachone bedroom unitliving roomfull kitchenthrough rcibreakfast buffettimeshare pitchan older hoteloutdoor restaurantconvenience storebit datedbus stoptennis courtscleaned daily
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1 - 5 of 968 reviews
Reviewed 3 days ago

We returned yesterday from Casa Maya after spending a very enjoyable, pleasant and competely relaxing stay of 8 days. Although it's located between the two thriving hubs of Punta Cancun and the city, this is part of it's beauty, as the pace of life here...More

Thank shirluh
Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 days ago

Dear shirluh: We are pleased to know that we fulfill your expectations and that you enjoyed the treatments of our staff and the beautiful beach. Thank you for being our guest during your vacations and take the time to share your experience about our service....More

Reviewed 3 days ago

Overall a nice place, the décor is outdated but had everything you needed complete with Murphy bed. The staff was excellent and the beach was one of the best I've ever experienced complete with umbrellas, snack bar food was excellent. Buffet style food was just...More

Review collected in partnership with RCI
Thank skgrover11795
Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 3 days ago

Dear skgrover11795: We are pleased to know that we fulfill your expectations and that you enjoyed the treatments of our staff and facilities on the beach. Thank you for being our guest during your vacations and take the time to share your experience about our...More

Reviewed 5 days ago

Quieter Hotel north of the Hotel Zone with family atmosphere. Upgraded from studio to 1 bedroom with oceanview for extra $175. Well worth it! Food Fantastic. People very friendly, Wilberth took care of our needs on the beach everyday. Looking forward to going back as...More

Review collected in partnership with RCI
Thank bhogge123
Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 4 days ago

Dear bhogge123: We are pleased to know that we fulfill your expectations and that you enjoyed our staff and staff. Thank you for being our guest during your vacations and take the time to share your experience about our service. We will give your regards...More

Reviewed 6 days ago

Nice beach. Good for young children. Very clean. Very good bus transportation if you want to go to Cancun downtown or to other hotels. Very clean. We had a renovated unit with nice ocean view and every thing we need to prepare meals except an...More

Review collected in partnership with RCI
Thank Lyne D
Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 5 days ago

Dear Lyne D: We are pleased to know that we fulfill your expectations and that you enjoyed the facilities and the incredible views from our rooms. Also knowing that our hard work to give an excellent service and food made you stay more pleasant. Thank...More

Reviewed 6 days ago

Casa Maya is really family welcoming, older hotel on a fantastic beach. The resort staff is really friendly and helpful, the rooms were spacious and clean, and the beach was gorgeous. The resort staff led fun activities every afternoon (Bingo and other games, beach volleyball),...More

Review collected in partnership with RCI
Thank ya0sun
Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 5 days ago

Dear ya0sun: We are pleased to know that we fulfill your expectations and that you enjoyed the animation activities and our service ont he beach. Also knowing that our hard work to give an excellent service and food made you stay more pleasant. Thank you...More

View more reviews
Best Value Properties in Cancun, Mexico
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About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 109 - US$ 264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Spa Hotel in Cancun
#56 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 109 - US$ 264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Spa Hotel in Cancun
#56 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1233)
Room & Suite (545)
Pool & Beach (366)
Dining (84)
Amenities (58)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jhszoe88
17 February 2018|
AnswerShow all 5 answers
Response from Hany T | Reviewed this property |
Yes they are
0
Votes
justice034
20 November 2017|
AnswerShow all 3 answers
Response from Tonihoney | Reviewed this property |
If you can spare a couple hours, sign up to take the timeshare breakfast/tour/talk when you check-in. Then request a better unit - higher floor, ocean view. This should work. And you don't have to purchase a timeshare!
0
Votes
cirovladimir
6 November 2017|
Answer
Response from Javier C | Reviewed this property |
Hola Ciro, en efecto la alberca si cuenta con calefacción e iluminación. Es muy amplia y con excelente mantenimiento. Estoy seguro te gustará. Buen viaje y que disfrutes la estadía.
0
Votes
Room Tips
"Higher floors are less noisey."
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"Ask for a room in the 2nd building on the upper floors facing the ocean. Odd numbered units (e.g. 2813..."
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"Rooms overlooking the pool are mostly in the shade. The rooms on the outer side of the hotel have great..."
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"A room in a corner will give you a dual aspect"
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