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1/10/2017 2/10/2017
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    Krystal Cancun

    Paseo Kukulcan km 9, lotes 9 y 9A, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 165
    US$ 146
    SAVE US$ 19
    US$ 165
    US$ 146
    Traveller (3663)
    Room & Suite (907)
    Pool & Beach (870)
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    Overview
    • Excellent37%
    • Very good31%
    • Average17%
    • Poor8%
    • Terrible7%
    Travellers talk about
    “el mortero” (51 reviews)
    “krystal club” (47 reviews)
    “new tower” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (5,010)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 2,083 reviews

    Reviewed yesterday

    Loved the friendly people that worked for the Krystal Resort. Our daily waiter Venustiano remembered us and brought my husband his bacon without having to ask for it. The beach was the best beach we have ever experienced at a resort. Can't wait to go...More

    Thank Debra B
    Reviewed 1 week ago

    From the rooms to the pool areas. Everything was pretty clean. Great location if you are walking around. The view of the ocean/beach was beautiful. Our check-in was a delight with Fernando and Sara. Oh, and handing out crispy creams donuts at check-in just topped...More

    Thank raqcoop
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 4 days ago

    Dear guest, thank you for taking the time to write your comments, in the same way we hope to see you soon back to Krystal Cancún. Best regards. I Rivera Guest service manager

    Reviewed 1 week ago via mobile

    Very good location; right in the middle of hotel zone. 5min walk from club aria and surrounded by dozens of restaurants. If you are staying here I would say there is no need of paying all inclusive fee. Staffs are all friendly and helpful. Negative...More

    Thank eIIie
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 4 days ago

    Dear guest, thank you for taking the time to write your comments, in the same way we hope to see you soon back . Best regards Guest service manager

    Reviewed 1 week ago

    We stayed in room 1211. A/C was not cold enough, The bathroom sink keep on getting clogged. Other then that our our stay was excellent . The view from the pool into the ocean is amazing. Buffet breakfast lunch and dinners were amazing as well....More

    Thank Navarro_Julia
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 4 days ago

    Dear guest, thank you for taking the time to write your comments, in the same way we hope to see you soon back to Krystal Cancun Best regards I rivera Guest service manager

    Reviewed 1 week ago

    The location of the hotel is perfect. The beach is beautiful. Sand is powder white and the water is calm. Very nice cabanas to lay under. The hotel itself is nice but could use a little updating. It is clean and there is nothing wrong...More

    Thank hedemanl
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 4 days ago
    Google Translation

    Estimado huesped agradecemos que se haya tomado el tiempo de escribir sus comentarios, de la misma forma esperamos verle de...More

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 101 - US$ 313 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #47 Spa Hotel in Cancun
    • #55 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 435
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Agoda, Booking.com, Hotels.com, Evoline ltd, HotelQuickly, Travelocity, Cancelon, TripOnline SA, Cheap Tickets, Hotwire and getaroom.com so you can book your Krystal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Krystal Cancun Hotel Cancun ,
    • Nh Hotels Cancun ,
    • Nh Krystal Cancun Hotel ,
    • Krystal Hotel Cancun ,
    • Nh Krystal Hotel Cancun
    Add Photo Photos
    Traveller (3663)
    Room & Suite (907)
    Pool & Beach (870)
    Dining (308)
    Hotel & Grounds (2049)
    Bathroom (57)
    Family and Play Areas (33)
    Business Centre & Event Rooms (10)
    Nearby
    Fiesta Americana Villas Cancun
    2,018 reviews
    .87 km away
     
    Hyatt Ziva Cancun
    4,355 reviews
    .41 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,143 reviews
    .25 km away
     
    Krystal Grand Punta Cancun
    3,346 reviews
    .22 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .15 km away
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    Ask a question
    Questions & Answers
    MAUREENH47
    9 August 2017|
    AnswerShow all 2 answers
    Response from teddymalice | Reviewed this property |
    Yes, there is a drug store nearby. Liquor stores, unfortunately I did not even look for them. It was more of a skim boarder trip with a family wedding. I did not have any bad experiences at all, but I am a low maintenance... More
    0
    Votes
    HayleyDean
    1 August 2017|
    AnswerShow all 3 answers
    Response from William W | Reviewed this property |
    Yes, but claim a spot early. Like all big tourist hotels, they go fast.
    2
    Votes
    Room Tips
    "We took 2 tours, 1 was to Islas mujeres, the other tu Chichen Itza very beautiful tours."
    Read review
    "Make sure you choose a room above the 2nd floor."
    Read review
    "Ask for an ocean view."
    Read review
    "A colleague found their 7th floor room humid, we were on 2nd floor which was fine. Had a club room with..."
    Read review
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