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Krystal Cancun

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Traveller (4305)
Room & Suite (1056)
Pool & Beach (950)
Overview
Hotel website
E-mail hotel
Paseo Kukulcan km 9, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Visit Hotel Website
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Reviews (5,730)
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2,391 results
Traveller rating
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LanguageEnglish
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466
287
310
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1 - 5 of 2,391 reviews
Reviewed today via mobile

We stayed 7 days here, the food got a little old by the end but there was a good variety and service was excellent. Room was clean and nice. Drinks were good, and outdoor food offerings great! Lots of activities and options of things to...More

1  Thank nstaton77
Reviewed yesterday

RCI person could not tell me if the unit had one king bed and a sofa sleeper. Consequently, I had to get two rooms to insure my male buddy or I didn't have to sleep on the floor. Resort next to night clubs with pounding...More

Review collected in partnership with RCI
Thank tsbentley
Reviewed 3 days ago

The bartenders HENRY, LINDA, VIKY and CRISTIA at Krystal hotel cancun was the highlight of our holiday, we was looked after very well the whole time we was there very friendly and had a great laugh with them all, anyone staying at this hotel I...More

Thank chefemma2011
Reviewed 5 days ago

My family and I stay at the Krystal Cancun for 4 days. Room had a beautiful room but AC in the room never work, There was so much condensation in the room the floor was wet and maintaince people keep on telling us that the...More

Thank andrea g
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 3 days ago

Dear guest, we are very sorry you had issues with the air conditioning and the balcony door, your opinión is very important to us, we will verify the issues mentioned. We apologize about it. Best regards.

Reviewed 6 days ago via mobile

Was just my wife and I here for a night. Check in was great. No issues, they upgraded us to and ocean view room which was fantastic!! Thanks to Alejandro and Rayna at the front desk. Bus load just came in before us and they...More

Thank Canadian_Food_Guy12
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 3 days ago

Dear guest, we appreciate the kind comments you make, we look forward to see back son to Krystal Cancún. Best regards.

View more reviews
About
Description
The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through our doors, leave the hustle ...More and bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation. Our resort's stunning rooms and suites have been designed for every kind of traveler in mind, from our family rooms, which provides more space, to our ocean view guest rooms, to our suites - including the master and presidential suites which have their own private pools! We'll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event. When it's time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Breakfast included
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
435
Price range
US$ 96 - US$ 284 (Based on Average Rates for a Standard Room)
Also Known As
Krystal Cancun Hotel Cancun
,
Nh Hotels Cancun
,
Nh Krystal Cancun Hotel
,
Krystal Hotel Cancun
,
Nh Krystal Hotel Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Contact Information
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
435
Price range
US$ 96 - US$ 284 (Based on Average Rates for a Standard Room)
Also Known As
Krystal Cancun Hotel Cancun
,
Nh Hotels Cancun
,
Nh Krystal Cancun Hotel
,
Krystal Hotel Cancun
,
Nh Krystal Hotel Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (4,305)
Room & Suite (1,056)
Pool & Beach (950)
Dining (318)
Amenities (119)
Family and Play Areas (34)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
chadhil
11 August 2018|
Answer
Response from Blanca O | Reviewed this property |
I paid $695 per person for 5 nights.
1
Vote
Room Tips
"Beach view rooms are the way to go."
Read review
"choose the B tower, the older, original tower with the floor rooms have more exposure to bugs."
Read review
"Oceanview or otherwise you will hate yourself! ;)"
Read review
"The rooms facing the beach offer an excellent view"
Read review
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