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29/10/2017 30/10/2017
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    Krystal Cancun

    Paseo Kukulcan km 9, lotes 9 y 9A, Cancun 77500, Mexico
    011 52 81 4770 1920
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     2 people have started booking this hotel
    US$ 162
    US$ 147
    SAVE US$ 15
    US$ 162
    US$ 147
    Traveller (3717)
    Room & Suite (913)
    Pool & Beach (871)
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    Overview
    • Excellent37%
    • Very good31%
    • Average17%
    • Poor8%
    • Terrible7%
    Travellers talk about
    “el mortero” (51 reviews)
    “new tower” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (5,050)
    Traveller rating
    Traveller type
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    1 - 5 of 2,098 reviews

    Reviewed 3 days ago via mobile

    We are presently staying at this resort and I have to admit we were a little apprehensive about staying here after reading some of the reviews. While it is definitely not what my wife and I are used to staying at, the room is clean...More

    Thank Steve M
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 2 days ago

    Dear guest we appreciate your kind comments about our resort, we hpe to see you back to Krystal Cancun. Best regards Guest service manager.

    Reviewed 1 week ago via mobile

    The hotel is ok, probably the rooms need a little update, because everything is very old, furniture no good conditions, old lamps, and the air conditioner is very loud. I didn't take the all inclusive because my plans was being out the hotel, but I...More

    Thank RMadrid
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 6 days ago
    Google Translation

    Estimado huesped agradecemos que se haya tomado el tiempo de escribir sus comentarios, le ofrecemos nuestras mas sinceras disculpas el...More

    Reviewed 1 week ago via mobile

    These people are very unethical in trying to get you to buy a "membership". They are crooked actually. They rope you in at the airport and lie to you to offer you a "free" breakfast but what they really offer is a sales pitch that...More

    1  Thank Eric W
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 1 week ago

    Dear guest we apologize abut the inconveniences you had along your stay, we will take your comments into considerations for future reservations. Best regards. Guest service manager

    A TripAdvisor Member
    11
    Reviewed 1 week ago via mobile

    Maria was our waitress for three nights I saw her work very hard and be friendly to all guests no matter what the request was The place was busy I think she is outstanding and definitely knows what customer service isMore

    1  Thank A TripAdvisor Member
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 1 week ago
    Google Translation

    Estimado huesped agradecemos sus comentarios y ciertamente el haber mencionado al los colaboradores , esperamos verle de regreso pronto a...More

    Reviewed 1 week ago

    Really enjoyed our stay at Krystal Cancun. Waking up to the incredible view every morning was amazing. Breakfast buffet was outstanding every morning thanks to our waiter Balam and all of the Krystal Cancun friendly staff.

    1  Thank trinityfowlers
    Response from Krystal-Cancun, Manager at Krystal CancunResponded 1 week ago

    Dear guest we appreciate your kind comments, we hope to see back soon to krystal Cancun. Best regards. I Rivera Guest service manager

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 100 - US$ 322 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Spa Hotel in Cancun
    • #56 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 435
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Agoda, Expedia, Booking.com, Hotels.com, HotelQuickly, Orbitz, Cancelon, Evoline ltd, TripOnline SA, Travelocity, Cheap Tickets, getaroom.com and Hotwire so you can book your Krystal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Krystal Cancun Hotel Cancun ,
    • Nh Hotels Cancun ,
    • Nh Krystal Cancun Hotel ,
    • Krystal Hotel Cancun ,
    • Nh Krystal Hotel Cancun
    Add Photo Photos
    Traveller (3717)
    Room & Suite (913)
    Pool & Beach (871)
    Dining (308)
    Hotel & Grounds (2096)
    Bathroom (57)
    Family and Play Areas (33)
    Business Centre & Event Rooms (10)
    Nearby
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    .87 km away
     
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    .41 km away
     
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    5,920 reviews
    1.97 km away
     
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    4,158 reviews
    .25 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MAUREENH47
    9 August 2017|
    AnswerShow all 2 answers
    Response from teddymalice | Reviewed this property |
    Yes, there is a drug store nearby. Liquor stores, unfortunately I did not even look for them. It was more of a skim boarder trip with a family wedding. I did not have any bad experiences at all, but I am a low maintenance... More
    0
    Votes
    HayleyDean
    1 August 2017|
    AnswerShow all 3 answers
    Response from William W | Reviewed this property |
    Yes, but claim a spot early. Like all big tourist hotels, they go fast.
    2
    Votes
    Room Tips
    "ocean front"
    Read review
    "We took 2 tours, 1 was to Islas mujeres, the other tu Chichen Itza very beautiful tours."
    Read review
    "Make sure you choose a room above the 2nd floor."
    Read review
    "Ask for an ocean view."
    Read review
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