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5/11/2017 6/11/2017
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    Casa Maya Cancun

    Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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    Lowest prices for your stay
    5/11/2017Check In 6/11/2017Check Out
    1 room, 2 adults, 0 children
     9 people are viewing this hotel
    US$ 165
    US$ 160
    SAVE US$ 5
    US$ 165
    US$ 160
    Traveller (1112)
    Room & Suite (490)
    Pool & Beach (343)
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    Overview
    • Excellent27%
    • Very good45%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “hotel zone” (94 reviews)
    “recommend casa” (13 reviews)
    “murphy bed” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Hyatt Zilara Cancun
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    The Royal Cancun All Suites Resort
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    Occidental Costa Cancun
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    Sunset Marina Resort & Yacht Club
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,396)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 901 reviews

    Reviewed 6 days ago

    I stayed at Casa Maya from August 12-19, 2017 as a guest of my brother, who owns a timeshare there. It wasn’t what we thought we were getting. My brother brought property at Casa Maya in 2015 and was given a bonus to invite family...More

    Thank Tarlisha C
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 5 days ago

    Dear Tarlisha C: We are sorry that we couldn’t fulfill your expectations and you can be sure that all of your comments will be evaluate to take the necessary actions to improve the service. However let me comment you that we were already currently remodeling...More

    Reviewed 1 week ago via mobile

    I had a pleasant stay at this hotel, however the place is old. This is one of the oldest hotels in Cancun. Doesn’t have too much amenities. Staff is friendly. The beach is very nice. I stayed at one of the suites and it had...More

    1  Thank Javier C
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 1 week ago

    Dear javier C: Thank you for being our guest during your recent vacations. We are glad to hear that you like the view and de facilities to the hotel. It will be an honor to have you as our guest during your next visit and...More

    Reviewed 2 weeks ago via mobile

    For the money it’s ok but a little paint goes a long way! If you don’t do the timeshare presentation you are like dirt To them! Location is good they have a good spot just need a little TLC! The food is by far the...More

    1  Thank Cajun119
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 weeks ago

    Dear Cajun119: We are sorry that we couldn’t fulfill your expectations and you can be sure that all of your comments will be evaluate to take the necessary actions to improve the service. We hope that you give us another opportunity to show you that...More

    Reviewed 2 weeks ago

    Well it is an older resort, and done a great job at remodeling and refinishing of the rooms. My husband and I certainly did enjoy our stay. However, I will warn that we speak Spanish, and I feel that some English speakers may have a...More

    Review collected in partnership with Armed Forces Vacation Club
    Thank Cyndalyn
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 weeks ago

    Dear Cyndalyn: We are pleased to know that we fulfill your expectations and that you enjoyed the facilities and the service. Thank you for being our guest during your vacations and take the time to share your experience. We'll be happy to have you back...More

    Reviewed 2 weeks ago via mobile

    Never stay here, I don’t care what the other reviews say trust me when I tell you this place should be condemned. It has molded ceilings that they have painted over several times but who don’t know that you can’t paint over mold...it’s going to...More

    1  Thank Knicolis
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 weeks ago

    Dear knicolis: We are sorry that we couldn’t fulfill your expectations and you can be sure that all of your comments will be evaluate to take the necessary actions to improve the service. However let me comment you that we were already currently remodeling the...More

    Hyatt Zilara Cancun
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    #7 of 177 hotels in Cancun
     
    The Royal Cancun All Suites Resort
    2,353 reviews
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    Sunset Marina Resort & Yacht Club
    2,098 reviews
    #30 of 177 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 81 - US$ 310 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Spa Hotel in Cancun
    • #52 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 370
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Cancelon, Cheap Tickets, Hotwire, Travelocity, HotelQuickly and getaroom.com so you can book your Casa Maya Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Casa Maya Cancun Hotel Cancun ,
    • Casa Maya Hotel Cancun ,
    • Hotel Casa Maya Cancun ,
    • Cancun Casa Maya ,
    • Imperial Fiesta Club Hotel Casa Maya
    Add Photo Photos
    Traveller (1112)
    Room & Suite (490)
    Pool & Beach (343)
    Dining (79)
    Hotel & Grounds (615)
    Bathroom (24)
    Family and Play Areas (7)
    Business Centre & Event Rooms (1)
    Nearby
    Hyatt Zilara Cancun
    5,925 reviews
    3.68 km away
     
    Sunset Marina Resort & Yacht Club
    2,098 reviews
    .70 km away
     
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    2,353 reviews
    .49 km away
     
    Occidental Costa Cancun
    5,586 reviews
    1.00 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Michael H
    5 September 2017|
    AnswerShow all 2 answers
    Response from Karen S | Reviewed this property |
    We paid $150 for 10 meal and drink tickets. Definitely worth the $$.
    0
    Votes
    _themcfamily2013
    28 August 2017|
    AnswerShow all 4 answers
    Response from Lic Israel C C | Property representative |
    First of all thank you very much for your preference. According to your request I gladly to inform you that in the city away from the hotel zone, there have been isolated cases of robberies. However, transportation services... More
    0
    Votes
    Google Translation
    Alex K
    16 August 2017|
    AnswerShow all 2 answers
    Response from Lic Israel C C | Property representative |
    Thank you for your preference, regarding to your question if it is possible to make a payment for the extra person at the front desk. however our recommendation is not bring to your room unknown people.
    0
    Votes
    Google Translation
    Room Tips
    "Pick the Elite option ONLY!!"
    Read review
    "The rooms have refrigerators, and Cancun has a Costco. We picked up snacks for the entire trip- not to say..."
    Read review
    "Ask for a renovated room"
    Read review
    "All of the rooms have great views of the blue water, but we like to look over the pool"
    Read review
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