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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,569 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Cancun Resort & Villas
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Showing 4,903: English reviews
Reviewed 14 December 2014

We decided to take a trip to Cancun this December. We are very happy we chose the Omni. We had a challenge with our room upon arrival and they completely took care of it quickly and without a fuss. We appreciated that and that was just the start. This resort has the feel of a family run business. The servers...

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Helpful?
Thank Tom H
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Tom H: Thank you very much for taking your time to let us know about your recent stay at the OMNI Cancun Resort & Villas, in early December. I am so glad to learn that you and your wife enjoy our resort and facilities. I will share your kind comments with Jose at Pina Colada restaurant. He will be...

Reviewed 14 December 2014

We just got back from staying at the Omni for the first time. We stayed from Dec. 6th-13th. I will start out by saying that we arranged our ground transportation through BD Travels as well as our excursions and I highly recommend them. They have a office on site at the resort and are not a scam and take care...

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Helpful?
3Thank jrbork74
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear JRBork74: Thank you very much for taking part of your valuable time to let us know about your recent stay at the OMNI Cancun Resort and Villas. I really appreciate such extensive report, very good descriptions of our services and facilities. I really thank you also for your observations and contributions regarding service and facilities options. I will definitely...

Reviewed 14 December 2014

the service was the best I have ever had. Have done the all inclusive several times in cancun was the best service we have ever had. The hotel staff new what we need before we new we even wanted it or needed it. The hotel was under a up grade but the construction was never a issue, very professional. The...

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Helpful?
2Thank Bhamcrew
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Bhamcrew: Thank you very much for your kind review of the OMNI Cancun Resort and Villas. I am so glad to learn that you enjoyed our resort as well as the services provided. We work very hard to please all our visitors, and your words made our day! Please come back soon and visit us. We will waiting for...

Reviewed 13 December 2014

This was our first time ever at an all inclusive resort. We travelled with a toddler and infant. Pros: The resort is located at the prime location with access to the beach. The staff, all around, very friendly and helpful. We had special needs for kids and some of our family who were vegetarian, all of which were taken care...

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Helpful?
3Thank Anjayli J
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Debs: Thank you very much for taking part of your time, to let us about your recent stay and experiences at the OMNI Cancun Resort and Villas. I am really honored to learn that you had a fantastic time while vacationing at the OMNI Cancun and in this great resort destination. I am also glad to see that our...

Dunfermline
Reviewed 12 December 2014

We have just returned from a two week stay at the omni hotel. I absolutely loved it. The hotel was amazing, so clean, and the staff were so friendly, from the minute you walked through the doors. We arrived on the Saturday evening so tired from an 11hr flight, so we just went and had a quick dinner then went...

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Helpful?
1Thank Debson1xx
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Guest ( Debson ): Thank you for having the time to let us about your recent stay at the OMNI Cancun Resort & Villas. I am glad to see, that your stay with us was a FANTASTIC one! We are very happy to learn that our staff made it possible, " the Holiday of your lifetime"!! and that you...

Reviewed 12 December 2014

Thehotel and staff have been amazing and but also the perfect hospitality. The Hotel have a wonderful events manager, Eligio, he has been there for us every step of the way. He has accommodated us with all our issues and is always ahead of schedule. Samantha has also been so professional and is a credit to you. Carlos the waiter...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
1Thank 470janeh
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Guest: Thank you very much for taking part of your time, to let us know about your December stay at the OMNI Cancun. I am delighted to know that you had a FANTASTIC time here at the OMNI Cancun Resort & Villas. I will definitely share your kind comments with Carlos, Samantha and the rest of the staff. They...

Dunfermline, United Kingdom
Reviewed 11 December 2014

was impressed of the omni hotel as this was our first time in cancun we had a sea view room and it was lovely the food was great but thought the breakfast was the best the staff were lovely always had a smile and always going out there way to help you the entertainment staff organised a good schedule alexandera...

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Helpful?
Thank ianson3
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Ianson 3: Thank you very much for your kind review. I am glad to learn you and and your wife enjoyed your holidays at the Omni Cancun Resort & Villas. I will share your message with Alexandra, Benny, Julian, and Esteban. They will be very happy to learn about it. We hope to welcome you back soon to this...

Los Angeles, California
Reviewed 9 December 2014

We have been vacation club owners for 15 years at the omni cancun. The staff is exceptional and always a great experience, Jose the waiter at piña colada restaurant deserves a raise. He is amazing and took care of us every day at lunch. Thank you!

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Helpful?
Thank Travel4082014
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Travel4082014: Thank you for taking part of your time, to let us know about your recent stay at the OMNI Cancun Resort & Villas. We are so glad to learn that as member of our exclusive Vacation Club you are completely satisfied with our service and experience provided. I will also share your kind comments with Jose at Pina...

Reviewed 7 December 2014 via mobile

The best service you could ask for. People are so friendly. Everyone from housekeeping, the front desk, the restaurants, and the entertainment team are wonderful. The beach is beautiful. Stayed for a week this past February and itching to go again. Just returned from a different resort experience and I thought of omni cancun the whole time !

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Helpful?
3Thank Anu K
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Anu K: Thank you for letting us know about your February stay at the OMNI Cancun Resort & Villas. I am happy to learn that you are missing us!...Well we miss you too!. Hopefully you can visit us back soon!. Once again, thank you for SHARING! My best regards, Michel Albahari General Manager

Reviewed 6 December 2014

My boyfriend and I stayed at the Omni hotel & villas from November 22nd until the 6th of December. From the moment we walked into the hotel we were given amazing service and a warm welcome, something that was greatly appreciated after a 10 hour flight. Throughout the holiday all the waiters and waitresses gave very attentive service as couldn't...

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Helpful?
1Thank Khamilton1995
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Khamilton 1995: Thank you very much for taking part of your time to let us know about your recent stay at OMNI Cancun Resort & Villas. I am glad to learn that you and your boyfriend enjoyed the full experience. It was a very good idea to visit XPLOR...Its a great adventure park! We hope to see you both...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 18,364 - ₹ 40,207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#31 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#36 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Omni Cancun Resort & Villas staff and other travellers.
287 questions
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1 month ago
San Francisco, California
over a year ago
Frisco, Colorado

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Questions? Get answers from Omni Cancun Resort & Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view was well worth it!”
  • Ocean view from floor 16
 of 5 bubbles NicoleVan, 12 Jan 2017 | Read review
“Ask for a room with a balcony facing the beach. It is beautiful and we enjoyed the sunrise every morning! the 18th floor was quiet.”
 of 5 bubbles juliak20172017, 12 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles mmmackay2010, 12 Jan 2017 | Read review
“Guest tend to sit in the chairs near the elevators when their rooms get too crowded so try to get rooms away from the elevator banks.”
 of 5 bubbles weiss800, 8 Jan 2017 | Read review
“All rooms view the Gulf and are very spacious”
 of 5 bubbles 729CharlieS, 8 Jan 2017 | Read review
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